AKBAL Holbox - Beach Zone

Photo gallery for AKBAL Holbox - Beach Zone

Primary image
Private beach nearby, beach bar
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of AKBAL Holbox - Beach Zone

AKBAL Holbox - Beach Zone

2.5 star property
Beach hotel with outdoor pool, near Holbox Beach

18 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Air conditioning
  • Bar
The price is £28
Price available on 19/9/2022
Map
Av Damero, Entre Calle Carito y Calle Palomino, Isla Holbox, QROO, 77710
Main amenities
  • Housekeeping once per stay
  • Private beach
  • Outdoor pool
  • Free beach club nearby
  • Beach bar
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
  • Luggage storage
  • Limited hour front desk
  • Locker space
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Dressing gowns
  • Limited housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

About this property

AKBAL Holbox - Beach Zone

Hotel in the heart of Downtown Holbox
Close to Holbox Beach, AKBAL Holbox - Beach Zone provides a beach bar, a terrace and a garden. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Luggage storage and a front desk safe
Room features
All guest rooms at AKBAL Holbox - Beach Zone feature perks, such as air conditioning and dressing gowns, in addition to amenities, such as complimentary wireless Internet access.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch Smart TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and limited housekeeping

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - midnight
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking within 7 ft
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Beach bar

What to do

  • Private beach access
  • Free beach club nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages

  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Dressing gowns

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Housekeeping (once per stay)

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Also known as

SA'AM HolBox Beach Zone
Akbal Holbox Zone Isla Holbox
AKBAL Holbox - Beach Zone Hotel
AKBAL Holbox - Beach Zone Isla Holbox
AKBAL Holbox - Beach Zone Hotel Isla Holbox

Frequently asked questions

Does AKBAL Holbox - Beach Zone offer free cancellation for a full refund?
Yes, AKBAL Holbox - Beach Zone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AKBAL Holbox - Beach Zone?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at AKBAL Holbox - Beach Zone?
Yes, there's an outdoor pool.
Are pets allowed at AKBAL Holbox - Beach Zone?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AKBAL Holbox - Beach Zone?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at AKBAL Holbox - Beach Zone?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at AKBAL Holbox - Beach Zone and nearby?
AKBAL Holbox - Beach Zone has an outdoor pool and a garden.
Are there restaurants at or near AKBAL Holbox - Beach Zone?
Yes. Nearby restaurants include Las Panchas (4-min walk), casa nostra rooftop (4-min walk) and Las Raices (6-min walk).
What's the area around AKBAL Holbox - Beach Zone like?
AKBAL Holbox - Beach Zone is located near Holbox Beach in Downtown Holbox, a short 1-minute walk from Main Square and 9 minutes' walk from Holbox Ferry.

Overall score and ratings

3.8

3.9/10

Cleanliness

3.9/10

Staff & service

4.7/10

Amenities

3.6/10

Property conditions & facilities

4.3/10

Eco-friendliness

2/10 Poor

Bad experience
Bad experience, towels, sheets, mattress, sink, etc. Bad condicion, no one take care the guest, they advertised pool, wich was empty.
Rosa Maria, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Martín, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The room was canceled at the moment when i arrived due maintenance... and we were left out dry without room in critical period.
Slaven, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Carla, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Para nada recomendado
Pésimo servicio. Nunca hay nadie ahí qué atienda. Ambos días nos quedamos sin agua y tuvimos que resolver por nosotros mismos para hacer funcionar la bomba y tener agua. En la noche encontramos ratones comiéndose ni dtra comida junto al refri. La habitación super chica y el colchón de la cama en pésimas condiciones, estaba muy deformado e incomodo.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Experiencia decepcionante, no lo recomiendo.
No había nadie presente para hacer el check in. En la puerta hacia la calle había un número de teléfono del cual nunca respondieron llamadas. Pudimos entrar gracias a otra huésped que nos permitió el acceso, y nos dijo que había otro papel con un número telefónico diferente al cual debíamos llamar. La persona que por fin nos recibió, llegó 20 minutos después, además de que no nos dieron la habitación con cocineta que habíamos reservado, y en cambio nos dieron una en la que apenas cabía la cama y sin más espacio para siquiera caminar o moverse dentro de ella. Además las fotos ilustrativas son muy buenas, porque hacen parecer que el lugar es bonito, cuando es lo contrario y descuidado.
2-night trip
Verified Hotels.com guest review

2/10 Poor

My worst stay
They made us pay twice for the "Queen suite Deluxe"! They admitted to have received two payments, but wouldn't repay us. They offered us extra nights instead. We spent a lot of time arguing with them about this, but for our entire stay they kept telling us that they would return to us with our money "in a couple of hours". We are still working on making them pay us our second payment back. There was very little water - if any. We were only able to flush our toilet three times during the three days we stayed. All the hotel guests had the same problem, so there was a run on the one shared lavatory, when that started working for a while. When the receptionist noticed that the common lavatory worked, it was locked(!) It was impossible to shower for most of our stay - because there was no water. The electricity supply was unstable. The pool was empty, so we couldn't use that either. I saw the biggest cockroach I've ever seen in this empty pool. It was almost impressively big. We turned on the ac in the room. After two minutes water started running from the ac onto our beds. One end of our bed - including our pillows therefore got soaked. They couldn't offer us a replacement bed or pillows. The cleaner knew about the problem before we told her. The air in the room stank from fungus. The walls of the room has a serious fungus issue. There were roughly 50 fungus gnats in the bathroom. The first night was very loud, as the windows to the hallway is not soundproof.
3-night trip
Verified Hotels.com guest review

4/10 Fair

Andre, 4-night trip
Verified Expedia guest review

2/10 Poor

Hay plaga de roedores y es un fraude.
En la primer noche apareció una rata en la habitación comiendose nuestra comida. Al dia siguiente salimos corriendo de ahí por cuestion de higiene y salubridad. Se niegan a darnos nuestro reembolso y sigue operando con normalidad. Además, no hay muchas cosas que prometen esta plataforma. Está super chiquita la habitación, se escuchan todos los ruidos de todas las habitaciones. No hay toallas, ni batas de baño. No tiene bar en la playa, la piscina está sucia y super pequeña. No tiene ni recepción, con trabajo puedes recibir atención, no hay trabajadores en el lugar en la noche.
Jorge Emiliano, 7-night trip
Verified Hotels.com guest review

6/10 Good

Good location
Our room was not ready when we arrived after 3pm. We had to wait more than one hour and we were in a rush. There was some confusion with the rooms since after all they gave us another room (which was ready all the time). They also didn´t have a note that we had already paid the room. There´s no real reception so you have to call someone if you need something. These are not really "bungalows" and our room was extremely small. A lot of noise from the street. Location is good though, right in the middle of the town. Maybe we were just unlucky with the service. We saw some other room and that was much bigger and looked more decent. The "swimming pool" is tiny.
Hanne, 1-night trip
Verified Hotels.com guest review