The Westin Cozumel

4.5 star property
Cozumel beachfront resort with spa, outdoor pool

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Photo gallery for The Westin Cozumel

On the beach, scuba diving, snorkelling
Premium bedding, in-room safe, desk, blackout curtains
Outdoor treatment area, sauna, steam room, body treatments, body wraps
Exterior detail
On the beach, scuba diving, snorkelling
The Westin Cozumel, a luxury family-friendly resort near Punta Langosta Pier, offers an unbeatable beachfront experience. Enjoy scuba diving and snorkeling or relax by the poolside bar while taking in breathtaking views of the ocean. The helpful staff has left a lasting impression on previous guests who appreciate the garden playground and two on-site restaurants serving local cuisine.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Non-smoking
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on-site
  • Private bathroom
The current price is £148
includes taxes & fees
28 Mar - 29 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

Classic Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Ceiling fan
Shower/bath combination
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Ceiling fan
Shower/bath combination
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
  • 105 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
  • 82 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
  • 122 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, Ocean View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking, Ocean View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Ceiling fan
Shower/bath combination
Private bathroom
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Carretera Costera Norte Km. 4.8, Cozumel, QROO

What's nearby

  • Cozumel Maritime Terminal - 6 min drive - 4.9 km
  • Benito Juarez Park - 6 min drive - 5.4 km
  • Punta Langosta Pier - 6 min drive - 5.6 km
  • San Miguel Church - 7 min drive - 5.6 km
  • Stingray Beach - 9 min drive - 7.8 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive

Restaurants

  • ‪Islands Beach Club - ‬6 min walk
  • ‪Marimex - ‬8 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬7 min walk
  • ‪Tequila Beach Club Cozumel - ‬15 min walk

About this property

The Westin Cozumel

At The Westin Cozumel, you'll have access to on-site scuba-diving and snorkelling. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Cuzamil, one of 2 restaurants, serves local and international cuisine and is open for dinner. Other highlights at this luxurious resort include 2 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say great things about the helpful staff and overall property condition.

All-inclusive

All-inclusive room rates at The Westin Cozumel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 152 units

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free children's club

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 15 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls and litter boxes available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground
  • Babysitting (surcharge)
  • Local/corner shop

What to do

  • On the beach
  • Scuba diving
  • Snorkelling

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 119
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hand-held shower heads
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 51
  • Transfer shower
  • Lever door handles
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 43-inch LED TV

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

Zazil has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Cuzamil – This restaurant specialises in local and international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting).
Las Gaviotas – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Snack – This poolside bar only serves light fare. Open daily.
El Cielo – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting).
On-site venue No. 5 – lobby lounge.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 4 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Westin Cozumel Resort
Westin Cozumel
The Westin Cozumel Resort
The Westin Cozumel Cozumel
The Westin Cozumel Resort Cozumel

Frequently asked questions

Does The Westin Cozumel offer free cancellation for a full refund?

Yes, The Westin Cozumel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Westin Cozumel?

Yes, there's an outdoor pool.

Are pets allowed at The Westin Cozumel?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 15 kg per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls and litter trays are available.

Is parking offered on site at The Westin Cozumel?

Yes, there's free self parking.

What are the check-in and check-out times at The Westin Cozumel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at The Westin Cozumel and nearby?

Have fun with on-site activities such as snorkelling and scuba-diving. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Westin Cozumel also has 2 bars and a 24-hour fitness centre, as well as a sauna and a garden.

Are there restaurants at or near The Westin Cozumel?

Yes, there are 2 on-site restaurants, featuring al fresco dining and local and international cuisine.

What's the area around The Westin Cozumel like?

The Westin Cozumel is in Zona Hotelera Norte. Popular attractions include Cozumel Maritime Terminal, which is 6 minutes away by car.

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The Westin Cozumel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Stay!!
This was a great day. I will definitely be back to revisit. Look forward to next year staying at this hotel.
Azraa, 4-night trip

10/10 Exceptional

Great Hotel!! Great staff!!
Heidi, 3-night trip

10/10 Exceptional

This was an excellent hotel!
Jose, 2-night trip

10/10 Exceptional

Nice hotel with amazing rooms and friendly service
Rooms are very, very nice, view from the rooms is excellent and staff is really friendly. Beds are AMAZING. There's an actual stretch of sandy beach and snorkelling in front of the hotel is very nice. There is a problem with smell in the lobby. It's not bad, but you can tell they're trying to fight it. We tried only the breakfast buffet which is OK, we didn't stay for dinner in the hotel, there are very good options right across the street.
Ignacio, 4-night trip

10/10 Exceptional

The Westin was an absolute dream vacation. The staff are wonderful and helpful. The food is amazing. The beach is gorgeous, while it is small it has the best snorkeling.
cara, 6-night trip

10/10 Exceptional

Great time quiet and relaxing
Bridget, 4-night trip

8/10 Very good

Beautiful and clean place!!
Veronica, 4-night trip

10/10 Exceptional

Great property!
Joseph, 8-night trip

10/10 Exceptional

We loved our stay!! They welcomed us with a beautiful cake to celebrate our anniversary. The staff was amazing (Virginia aka Vicki on the beach and Margarita at the restaurant were top notch). The all inclusive was definitely worth it and the food and drinks were amazing! We will be back!
Paige, 6-night trip

10/10 Exceptional

Nice stay at the Westin Cozumel for a week for my second visit to the island. The hotel staff are very friendly and the amenities are updated and clean. I love the two pools. The oceanfront dining area is very relaxing!
Xinyi, 7-night trip

10/10 Exceptional

Absolutely wonderful! For an all-inclusive – they had a fantastic, personal touch, and great dining options! Wonderful service from friendly staff, and plenty of amenities to fill your time!
Joshua Lane, 3-night trip

10/10 Exceptional

Great place to stay
Kevin, 7-night trip

8/10 Very good

Nice hotel, with its own private cove and beach with good snorkeling just off the beach. Nice pool too and the fine dining restaurant seemed good, though we only ate there once. The free breakfast option is a pretty good choice, with the restaurant for that right on the water. Nice rooms that all face the ocean. Would definitely stay here again.
David, 3-night trip

4/10 Fair

Rooms nice and clean. Only one Restaurant open at a time.
Scott D, 4-night trip

10/10 Exceptional

We loved the staff friendlyness and the beautiful beach.
ROSALBA, 7-night trip

10/10 Exceptional

Westin Cozumel we will be back!
We completely enjoyed our stay at the Westin Cozumel! The room was very comfortable and the view of the water from our 9th floor balcony was fabulous! The grounds and beach were lovely. We enjoyed both pools and there were plenty of lawnchairs. The service around the hotel was fantastic, everyone was happy helpful and accomodating! Shout out to Randy and Maria - such great staff! We plan to return soon.
Tammy, 10-night trip

10/10 Exceptional

We enjoyed our stay at the hotel. The hotel, restaurant, and beach area were well maintained, safe, and felt like a home away from home. While small in size compared to the other resorts, it won us over by the friendliness of the staff, convenience of activities, and dining experiences. Most enjoyable was their little beach/cove area that offered a relaxing soak in the warm waters and chance snorkel close to land. While at the beach Alex C. and his co-workers took great care of us! We added the all-inclusive option to our reservation and really enjoyed the benefits. Dining options included two sit down restaurants, pool snack bars, and room service.
Jeffery, 6-night trip

8/10 Very good

Not really a place for someone taking a solo trip unless they just want peace and quiet. More for like someone taking a honeymoon or a couples trip. Not really a place for a group of young friends wanting to party.Not enough activities or food options.
Brittany, 2-night trip

8/10 Very good

The staff was amazing and helpful. The room was large and comfortable. However the dinner options were limited for all inclusive we ended up eating dinner else where every night. The two Lobster houses across the street from hotel are amazing best meals we had. The pool and the beach area are great.
Kawri, 5-night trip

6/10 Good

The sewer smell ruined it for me. Really out of control in the facility.
Melissa, 3-night trip

10/10 Exceptional

The staff was great, especially Vicky! Rooms are nice. Areas were clean, food was good to great! Pool area needs a little masonry work but overall not bad!
Glenn, 6-night trip

10/10 Exceptional

We really loved our stay. The staff were very nice and always spoke when they saw you. The rooms and grounds were very clean.
Libbie, 7-night trip

10/10 Exceptional

Did not like that going into ocean is difficult. Big rocks little sand.
Ann Marie, 5-night trip

10/10 Exceptional

Amazing stay
Elizabeth Catherine, 7-night trip

10/10 Exceptional

Lovely staff and beautiful well kept property
John, 1-night trip