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CASA TORTUGA 5Th. Ave

2.0 star property
Hotel with beach bar, near Quinta Avenida

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Photo gallery for CASA TORTUGA 5Th. Ave

Family Suite, Multiple Beds, Garden View | Free WiFi, bed sheets
Front of property
Living area
Front of property
Living area

Reviews

7.8 out of 10
Good
You'll be in a fantastic location at CASA TORTUGA 5Th. Ave, only a five-minute walk from Quinta Avenida and Playa del Carmen Main Beach. Also, Playacar Beach and Playa del Carmen Maritime Terminal are within a short 10-minute walk.

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Near the beach
  • Free beach club nearby
  • Beach bar
  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Locker space
The current price is £26
includes taxes & fees
25 Apr - 26 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Suite, Multiple Beds, Garden View

Family Suite, Multiple Beds, Garden View | Free WiFi, bed sheets

Family Suite, Multiple Beds, Garden View

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View | Free WiFi, bed sheets

Deluxe Suite, Garden View

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden View

Junior Suite, 1 King Bed with Sofa bed, Garden View | Free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Garden View

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
5th Avenida, Entre Calle 8 y Calle 10, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 9 min walk - 0.8 km
  • Mamitas Beach - 10 min walk - 0.9 km
  • Playacar Golf Club - 5 min drive - 2.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive
  • Tulum Intl. Airport (TQO) - 96 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.6 km

Restaurants

  • ‪Cervecería Chapultepec - ‬1 min walk
  • ‪Fah Restaurant Bar - ‬1 min walk
  • ‪Tropical Playa del Carmen - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Clandestino - ‬1 min walk

About this property

CASA TORTUGA 5Th. Ave

You'll be in a fantastic location at CASA TORTUGA 5Th. Ave, only a five-minute walk from Quinta Avenida and Playa del Carmen Main Beach. Also, Playacar Beach and Playa del Carmen Maritime Terminal are within a short 10-minute walk.

At a glance

DONE

Hotel size

    • 11 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Off-site parking within 328 ft (USD 6 per day)
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Beach bar

What to do

  • Shopping
  • Free beach club nearby
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • Lockers available

Accessibility

  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per day

Parking

  • Parking is available nearby and costs USD 6 per day (328 ft away)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

CASA TORTUGA 5Th. Ave Hotel
CASA TORTUGA 5Th. Ave Playa del Carmen
CASA TORTUGA 5Th. Ave Hotel Playa del Carmen

Frequently asked questions

Are pets allowed at CASA TORTUGA 5Th. Ave?

Yes, pets are welcome. There's a charge of USD 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at CASA TORTUGA 5Th. Ave?

No, unfortunately. However, there's street parking available.

What are the check-in and check-out times at CASA TORTUGA 5Th. Ave?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at CASA TORTUGA 5Th. Ave?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min walk) is nearby.

What's the area around CASA TORTUGA 5Th. Ave like?

CASA TORTUGA 5Th. Ave is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 8 minutes' walk from Playacar Beach.

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CASA TORTUGA 5Th. Ave Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Good

Its a very nice Hotel, well located and confort enough.
Abdias, 1-night trip

8/10 Very good

employee took airpods

great value and location. my only complaint is i left my airpods in the room along with a charging block and cord. since im able to track my airpods, when i couldn’t find them a couple of hours after leaving the hotel i found out that they are in a neighborhood in Cancun. obviously an employee grabbed them and took them home rather than waiting to see if they were reported missing.
Kyle, 1-night trip

10/10 Exceptional

Mauro, 1-night trip

8/10 Very good

Falta de personal afectó la estancia

Tardaron en tener la habitación lista más de una hora después de la del check in que por falta de personal y me pidieron que esperara. Sin embargo no me dieron tolerancia de los 15 min que pedí para el check out. El acceso a la habitación era por una escalera que estuvo todo el día bloqueada por una manguera grande que tuvimos que estar esquivando para subir y bajar. Estaban haciendo trabajos de remodelación y el ruido era estruendoso desde temprano. No hay buena recepción de redes telefónicas ni internet portátil, el wifi no funciona y eso fue un problema porque trabajo de forma remota. Si buscan desconectarse del mundo, es el lugar ideal.
Cecilia, 1-night trip

4/10 Fair

CUCARACHAS!!! Reservé por dos noches, de inicio la atención fue cortes, sin embargo al día siguiente de haber llegado había cucarachas saliendo del closet, al revisar debajo de la cama había un nivel se suciedad impresionante al grado de que se encontraban pertenencias de huéspedes anteriores, reporté la situación y al acudir de recepción ya había una cucaracha junto a mis cosas, el encargado solo la piso y roció un poco de insecticida, comentó que darían solución inmediata pero eso no ocurrió, lo que genera una estancia muy desagradable, nadie quiere dormir entre cucarachas.
2-night trip

8/10 Very good

miguel, 1-night trip

10/10 Exceptional

Annette, 3-night trip

8/10 Very good

La jubilación es muy buena Me gustaría que tuviera alguna mesita o escritorio para cuando uno tiene que trabajar
Felipe de Jesus, 5-night trip

8/10 Very good

Karla sarahi, 2-night trip