La Hacienda Hotel, at Xcaret

Hotel with spa, near Playa del Carmen Main Beach

Choose dates to view prices

Tue 10 Feb
Thu 12 Feb
February 2026
9
March 2026
When you stay at La Hacienda Hotel, at Xcaret, you'll be in a great location, within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other features include a terrace and a garden.

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free Wi-Fi
  • Air-conditioning
  • Laundry facilities

Main amenities (8)

  • Housekeeping (on request)
  • Full-service spa
  • Outdoor pool
  • Terrace
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Laundry facilities
  • Espresso maker
  • Blackout curtains
£250
includes taxes & fees
23 Feb - 24 Feb

Room options

Showing 5 of 5 rooms
Deluxe Room, 1 Queen Bed, Ensuite, Garden View | Bathroom | Shower, rainfall showerhead, hair dryer, towels
Deluxe Room, 1 Queen Bed, Ensuite, Garden View | Premium bedding, down duvets, minibar, blackout curtains
Deluxe Room, 1 Queen Bed, Ensuite, Garden View | Premium bedding, down duvets, minibar, blackout curtains
Deluxe Room, 1 Queen Bed, Ensuite, Garden View | Premium bedding, down duvets, minibar, blackout curtains

Deluxe Room, 1 Queen Bed, Ensuite, Garden View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed
Deluxe Room, 1 King Bed, Ensuite, Garden View | Bathroom | Shower, rainfall showerhead, hair dryer, towels
Deluxe Room, 1 King Bed, Ensuite, Garden View | Premium bedding, down duvets, minibar, blackout curtains
Deluxe Room, 1 King Bed, Ensuite, Garden View | Premium bedding, down duvets, minibar, blackout curtains
Deluxe Room, 1 King Bed, Ensuite, Garden View | Premium bedding, down duvets, minibar, blackout curtains

Deluxe Room, 1 King Bed, Ensuite, Garden View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
  • Garden view
  • Sleeps 3
  • 1 King Bed
Deluxe Double Room, 2 Double Beds, Ensuite, Garden View | Bathroom | Shower, rainfall showerhead, hair dryer, towels
Deluxe Double Room, 2 Double Beds, Ensuite, Garden View | Premium bedding, down duvets, minibar, blackout curtains
Deluxe Double Room, 2 Double Beds, Ensuite, Garden View | Premium bedding, down duvets, minibar, blackout curtains
Deluxe Double Room, 2 Double Beds, Ensuite, Garden View | Premium bedding, down duvets, minibar, blackout curtains

Deluxe Double Room, 2 Double Beds, Ensuite, Garden View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
  • Garden view
  • Sleeps 4
  • 2 Double Beds
Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View | Bathroom | Shower, rainfall showerhead, hair dryer, towels
Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View | Premium bedding, down duvets, minibar, blackout curtains
Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View | Premium bedding, down duvets, minibar, blackout curtains
Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View | Premium bedding, down duvets, minibar, blackout curtains

Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View

Highlights

Air conditioning
Kitchen
Flat-screen TV
Blackout curtains
Ceiling fan
Down duvet
Premium bedding
Rainfall showerhead
  • Garden view
  • Sleeps 2
  • 1 King Bed
Royal Room, 1 King Bed, Ensuite, Garden View | Bathroom | Shower, rainfall showerhead, hair dryer, towels
Royal Room, 1 King Bed, Ensuite, Garden View | View from room
Royal Room, 1 King Bed, Ensuite, Garden View | Premium bedding, down duvets, minibar, blackout curtains
Royal Room, 1 King Bed, Ensuite, Garden View | Premium bedding, down duvets, minibar, blackout curtains

Royal Room, 1 King Bed, Ensuite, Garden View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Down duvet
Premium bedding
Rainfall showerhead
Private bathroom
  • Garden view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Frac. 1, Lote 13 claro, Playa del Carmen, QROO, 77730

What's nearby

  • Nuestra Senora del Carmen Catholic Church - 2 min walk - 0.2 km
  • Central Square - 2 min walk - 0.2 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 9 min walk - 0.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive
  • Tulum Intl. Airport (TQO) - 90 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km

Restaurants

  • ‪El Árbol de la Diez - ‬4 min walk
  • ‪El Tapas Restaurante - ‬3 min walk
  • ‪El Doctorcito - ‬2 min walk
  • ‪Logia Café - ‬3 min walk
  • ‪Zitla - ‬2 min walk

About this property

La Hacienda Hotel, at Xcaret

When you stay at La Hacienda Hotel, at Xcaret, you'll be in a great location, within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other features include a terrace and a garden.

At a glance

Hotel size

    • 8 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside normal check-in hours will receive an email within 5 days before arrival with check-in instructions and key retrieval information; your host will greet you
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • On-site parking includes off-street options
    • Free off-site parking within 3 ft

Other information

    • Designated smoking areas

Property amenities

Services

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Outdoor furniture

Accessibility

  • Smooth flooring in room

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Chef

More

  • Housekeeping on request
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Terasu Riviera Maya. Services include massages. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is there a pool at La Hacienda Hotel, at Xcaret?

Yes, there's an outdoor pool.

Are pets allowed at La Hacienda Hotel, at Xcaret?

Sorry, pets aren't allowed.

Is parking offered on site at La Hacienda Hotel, at Xcaret?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at La Hacienda Hotel, at Xcaret?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at La Hacienda Hotel, at Xcaret?

No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min walk) is nearby.

What is there to do at La Hacienda Hotel, at Xcaret and nearby?

La Hacienda Hotel, at Xcaret has a spa and an outdoor pool, as well as a garden.

What's the area around La Hacienda Hotel, at Xcaret like?

La Hacienda Hotel, at Xcaret is a short 8-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Quinta Avenida.

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9.6

Exceptional