Finest Playa Mujeres by The Excellence Collection - All Inclusive, Punta Sam: Info, Photos, Reviews

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Playa Mujeres beachfront property with free water park, spa

Choose dates to view prices

Dates

December 2024

January 2025

16 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar

Private beach, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

VIP Access

Wonderful

Popular amenities

Bar

Connecting rooms available

Airport transfer

Main amenities

Daily housekeeping
On a private beach
12 restaurants and 2 poolside bars
16 bars/lounges and 2 swim-up bars
Full-service spa
10 outdoor pools
Free water park
Rooftop terrace
Free children's club
Free supervised childcare
Outdoor tennis court
Fitness centre

Feel at home

Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on-site
Connecting/adjoining rooms available
Private bathroom

includes taxes & fees

4 Jan - 5 Jan 2025

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 18 of 18 rooms

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Hypo-allergenic bedding

Sleeps 4
1 King Bed

Excellence Club Junior Suite Ocean View

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Minibar (some free items)

LED TV

Hypo-allergenic bedding

72 sq m
Ocean view
Sleeps 2
1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Minibar (some free items)

LED TV

Hypo-allergenic bedding

Pillow menu

Sea view
Sleeps 2
1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

Highlights

Furnished balcony or patio

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Club Lounge

Minibar (some free items)

LED TV

149 sq m
Ocean view
Sleeps 2
1 King Bed

Excellence Club Junior Swim-up Suite

Highlights

Furnished balcony or patio

Separate sitting area

Private pool

Air conditioning

Connecting rooms available

Club Lounge

Minibar (some free items)

LED TV

72 sq m
Beach view
Sleeps 2
1 King Bed

Finest Club Family Suite

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Minibar (some free items)

LED TV

88 sq m
Ocean view
Sleeps 5
1 King Bed, 2 Large Single Beds and 1 Single Sofa Bed

Finest Club Junior Swim-Up Suite

Highlights

Furnished balcony or patio

Separate sitting area

Private pool

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Minibar (some free items)

74 sq m
Beach view
Sleeps 4
1 King Bed

Premium bedding, pillow-top beds, free minibar items, in-room safe

Junior Suite Spa Or Pool View

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Hypo-allergenic bedding

72 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Swim-Up Suite

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Hypo-allergenic bedding

88 sq m
Sleeps 4
1 King Bed

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

Highlights

Furnished balcony or patio

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Minibar (some free items)

144 sq m
Ocean view
Sleeps 4
1 King Bed

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Hypo-allergenic bedding

Sleeps 4
1 King Bed OR 2 Double Beds

Finest Club Junior Suite Ocean View

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Minibar (some free items)

LED TV

72 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Hypo-allergenic bedding

88 sq m
Sleeps 5
1 King Bed, 2 Large Single Beds and 1 Single Sofa Bed

Excellence Club Junior Suite Pool View

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Minibar (some free items)

LED TV

Hypo-allergenic bedding

70 sq m
Sleeps 2
1 King Bed

Two-Story Rooftop Terrace Suite with Plunge Pool

Highlights

Furnished balcony or patio

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

149 sq m
Sleeps 4
1 King Bed

Finest Club Junior Suite Pool View

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Minibar (some free items)

LED TV

72 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Pool Family Suite

Highlights

Furnished balcony or patio

Separate sitting area

Private pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

158 sq m
Sleeps 5
1 King Bed and 2 Single Beds

Junior Suite With Private Pool

Highlights

Furnished balcony or patio

Separate sitting area

Private pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

144 sq m
Sleeps 4
1 King Bed

Similar properties

Pool

Spa

Airport transfer

Free parking

includes taxes & fees

13 Jan - 14 Jan 2025

About the area

Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

Mujeres Beach - 14 min walk
Playa Mujeres Golf Club - 9 min drive
Isla Mujeres Ferry Terminal - 82 min drive
North Beach - 88 min drive
Dolphin Discovery - 88 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive
Airport shuttle (surcharge)

Restaurants

‪Hiroshi Bar - ‬6 min drive
‪World Café - ‬8 min drive
‪Don Fernando Lobby Bar - ‬6 min drive
‪Caprichos Villa del Palmar - ‬5 min drive
‪Davinos - ‬5 min drive

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Putting you within a 15-minute drive of Ultramar Ferry Puerto Juárez, Finest Playa Mujeres by The Excellence Collection - All Inclusive offers a private beach where you can enjoy beach umbrellas, volleyball and beachside drinks. There's plenty of fun with the 10 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Lizo, one of 12 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this luxurious property include 2 poolside bars, a rooftop terrace and a free kid's club. Fellow travellers say great things about the helpful staff and family-friendly amenities.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Cycling

Football

Tennis

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Language

Pilates

Water fitness

Yoga

Entertainment

On-site entertainment and activities

On-site live performances

Theme parties

Languages

English, Spanish

At a glance

Hotel size

450 rooms
Arranged over 4 floors

Arriving/Leaving

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Babysitting*
Free supervised childcare
Free children's club

Pets

No pets or service animals allowed

Internet

Free WiFi in rooms

Parking

Free on-site self-parking
Free on-site valet parking
On-site extended parking

Transfers

Airport shuttle on request (available 24 hours a day)*

Other information

Designated smoking areas

Property amenities

Food and drink

12 restaurants
16 bars/lounges
2 poolside bars
2 swim-up bars
Beach bar
Coffee shop
Coffee/tea in a common area
Private dining
24-hour room service
Snack bar/deli

Travelling with children

Free children's club
Free water park access
Children's pool
Playground
Free supervised childcare/activities

What to do

On a private beach
Tennis lessons
Fitness classes
Pilates classes
Yoga classes
Beach volleyball
Kayaking
Sailing
Boat tours
Motor boating
Personal watercraft (motorised)
Scuba diving
Snorkelling
Shopping
Fishing
Ecotours nearby
Zip-lining nearby

Working away

Business centre
Meeting room
Computer station
Conference centre (16996 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages

Facilities

12 buildings/towers
Built in 2015
ATM/banking
Rooftop terrace
Garden
Fitness centre
Adjacent to a golf course
Golf driving range on-site
10 outdoor pools
Free water park
Full-service spa
Hot tub
Outdoor tennis court
Massage/treatment rooms
Steam room
Wine-tasting room
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic drinking straws
Reusable tableware only

Accessibility

Lift
Lift door width (centimetres): 90
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 111
Accessible airport shuttle

Room amenities

Be entertained

46-inch LED TV
Premium satellite channels

Home comfort

Air conditioning (climate-controlled)
Stocked minibar (select free items)
Coffee/tea maker
Dressing gowns and slippers

Sleep well

Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top mattress

What to enjoy

Furnished balcony/patio
Separate sitting area

Freshen up

Private bathroom
Jetted
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste

Stay connected

Desk
Free WiFi
Free international calls

Food and drink

Free bottled water

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Composting
Recycling
Water-efficient showers only
Water-efficient toilets only

Special features

Spa

One Spa has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.

Dining

Lizo – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting).

Shoji – This fine-dining restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Le Petit Plaisir /Eleganc – This fine-dining restaurant specialises in French cuisine and only serves dinner. Open daily.

The Market Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Brass – This steakhouse specialises in international cuisine and only serves dinner. Open daily.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

Airport shuttle service is offered for an extra charge of MXN 3904.21 per vehicle (return. Maximum occupancy 2)

Children & extra beds

Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

Children under 13 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No shows require payment in full, including taxes and service fee.

Also known as

Finest Excellence Group Hotel

Finest Excellence Group Hotel Playa Mujeres

Finest Playa Mujeres Excellence Group

Finest Playa Mujeres Excellence Group All inclusive

Finest Excellence Group All inclusive

Finest Excellence Group

Finest Playa Mujeres by Excellence Group

Finest Playa Mujeres by Excellence Group All inclusive

Finest Excellence Group All inclusive All-inclusive property

Finest Excellence Group inclu

Finest Playa Mujeres by The Excellence Collection All inclusive

Frequently asked questions

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive offer free cancellation for a full refund?

Yes, Finest Playa Mujeres by The Excellence Collection - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yes, there are 10 outdoor pools and a children's pool.

Are pets allowed at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yes, an airport shuttle is available. The charge is MXN 3904.21 per vehicle return.

What are the check-in and check-out times at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (15-min drive) and Royal Yak Casino and Sports Book (16-min drive) are both nearby.

What is there to do at Finest Playa Mujeres by The Excellence Collection - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, sailing and fishing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, Pilates and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 10 outdoor swimming pools. Finest Playa Mujeres by The Excellence Collection - All Inclusive also has 2 swim-up bars, 2 poolside bars and a private beach, as well as a steam room, spa services and a garden.

Are there restaurants at or near Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yes, there are 12 on-site restaurants, featuring al fresco dining and Mexican cuisine.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bath.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Finest Playa Mujeres by The Excellence Collection - All Inclusive like?

Finest Playa Mujeres by The Excellence Collection - All Inclusive is in Playa Mujeres, a short 14-minute walk from Mujeres Beach.

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness