Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, Playa del Carmen: Info, Photos, Reviews

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Soak up sun-kissed days on pristine beaches with refreshing cocktails nearby.

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Dates

February 2025

March 2025

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Couples treatment room(s), sauna, hot tub, steam room

Junior Suite, 1 King Bed (Swim-Up) | View from room

Overview
Rooms
Location
Policies

Experience the ultimate retreat at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. With a white sand beach, 3 poolside bars, and a swim-up bar, you can soak up the sun in style. Indulge in massages at Innan spa or enjoy Pilates classes and fitness sessions at the gym. Explore shopping on site or relax with free beach cabanas and concerts by live bands.

Excellent

Popular amenities

Bar
Pool
Free parking
Spa
Air conditioning
Gym

Main amenities (12)

Daily housekeeping
On the beach
7 restaurants and 3 poolside bars
5 bars/lounges
Full-service spa
3 outdoor pools
Outdoor tennis court
Fitness centre
Sauna
Steam room
Free beach cabanas
Beach sunloungers

Feel at home (6)

Rollaway/extra beds available (surcharge)
Private bathroom
Private hot tub
Separate bath and shower
Separate sitting area
Television

includes taxes & fees

23 Feb - 24 Feb

Room options

All rooms

1 bed

2 beds

Showing 16 of 16 rooms

Premium bedding, down duvets, pillow-top beds, free minibar

Presidential Suite, 1 King Bed

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Private pool

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Dining table

182 sq m
Ocean view
Sleeps 2
1 King Bed

Suite, 1 Bedroom

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Dining table

Free minibar items

124 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed (Swim-Up)

Highlights

Balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Ceiling fan

61 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Garden View

Highlights

Balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Ceiling fan

61 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed (Walk-Out)

Highlights

Balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Ceiling fan

61 sq m
Ocean view
Sleeps 2
1 King Bed

Suite, 1 Bedroom

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Dining table

Free minibar items

124 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed (Swim-Up)

Highlights

Balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Ceiling fan

61 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Ceiling fan

61 sq m
Ocean view
Sleeps 2
1 King Bed

55-inch LED TV with satellite channels, TV

Junior Suite, 1 King Bed, Pool View

Highlights

Balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Ceiling fan

61 sq m
Sleeps 2
1 King Bed

Junior Suite, 2 Queen Beds (Swim-Up)

Highlights

Balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Ceiling fan

61 sq m
Sleeps 4
2 Queen Beds

Junior Suite, 2 Queen Beds, Garden View

Highlights

Balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Ceiling fan

61 sq m
Sleeps 4
2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Ceiling fan

61 sq m
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Ceiling fan

61 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Ceiling fan

61 sq m
Sleeps 2
1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Ceiling fan

61 sq m
Ocean view
Sleeps 4
2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

Highlights

Balcony or patio

Separate sitting area

Private indoor hot tub

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Ceiling fan

61 sq m
Sleeps 4
2 Queen Beds

Similar properties

Pool
Spa
Free WiFi
Restaurant

includes taxes & fees

1 Mar - 2 Mar

About the area

Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780

What's nearby

Quinta Avenida - 2 min walk
Mamitas Beach - 3 min walk
Playa del Carmen Main Beach - 5 min walk
Playa del Carmen Maritime Terminal - 16 min walk
Xcaret Eco Theme Park - 14 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
Tulum Intl. Airport (TQO) - 97 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.5 km

Restaurants

‪Bloody Mary Food Drinks & Rock - ‬2 min walk
‪Lobby Bar - ‬1 min walk
‪Señor Frogs - ‬2 min walk
‪Los Aguachiles - ‬2 min walk
‪La Parrilla Playa - ‬3 min walk

About this property

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

At Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, you can spend time at the beach enjoying free cabanas, beach massages and sunloungers, plus you'll only be steps from Quinta Avenida. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Pelicanos, one of 7 restaurants, serves Fusion cuisine and is open for lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a fitness centre and an outdoor tennis court. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Land activities

Fitness facilities

Tennis

Volleyball

Entertainment

On-site entertainment and activities

On-site live performances

Languages

English, Spanish

At a glance

Hotel size

- 524 rooms
- Arranged over 4 floors

Arriving/Leaving

- Check-in start time: 3 PM; check-in end time: 11:30 PM
- Contactless check-in and check-out are available
- Minimum check-in age – 18
- Check-out time is noon
- Contactless check-out

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18

Children

- No cots (infant beds)

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free on-site self-parking
- Free on-site valet parking
- Wheelchair-accessible parking and van parking on site

Other information

- Designated smoking area (fines apply)
- Caters to adults only

Property amenities

Food and drink

7 restaurants
5 bars/lounges
3 poolside bars
Swim-up bar
Coffee shop
24-hour room service
Snack bar/deli
Water dispenser

What to do

On the beach
Fitness classes
Pilates classes
Yoga classes
Concerts/live shows
Evening entertainment
Shopping
Pool table
Bike rentals nearby
Ecotours nearby
Golfing nearby
Parasailing nearby

Working away

24-hour business centre
Meeting room
Computer station
Co-working spaces
Conference space (6781 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Pool cabanas (surcharge)
Beach sunloungers
Beach towels
Bike storage
Pool loungers
Pool umbrellas

Facilities

4 buildings/towers
Built in 2005
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness centre
3 outdoor pools
Bike parking
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture

Accessibility

Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Grab bar near toilet
Grab bar in shower
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

55-inch LED TV
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board

Sleep well

Down duvet
Blackout curtains
Turndown service
Single sofa bed
Premium bedding
Pillow-top mattress
Free rollaway/extra bed

What to enjoy

Private indoor hot tub
In-room massage
Balcony or patio
Separate sitting area

Freshen up

Private bathroom
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi
Free local calls
Desk chair

Food and drink

Free bottled water

Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only

Special features

Spa

Innan has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

Pelicanos – This beachfront restaurant specialises in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Asiana – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Rincón Mexicano – Overlooking the garden, this theme restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.

Kalamata – Overlooking the pool, this theme restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.

Spice – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

On-site parties or group events are strictly prohibited.

This property uses a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

All Inclusive Playa Carmen

Playa Carmen All Inclusive

Playa Carmen Resort

Royal Playa Carmen

Royal Playa Carmen All Inclusive Spa & Resort

Royal Playa Carmen Spa

Royal Playa Carmen All Inclusive Spa Resort

Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen

Hilton Playa Carmen Adults-Only All-Inclusive

Hilton Carmen AdultsOnly Incl

Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen

The Royal Playa del Carmen All Inclusive Spa Resort

Hilton Playa Carmen All-Inclusive Adult Resort

Hilton Playa Carmen All-Inclusive Adult Playa del Carmen

Hilton Playa Carmen All-Inclusive Adult

Hilton Playa Del Carmen An Adults Only All Inclusive

The Royal Del Carmen Inclusive

Frequently asked questions

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offer free cancellation for a full refund?

Yes, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, there are 3 outdoor pools.

Are pets allowed at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-in start time: 3 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.

What is there to do at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort also has 3 poolside bars, 5 bars and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, there are 7 on-site restaurants, featuring al fresco dining, Fusion cuisine and garden views.

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have rooms with private hot tubs?

Yes, each room has a indoor private hot tub.

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hilton Playa del Carmen, an All-Inclusive Adult Only Resort like?

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 5 minutes' walk from Playa del Carmen Main Beach. Travellers say that the area is walkable and good for shopping.

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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort Reviews

8.8

Excellent

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

General property information

Breakfast	Free
Parking	Free
Reasons to Book	Outdoor Pool & Onsite Restaurant/Bar
Check-In Time	3:00 PM

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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

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Photo gallery for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

View all photos for Junior Suite, 1 King Bed (Swim-Up)

Junior Suite, 1 King Bed (Swim-Up)

Highlights

View all photos for Junior Suite, 1 King Bed, Garden View

Junior Suite, 1 King Bed, Garden View

Highlights

View all photos for Junior Suite, 1 King Bed (Walk-Out)

Junior Suite, 1 King Bed (Walk-Out)

Highlights

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

View all photos for Junior Suite, 1 King Bed (Swim-Up)

Junior Suite, 1 King Bed (Swim-Up)

Highlights

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Highlights

View all photos for Junior Suite, 1 King Bed, Pool View

Junior Suite, 1 King Bed, Pool View

Highlights

View all photos for Junior Suite, 2 Queen Beds (Swim-Up)

Junior Suite, 2 Queen Beds (Swim-Up)

Highlights

View all photos for Junior Suite, 2 Queen Beds, Garden View

Junior Suite, 2 Queen Beds, Garden View

Highlights

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Highlights

View all photos for Junior Suite, 2 Queen Beds, Pool View

Junior Suite, 2 Queen Beds, Pool View

Highlights

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About the area

What's nearby

Getting around

Restaurants

About this property

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

All-inclusive

Gratuities and taxes

Food and beverages

Land activities

Entertainment

Languages

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet