Hotel Casa Maraf - Isla Mujeres, located in the heart of Centro, offers a tranquil retreat. With smoke-free premises and in-room WiFi, you can unwind after exploring the nearby Isla Mujeres Ferry Terminal and North Beach.
Reviews
6.46.4 out of 10
Good
Popular amenities
Air conditioning
Non-smoking
Free WiFi
Main amenities (3)
Near the beach
Air conditioning
Limited hour front desk
The current price is £109
£109
includes taxes & fees
1 Apr - 2 Apr
Room options
Available filters for rooms
Showing 15 of 15 rooms
View all photos for Suite
Suite
Highlights
Air conditioning
TV
Separate bedroom
Private bathroom
Rainfall showerhead
25 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Suite
Standard Suite
Highlights
Air conditioning
TV
Separate bedroom
Private bathroom
Rainfall showerhead
4 sq m
Partial sea view
Sleeps 2
1 Queen Bed
View all photos for Basic Room (204)
Basic Room (204)
Highlights
Air conditioning
TV
Private bathroom
Rainfall showerhead
Sleeps 2
1 Queen Bed
View all photos for Standard Suite
Standard Suite
Highlights
Air conditioning
TV
Separate bedroom
Private bathroom
Rainfall showerhead
4 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room
Standard Room
Highlights
Air conditioning
TV
Ceiling fan
Private bathroom
Rainfall showerhead
4 sq m
Partial sea view
Sleeps 2
1 King Bed
View all photos for Basic Room (101)
Basic Room (101)
Highlights
Air conditioning
TV
Private bathroom
Rainfall showerhead
Sleeps 4
2 Double Beds
View all photos for Standard Suite
Standard Suite
Highlights
Air conditioning
TV
Separate bedroom
Private bathroom
Rainfall showerhead
4 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Suite
Standard Suite
Highlights
Air conditioning
TV
Separate bedroom
Private bathroom
Rainfall showerhead
4 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Suite
Standard Suite
Highlights
Air conditioning
TV
Separate bedroom
Private bathroom
Rainfall showerhead
4 sq m
Partial sea view
Sleeps 2
1 Queen Bed
View all photos for Basic Double Room
Basic Double Room
Highlights
Air conditioning
TV
Private bathroom
Rainfall showerhead
4 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Suite
Standard Suite
Highlights
Air conditioning
TV
Separate bedroom
Private bathroom
Rainfall showerhead
4 sq m
Sleeps 4
2 Double Beds
View all photos for Basic Suite, 2 Double Beds
Basic Suite, 2 Double Beds
Highlights
Air conditioning
TV
Separate bedroom
Private bathroom
Rainfall showerhead
4 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Suite
Standard Suite
Highlights
Air conditioning
TV
Separate bedroom
Private bathroom
Rainfall showerhead
4 sq m
Sleeps 4
2 Double Beds
View all photos for Basic Room (306)
Basic Room (306)
Highlights
Air conditioning
TV
Private bathroom
Rainfall showerhead
Sleeps 2
1 Queen Bed
View all photos for Standard Suite
Standard Suite
Highlights
Air conditioning
TV
Separate bedroom
Private bathroom
Rainfall showerhead
3 sq m
Sleeps 4
2 Double Beds
Sign in to view eligible discounts and perks. More rewards for more adventures!
Av. Francisco I. Madero Mz 4-LOTE 10,, Isla Mujeres, QROO, 77400
What's nearby
Miguel Hidalgo - 1 min walk - 0.1 km
Isla Mujeres Ferry Terminal - 4 min walk - 0.4 km
Isla Mujeres Cemetery - 5 min walk - 0.5 km
North Beach - 7 min walk - 0.6 km
Dolphin Discovery - 9 min drive - 7.2 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 114 min drive
Restaurants
Los Mariscos de Humo - 1 min walk
Aroma Isla - 1 min walk
Cafe Mogagua - 1 min walk
Los Tacos de Humo - 1 min walk
El Patio - 2 min walk
About this property
Hotel Casa Maraf - Isla Mujeres
Hotel Casa Maraf - Isla Mujeres puts you in a great location, within a short 10-minute walk of Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Also, this hotel is within a short 10-minute walk of North Beach.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
15 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
What to do
Beach nearby
Services
Front desk (limited hours)
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Rainfall shower heads
Shower only
Stay connected
Free WiFi
Fees & policies
Refundable deposits
Cash deposit: USD 100 per accommodation, per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Casa Maraf Isla Mujeres
Hotel Casa Maraf Isla Mujeres
Hotel Casa Maraf - Isla Mujeres Hotel
Hotel Casa Maraf - Isla Mujeres Isla Mujeres
Hotel Casa Maraf - Isla Mujeres Hotel Isla Mujeres
Frequently asked questions
Does Hotel Casa Maraf - Isla Mujeres offer free cancellation for a full refund?
Yes, Hotel Casa Maraf - Isla Mujeres does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Maraf - Isla Mujeres?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Casa Maraf - Isla Mujeres?
Sorry, there's no on-site parking at Hotel Casa Maraf - Isla Mujeres.
What are the check-in and check-out times at Hotel Casa Maraf - Isla Mujeres?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Casa Maraf - Isla Mujeres?
No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.
What's the area around Hotel Casa Maraf - Isla Mujeres like?
Hotel Casa Maraf - Isla Mujeres is a short 4-minute walk from Isla Mujeres Ferry Terminal and 7 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Hotel Casa Maraf - Isla Mujeres Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
6.6/10
Staff & service
5.4/10
Amenities
6.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Exceptional
12 May 2024
I have great location in Isla Mujeres I recommend it
JUAN
JUAN, 3-night trip
8/10 Very good
29 Nov 2024
Gotta clean those cartons & sheets better
Troy
Troy, 3-night trip
6/10 Good
12 Jul 2024
Show one room but the room you get is total different
Nathan
Nathan, 4-night trip
10/10 Exceptional
12 Mar 2023
Well priced.
Barbara
Barbara, 1-night trip
4/10 Fair
8 Nov 2022
Staff is friendly and location is great but that’s about it.
LUCIE
8/10 Very good
29 Jul 2022
This is a very nice small boutique hotel. Everything is closed by. Nice staff!
Paris
Paris, 1-night trip
10/10 Exceptional
2 Mar 2024
The staff was very personable & helpful.
My room was very clean.
It was very centrally located.
It was safe.
I did miss a fridge though.
And the locckbox was out of service.
Carol
Carol, 7-night trip
6/10 Good
13 Feb 2024
Cheap
Alexis
Alexis, 1-night trip
6/10 Good
2 Jan 2024
The room was size wise was good. Bathroom was too small. Our shower was plug. At the moment of check out was nobody at the counter so, we left the key and controllers at the counter.
Cynthia
Cynthia, 1-night trip
8/10 Very good
13 Feb 2023
People are very kind, helpful. If you want a big resort, this isn’t for you, but if you want a clean place to stay across the street from the ocean, this is it, you are in the middle of everything, walking distance to everything. We had a private room with a large balcony. I stay last week and am headed back Wednesday for the rest of my trip. I love the island , the waters are absolutely beautiful, the locals are great.
Manuel
Manuel, 2-night trip
8/10 Very good
2 Mar 2023
We just needed to unexpectedly crash for one night. This did the trick. It is close to everything we needed, AC and shower were working and it was OK for the price. It is very clean. We did not have hight expectations for 60USD/night.
Alexander
Alexander, 1-night trip
2/10 Poor
24 Feb 2024
You’d be better off sleeping on the beach. Absolutely terrible. Front desk lady is one of the worst parts of the trip. I read the reviews and thought ehhh maybe people are picky. No really heed the warning and DONT stay. Can’t emphasize enough- DONT STAY
Robin
Robin, 6-night trip
8/10 Very good
28 Mar 2023
5 days I stay in the second floor with balcony I feel the hotel it was OK for the price Close to everything !, definitely things to improve
1 Hot water
2 table And chairs in the room
3 maybe free coffee in the morning
4 it’s missing the welcome to mexico feeling
5 It’s not box safe in the room n working condition
6 redesign the Bathroom for More Space
7 In general is a OK place to stay for a budget trip
Julio
4/10 Fair
6 Mar 2023
The safe on our room wasn’t attached to anything, you could literally pick it up off the shelf and walk out with it.
Samantha
Samantha, 4-night trip
2/10 Poor
18 Feb 2024
Isla Mijeres
We booked 3 nights and had to move out after the first night. The room was very small but clean. The biggest problem was the balcony as the door wouldn’t open. Also there was a solid 5 foot solid wall for the railing The tv didn’t work. When we asked at the front desk if we could move & the clerk said “no” The housekeeper said there was a room for us to move to
Sherrie
Sherrie, 3-night trip
8/10 Very good
5 Sept 2022
The location accuracy is bad. I was unable to walk so the attendant changed our booking to a first floor room which is really great!
Dante
Dante, 2-night trip
2/10 Poor
17 Jan 2024
Do not be fooled by the pictures... unortunately it was not as great as it seemed.
PROS:
Close Proximity to Ferry, Restaurants and Playa Norte
CONS:
The rooms were very close to each other and you could hear babies crying,banging and slamming of doors
-Bathroom was extremely small- barely enough room to sit down in toilet
-bathroom had a very bad smell - like sewage
-A piece of hair was found under bed sheets
-The room had only 1 bed, there was no chairs or small table
Kliti
Kliti, 4-night trip
6/10 Good
30 Dec 2022
Didnt like that there was only enough water for 1 person to shower. Had to use bottles of water for husband to shower. Other than that no complaints
Claudia
Claudia, 1-night trip
2/10 Poor
21 Nov 2023
Do not stay in this hotel. There was no water in the hotel entire period of the time we stayed in there. Went to the beach and came back with wet clothes and no water to shower, or toilet can’t be used either. Such a horrible experience. Had to buy 5 water bottles each at $5 just to get by. Ughhhhh.
Mohammad
2/10 Poor
7 Jan 2023
Toilet didnt flush. Shower with cold water.
Robin
Robin, 1-night trip
6/10 Good
1 Mar 2023
The property was inexpensive at $110 CAD a night, it was clean & the staff responsive when I asked for a blanket (there were only sheets) & toilet paper. It was close to the beach & restaurants. The pictures are not representative of the space. It is very small & some of the lights do not work. One morning we had no water & the next - just cool water however at least we could shower. Our view was of a cement wall however we did have a balcony.
Karen
Karen, 3-night trip
2/10 Poor
1 Jan 2024
This property is located within walking distance of all the attractions on the north end. That’s all I can say good.
The rooms are certainly not what is pictured. Very uncomfortable bed, only provided with a sheet. No blanket or quilt. Only given 2 towels for a 6 day stay. Requested new towels 2 days before we were given towels with holes all in them. No wash cloth or floor mat. Cold showers as well. I will not stay here again or recommend this hotel to anyone else.
Camille
Camille, 5-night trip
4/10 Fair
27 Nov 2022
The room was extremely small, almost cruise ship size. The only window that opened was to a communal hallway so it couldn't be used. No matter how many times we asked for our room to be cleaned, it was only done 4 times in 10 days. There is not a single chair in the hotel in case you wanted to sit down. If you happen to be on Isla Mujeres and needed a place for 1 night it would be ok, but if you are staying for any lenght of time there are many better options available.
Patrick
Patrick, 9-night trip
4/10 Fair
2 Feb 2023
The only nice thing was drinking water in the lobby. Room smelled toxic,
like sewer entire time. Beds are full size, hard. All linens stained. No shampoo body wash, just one bar soap. No hair dryer, no bathroom shelf like advertised. Sliding glass outside to little balcony but you can see the outside. Most Electrical outlets do not work. Very noisy especially when raining, the rain guards create so much noise. One sheet to cover. False advertising!!!!
Yelena
Yelena, 2-night trip
2/10 Poor
13 Jan 2023
AVOID AT ALL COSTS
Low price is not worth it. Place is filthy. Dirty room, dirty sheets, dirty towels. Front desk tried to say it was oxidization, but other hotels in area that I’ve stayed at don’t have this issue. Pictures on web not accurate at all. Rooms are tiny, with absolutely no amenities. Place is cheap and location is great, but that’s the only good thing. Inoperable bathrooms. No manager on site to address issues. Place was inhabitable and hotel refused to refund our money without us being able to stay one night of our 5 night booking.