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Hotel Suites La Roca

2.0 star property
Aparthotel with outdoor pool, near Plaza 28

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Photo gallery for Hotel Suites La Roca

Outdoor pool
Reception
1 bedroom, minibar, desk, iron/ironing board
Front of property
Fridge, microwave, stovetop, coffee/tea maker
In the heart of Downtown Cancun, Hotel Suites La Roca offers a refreshing retreat with a rooftop terrace and an outdoor pool. Connect to in-room WiFi, enjoy express check-out and tour assistance. Guests appreciate the convenient location.

Reviews

5.8 out of 10

Popular amenities

  • Kitchenette
  • 24/7 front desk
  • Parking available
  • Non-smoking
  • Refrigerator
  • Air conditioning

Main amenities (10)

  • 18 smoke-free apartments
  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Kitchenette
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Minibar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Suite, 2 Bedrooms, Kitchenette

1 bedroom, minibar, desk, iron/ironing board

Family Suite, 2 Bedrooms, Kitchenette

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
2 bedrooms
Ceiling fan
Private bathroom
Rainfall showerhead
  • 14 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Suite, 1 King Bed, Kitchen

Superior Suite, 1 King Bed, Kitchen | Lobby

Superior Suite, 1 King Bed, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, coffee/tea maker

Superior Suite, 1 Bedroom, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Rainfall showerhead
  • 28 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Suite, 1 Double Bed, Kitchenette

Fridge, microwave, stovetop, coffee/tea maker

Superior Suite, 1 Double Bed, Kitchenette

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Rainfall showerhead
  • 24 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 2 Bedrooms, Kitchen

1 bedroom, minibar, desk, iron/ironing board

Superior Suite, 2 Bedrooms, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Ceiling fan
Private bathroom
Rainfall showerhead
  • 26.9 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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About the area

Map
66 López Portillo Manzana 03 Lote 42, Cancun, QROO, 77510

What's nearby

  • Las Palapas Park - 16 min walk - 1.4 km
  • Plaza 28 - 3 min drive - 2.2 km
  • Cancun Mall - 3 min drive - 2.8 km
  • Ultramar Ferry Puerto Juárez - 5 min drive - 3.2 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
  • Tulum Intl. Airport (TQO) - 158 min drive

Restaurants

  • ‪La Suegra - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪El Paisano del 23 - ‬9 min walk
  • ‪Mercado independencia - ‬5 min walk
  • ‪El Pocito - ‬7 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Hotel Suites La Roca

Hotel Suites La Roca features a rooftop terrace and puts you a short five-minute drive from Plaza 28 and Ultramar Ferry Puerto Juárez. An outdoor pool and a terrace are offered, and in-room conveniences include fridges and microwaves.

Languages

English, Spanish

At a glance

DONE

Property size

    • 18 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • On-site garage
    • Free off-site parking within 49 ft
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • Free off-site parking within 49 ft

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Freezer
  • Coffee/tea maker

Dining

  • Minibar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Shampoo
  • Towels provided
  • Toilet paper
  • Free toiletries
  • Soap

Entertainment

  • 55-inch flat-screen TV with digital service

Outdoor areas

  • Rooftop terrace
  • Terrace

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Luggage storage
  • Iron/ironing board (on request)
  • Wet bar
  • 24-hour front desk

Location highlights

  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 18 rooms

Fees & policies

Renovations and closures

This property is closed from 14 April 2025 to 28 February 2026 (dates subject to change).

Parking

  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.

Also known as

Hotel Suites Roca Cancun
Hotel Suites Roca
Suites Roca Cancun
Suites Roca
Hotel Suites La Roca Hotel
Hotel Suites La Roca Cancun
Hotel Suites La Roca Hotel Cancun

Frequently asked questions

Is Hotel Suites La Roca currently open?

This property is closed from 14 April 2025 to 28 February 2026 (dates subject to change).

Does Hotel Suites La Roca offer free cancellation for a full refund?

Yes, Hotel Suites La Roca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Suites La Roca?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Suites La Roca?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Suites La Roca?

Yes. On-site parking options include a garage.

What are the check-in and check-out times at Hotel Suites La Roca?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Hotel Suites La Roca and nearby?

Hotel Suites La Roca has an outdoor pool.

Does Hotel Suites La Roca have a kitchen or kitchenette?

Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.

What's the area around Hotel Suites La Roca like?

Hotel Suites La Roca is in Downtown Cancun, a short 17-minute walk from Las Palapas Park and 20 minutes' walk from Benito Juarez Municipal Building.

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Hotel Suites La Roca Reviews

Reviews

5.8

6.0/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

2.4/10

Eco-friendliness

Reviews

2/10

This hotel is closed!! They took our money and never told Hotels.com that it was closed. Doors are barred and no one inside. Had to stay at another hotel across the street so we saw that it was always closed.
2-night trip

6/10

Property looks really good in the pictures but once you are there not worth the money - lacks many things - the only good part was the soft bed other than that the place needs much attention.
2-night trip

2/10

We unfortunately had to verify by ourselves that the negative comments are true. We don't recommend at all.
7-night trip

2/10

7-night trip

2/10

Este lugar casi está inhabitable, no corresponde las imágenes que publican con las reales, la habitación súper sucia con demasiado mal olor, baños asquerosos, para dormir un colchón en el piso. Nos tuvimos que ir, rentar en otro lugar y no nos devuelven el dinero. Fue un ROBO
4-night trip

10/10

2-night trip

2/10

3-night trip

2/10

Hotel muy sucio y antiguo, no se los recomiendo para nada, la alberca no funciona, en general todo está muy sucio, paredes, manijas, jamás regresaría.
8-night trip

6/10

El problema es la suciedad en las paredes externas que se puede soluciinar rapido. Las habitaciones están en buenas condiciones para el precio. Y la alberca no estaba habilitada lo cual fue una pena.
2-night trip

4/10

No tenían servicio d internet ni de agua para bañarse
7-night trip

2/10

Le falta muchísima limpieza y cuidado de las habitaciones.
2-night trip

2/10

dåligt dåligt hotel liger på den farligaste platsen i cancun lång i från allt hur expedia säljer detta vet ej det var inga handskar sängar smutsig rummet smutsig där bor en massa konstiga folk med familj typ 10 person per rum med små barn som skriker i korridoren de rök överallt inga lampa i trappan ,vi flyttade på en gång där ifrån och betalade ny hotell rekommendera inte detta hotell till nån
10-night trip

8/10

1-night trip

8/10

5-night trip

10/10

1-night trip

2/10

No me gustó
1-night trip

2/10

6-night trip

2/10

Sucia , en una ubicacion super peligrosa todos los taxistas nos recomendaron no salga de noche por aqui ... mal expedia por que teniamos otro hospedaje y nos cancelaron ahi sin saber las condiciones del hotel y que es muy peligroso por ahi . Nos fuimos a playa del carmen 2 dias y al regresar ya eataba rentada la habitacion y aun no acababa nuestra renta .
6-night trip

2/10

5-night trip

2/10

2-night trip

4/10

5-night trip

2/10

2/10

Это ужасно грязно и душно.
8-night trip

2/10

Es una farsa ese hotel NO respetan las reservaciones hechas con expedía, me enviaron a otro hotel más barato y de menor categoría
1-night trip

2/10

El hotel es muy malo las toallas son sucias sin lavar las sabanas igual no dan cobijas y la cocineta es muy sucia el baño se ve que nunca lo lavaron aparte estaba tapado y nunca me li destaparon aunque puse muchas veces la queja el piso sucio en resumidas cuentas un desastre de hotel perdi mi dinero ahy solo pase rabias
1-night trip