Surrounded by the lush greenery of Las Palapas Park, Hotel Hacienda Cancun offers a tranquil escape. Enjoy an outdoor pool with sun loungers, connect to WiFi in public areas or unwind on the picturesque terrace amidst a garden.
Puerto Cancun Marina Town Center - 5 min drive - 3.9 km
Cancun Mall - 5 min drive - 3.9 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive
Restaurants
Pescaditos - 2 min walk
Cocina Libanesa Sahara - 4 min walk
La Parrilla - 3 min walk
Bao Vegan - 2 min walk
Porky's Tacos - 4 min walk
About this property
Hotel Hacienda Cancun
At Hotel Hacienda Cancun, you'll be a short five-minute drive from Plaza 28 and Plaza Las Americas. An outdoor pool, a terrace and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
38 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Pool loungers
Facilities
Garden
Terrace
An outdoor pool
Accessibility
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Well-lit path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
More
Daily housekeeping
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Hacienda Cancun
Hacienda Cancun
Radisson Cancun
Cancun Radisson Hacienda
Hotel Hacienda Cancun Hotel
Hotel Hacienda Cancun Cancun
Hotel Hacienda Cancun Hotel Cancun
Frequently asked questions
Does Hotel Hacienda Cancun offer free cancellation for a full refund?
Yes, Hotel Hacienda Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Hacienda Cancun?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Hacienda Cancun?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Hacienda Cancun?
Sorry, there's no on-site parking at Hotel Hacienda Cancun.
What are the check-in and check-out times at Hotel Hacienda Cancun?
Check-in start time: 3 PM; check-in end time: 6:00 PM. Check-out time is noon.
Is there an on-site casino at Hotel Hacienda Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are both nearby.
What is there to do at Hotel Hacienda Cancun and nearby?
Hotel Hacienda Cancun has an outdoor pool and a garden.
What's the area around Hotel Hacienda Cancun like?
Hotel Hacienda Cancun is in Downtown Cancun, a short 11-minute walk from Plaza 28 and 4 minutes' walk from Las Palapas Park.
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Hotel Hacienda Cancun Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
7.6/10
Amenities
6.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Jun 2024
It was good to stay for one night :)
Misa
Misa, 1-night trip
10/10 Exceptional
20 Aug 2024
Everything was really good and clean and tidy and were really helpful
Wayne
Wayne, 1-night trip
10/10 Exceptional
22 Aug 2024
The staff were very helpful and polite even when i locked myself out of my a few times 😃
Wayne
Wayne, 3-night trip
2/10 Poor
30 Jul 2024
Hotel is very old needs lots of upgrades rooms are smelly just terrible overall
Miguel
Miguel, 1-night trip
8/10 Very good
15 Jan 2023
Economy room is decent enough near Park
It's a decent enough room for the money except they don't really have any place to put your items except for one spot
allan
allan, 1-night trip
8/10 Very good
19 Jan 2023
Good value
Overall a good experience, staff is very helpful. The only problem are barking dogs in back yards on back side of building
allan
allan, 1-night trip
2/10 Poor
29 Mar 2023
Unfortunately the place is not what is on pictures, the rooms smell horrible. It's in a good location, but the property needs a very needed renovation, and clean up.
We were supposed to stay there for 4 nights, we couldn't stay one. Tried to cancel, but I haven't heard from the property nor Expedia and it's been more than a week.
Americo
Americo, 4-night trip
8/10 Very good
1 Mar 2025
Francisco
Francisco, 1-night trip
10/10 Exceptional
30 Nov 2024
Excelente lugar
Aldrin
Aldrin, 1-night trip
8/10 Very good
29 Nov 2024
Muy limpio!
La verdad me encanta la limpieza, y q el personal es muy amable! Esta muy bien ubicado!
Quintin
Quintin, 2-night trip
8/10 Very good
20 Nov 2024
Ivonne
Ivonne, 1-night trip
4/10 Fair
8 Nov 2024
PAOLA
PAOLA, 1-night trip
10/10 Exceptional
6 Nov 2024
Excelente lugar muy limpio y tranquilo
Aldrin
Aldrin, 1-night trip
8/10 Very good
24 Oct 2024
Julio
Julio, 3-night trip
4/10 Fair
19 Sept 2024
No regresaría
Hotel muy poco cómodo, el aire acondicionado muy ruidoso, no dejaba dormir, camas duras, almohadas demasiado altas. No contaban con cobija, el baño tenía una fuga y desprendía malos olores.
Muy caro para lo que ofrece
Ma Magdalena
Ma Magdalena, 1-night trip
6/10 Good
29 Jul 2024
Jose
Jose, 2-night trip
8/10 Very good
24 Jul 2024
Angelica
Angelica, 1-night trip
10/10 Exceptional
26 Jun 2024
Excelente ubicación limpieza
Merlys
Merlys, 2-night trip
8/10 Very good
24 Jun 2024
me gustó, pero hay varios factores como el wifi no llega a las habitaciones,
Luvia Guadalupe
Luvia Guadalupe, 3-night trip
4/10 Fair
20 Jun 2024
Muy malo. Ofrece wifi pero solo en recepción hay. Es publicidad engañosa. No regresaría Habitación con mal olor. Baños sucios. Muy malo todo.