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Maya Del Mar

3.0 star property
Hotel with outdoor pool, near Quinta Avenida

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Photo gallery for Maya Del Mar

Outdoor pool
Point of interest
Point of interest
Property grounds
Amaite | Balcony
Maya Del Mar offers a tranquil oasis near Playa del Carmen Main Beach. Unwind on the rooftop terrace, enjoy a meal at the restaurant, or take advantage of an outdoor pool and gym.

Reviews

6.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Gym
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants
  • Outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self-parking

Room options

View all photos for Hatsa-Ha

Hatsa-Ha | In-room safe

Hatsa-Ha

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Rainfall showerhead
Private bathroom
In-room safe
Daily housekeeping
  • 33 sq m
  • Sleeps 2

View all photos for Family Room

Family Room | In-room safe

Family Room

Highlights

Air conditioning
Kitchenette
Fridge
TV
Ceiling fan
Rainfall showerhead
Private bathroom
Hairdryer
  • 52 sq m
  • Sleeps 6

View all photos for Habuc

Habuc | In-room safe

Habuc

Highlights

Air conditioning
Kitchenette
Fridge
TV
Ceiling fan
Rainfall showerhead
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 2

View all photos for Amaite

In-room safe

Amaite

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Rainfall showerhead
Private bathroom
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 2

Similar properties

Reception

Hotel Ha

  • Free WiFi
  • 24/7 front desk
  • Non-smoking
10.0 out of 10, Exceptional, 1 review
The price is £54
includes taxes & fees
4 May - 5 May
Hotel Ha
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About the area

Map
5ta Avenida Norte en la Calle 8, Playa del Carmen, ROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 6 min walk - 0.5 km
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
  • Mamitas Beach - 10 min walk - 0.9 km
  • Xcaret Eco Theme Park - 13 min drive - 10.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cervecería Chapultepec - ‬2 min walk
  • ‪Fah Restaurant Bar - ‬1 min walk
  • ‪Tropical Playa del Carmen - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Fusion Beach Bar Cuisine - ‬2 min walk

About this property

Maya Del Mar

Maya Del Mar features a rooftop terrace and puts you only steps from Quinta Avenida. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other features include a fitness centre, a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 21 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*

Property amenities

Food and drink

  • Restaurant
  • Water dispenser

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Breakage deposit: USD 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.84 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Jungla Caribe Adults
Jungla Caribe Adults Hotel
Jungla Caribe Adults Hotel Playa del Carmen
Jungla Caribe Adults Playa del Carmen
Jungla Caribe Hotel Playa del Carmen
Jungla Caribe Hotel
Jungla Caribe Playa del Carmen
Jungla Caribe
Hotel Jungla Caribe Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

Does Maya Del Mar offer free cancellation for a full refund?

Yes, Maya Del Mar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Maya Del Mar?

Yes, there's an outdoor pool.

Are pets allowed at Maya Del Mar?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Maya Del Mar?

Yes, there's free self parking.

Is an airport shuttle service offered by Maya Del Mar?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Maya Del Mar?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and contactless social distancing and check-out are available.

Is there an on-site casino at Maya Del Mar?

No, this hotel doesn't have a casino, but Riviera Gran Casino (5-min walk) is nearby.

What is there to do at Maya Del Mar and nearby?

Maya Del Mar has an outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near Maya Del Mar?

Yes, there's an on-site restaurant.

What's the area around Maya Del Mar like?

Maya Del Mar is in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 6 minutes' walk from Playa del Carmen Main Beach.

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Maya Del Mar Reviews

Reviews

6.6

Good

7.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Poor

I booked and paid for a 7 night stay here, when I arrived I found out they were CLOSED!!! They took my money and my booking knowing they were closed and are REFUSING to give me a refund! Do not ever stay here if they open again.
Michael, 7-night trip

6/10 Good

The appearance to them is not an issue, their balconies are dirty with old moldy water, leaves everywhere. Their towels must be at least 10 years old..rough and strings falling out oh and no wifi available on the 3rd floor
PAOLA, 6-night trip

8/10 Very good

We chose this hotel to experience staying in a colonial style hotel and explore 5th avenue. The hotel is old but it has a beautiful courtyard and spacious rooms. It is not really a place to do your own cooking as there is little cookware available in the suites, but it it possible if you choose. The rooms do not have wifi, but it is available in the main courtyard. The hotel rooms overlook 5th avenue and the hotel is directly beside a night club that plays music VERY loudly until 3am, however a pair of earplugs work very well. The pool is very clean, cool and refreshing. There are nice tables and chairs in the courtyard beside the pool. Overall, a positive and pleasant cultural experience but they need to get Wifi in the rooms.
Michael, 2-night trip

2/10 Poor

Juan, 4-night trip

2/10 Poor

Ami, 4-night trip

10/10 Exceptional

Me asignaron la ultima habitacion del edificio
MAYRA LIZZET, 2-night trip

8/10 Very good

Maria Elena, 4-night trip

2/10 Poor

So noisy, l don't recommend.
York, 1-night trip

4/10 Fair

When I checked in they had no room key to give to me. Apparently the previous guest kept the key. I did get a key the next morning. I had No Hot Water during my entire 4 day stay! Also the toilet only occasionally flushes. The room was nice, spacious & clean & had a balcony overlooking 5th. It’s very noisy so def not the place to stay if you can’t sleep through loud noises. The architecture is beautiful and they do have a pool however it’s completely shaded & freezing.
Rachel, 3-night trip

10/10 Exceptional

Gustavo Alejandro, 1-night trip

10/10 Exceptional

Bra läge och nära till allt.
Mirjam, 3-night trip

8/10 Very good

En general atencion, limpieza y comodidsd bien, hay que tomar en cuenta que esta cerca de ma 5ta av y hay mucho ruido por las noches
América Lisset, 3-night trip

6/10 Good

Miguel Esaú, 9-night trip

2/10 Poor

Ruido. Feo aspecto. Céntrico. Barato.
Solo si quieres dormir con ruido de boliches desde la tarde hasta la mañana siguiente, si quieres estar en el centro de verdad y pagar barato. Sino, te recomiendo que por 20 dólares más conseguis en playacar un airbnb.
1-night trip

4/10 Fair

Stay away if you want sleep
Where do I begin? The location is next to a club..my ears are still ringing and sleep isn’t even remotely possible until after 1AM. The front desk attendant during my “contactless” check in might have chosen to wear his mask correctly for the safety of all … he didn’t. The doorknob on my room didn’t work, the glass in my room was dirty, etc. I’m an experienced traveler. I’m willing to accept new experiences but this one deserves warning others ….. this is a backpacker hotel where you want to party late into the night! And Wi-Fi? Didn’t work and when I asked about it ….. I was told only in the lobby. That feels different than my booking. FYI. This hotel has several names
Charles, 1-night trip

4/10 Fair

Não recomendo!!!
Hotel bem localizado, porém praticamente dentro de uma balada. Tem uma estrutura boa, é bonito, porém durante a estadia percebi uma série de pessoas que não eram hóspedes entrando e saindo do hotel, aparentemente drogadas. Essas pessoas iam para um canto do hotel e depois voltavam, como se estivessem comprando algo. Isso gerou-me insegurança de estar na recepção, pois era intenso o fluxo de pessoas estranhas ao hotel. Wi-Fi inexiste no hotel. Por isso, não recomendo o hotel.
José flávio, 3-night trip

4/10 Fair

The location is very convenient, next to the 5th avenue however it’s very noisy because there is a bar on the first floor and across the street. The mattress was very uncomfortable. Lastly, the staff at the front desk was not friendly nor helpful. I tried to extend my stay and they said they didn’t have anything available even when I’m Expedia it was shown 3 different options available so I had to change hotels.
LUCIA, 3-night trip

10/10 Exceptional

The property is a hidden gem in the area as the architecture and plants make it a garden haven. It is perfectly located close to the city center and the beach so there are multiple activities to choose from. The staff was extremely helpful and made the process simple for non-Spanish speaking travelers.
Tommy Young Ki, 3-night trip

2/10 Poor

Room was nothing like the pictures. We told the guy at the desk and he said it was the right room, but it did not match photos online. There was no air-condition in the bedroom and there were gaps between the walls and the ceiling where mosquitoes could come in. The place was old and could use a serious make over. Most importantly though, the mattresses were hard as a rock! And to top it off, no wifi in the room! Not great when you are a digital nomad and need wifi for work. I had to pay for extra data from my phone to be able to work. Oh, and the location seems great until you realize that the place is surrounded by bars playing obnoxiously loud music till 4am. Good luck sleeping!
James, 1-night trip

2/10 Poor

Noisy
This was a last minute booking so we didn't have many options. The hotel is connected to a bar that plays very loud music. If you're in a party mood it's fine but if not stay away!
Simon, 1-night trip

8/10 Very good

Gisele, 7-night trip

6/10 Good

No hacen limpieza diario, se les va el agua. El ruido de los antros de la 5a Av. no deja descansar. Instalaciones viejas sin mantenimiento.
Vicente Vigil, 3-night trip

2/10 Poor

The worst hotel I have ever stayed
Terrible reception service, when we arrived the very rude receptionist, despised, treated us as if we were homeless, bad customer service, insulted us, I would never recommend staying in that hotel, and less with the receptionist who attended us. A disappointment that you plan your vacation ahead of time and for several nights, and that they have such unqualified staff for customer service. If you want to be insulted and humiliated, the Maya del Mar hotel is the right place for you to go!
1-night trip

6/10 Good

Close to the beach and in the center of the action. A bit noisy with the neighbouring bars playing loud music. Door did not close without using the deadbolt which didn't give me a secure feeling. Overall, a little run down but interesting layout
Scott, 1-night trip

2/10 Poor

Run don’t walk! This is the worse hotel I have ever stayed in. Leaky ceiling, key does not work, hard bed. Toilet doesn’t flush. The list goes on and on. The only good thing about this property is the location. It’s right in the heart of all the restaurants , shops, and the beach. Hotel is noisy but we didn’t mind it. I would not recommend this hotel to anyone.
Stefany, 6-night trip