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Luciana Hotel & Beach Club

3.0 star property
Beachfront aparthotel with outdoor pool, near Quinta Avenida

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Luciana Hotel & Beach Club

Deluxe Room, Balcony, Ocean View | Balcony view
Family Suite, Connecting Rooms, Ocean View | Beach/ocean view
Outdoor pool, pool umbrellas, pool loungers
Standard Room, 2 Double Beds, Balcony | Beach/ocean view
Economy Suite, Connecting Rooms | Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Free breakfast
  • Pool
  • Non-smoking
  • Laundry facilities
Main amenities
  • 20 smoke-free apartments
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Hot tub
  • Beach bar
  • Room service
Feel at home
  • Fridge
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Deluxe Room, Balcony, Ocean View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2014
Blackout curtains
Pillow-top bed
  • 25 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Kitchenette, Poolside

Junior Suite, Kitchenette, Poolside | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Junior Suite, Kitchenette, Poolside

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
Flat-screen TV
Renovated in 2014
  • 25 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Suite, Connecting Rooms, Ocean View

Family Suite, Connecting Rooms, Ocean View | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Family Suite, Connecting Rooms, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2014
Pillow-top bed
  • 58 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Single Sofa Beds and 2 Double Beds

View all photos for Economy Suite, Connecting Rooms

Economy Suite, Connecting Rooms | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Economy Suite, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2014
Pillow-top bed
2 bedrooms
  • 58 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 8
  • 4 Double Beds and 2 Single Sofa Beds

View all photos for Room, 1 King Bed with Sofa bed, Hot Tub

Room, 1 King Bed with Sofa bed, Hot Tub | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Room, 1 King Bed with Sofa bed, Hot Tub

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2014
  • 29 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Economy Room

Economy Room | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Economy Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2014
Blackout curtains
Pillow-top bed
  • 21 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for Deluxe Room, Terrace, Partial Sea View

Deluxe Room, Terrace, Partial Sea View | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Deluxe Room, Terrace, Partial Sea View

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2014
Pillow-top bed
  • 25 sq m
  • Studio
  • 1 bathroom
  • Partial sea view
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Standard Room, 2 Double Beds, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2014
Pillow-top bed
  • 23 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Beach View

Deluxe Double Room, Beach View | Pillow-top beds, in-room safe, blackout curtains, free WiFi

Deluxe Double Room, Beach View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2014
Pillow-top bed
Blackout curtains
  • 25 sq m
  • Studio
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property grounds

Pelicano Inn Playa del Carmen - Beachfront Hotel

Airport transfer
Free WiFi
Restaurant
Air conditioning
7.8 out of 10, Good, (244)
The price is £125
includes taxes & fees
15 Feb - 16 Feb
Pelicano Inn Playa del Carmen - Beachfront Hotel
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Playa del Carmen Maritime Terminal - 7 min walk
  • Mamitas Beach - 9 min walk
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Tulum Intl. Airport (TQO) - 99 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.4 km

Restaurants

  • ‪The Roof Bar - ‬3 min walk
  • ‪Fah Restaurant Bar - ‬3 min walk
  • ‪Tropical Playa del Carmen - ‬3 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬2 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Luciana Hotel & Beach Club

At Luciana Hotel & Beach Club, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus you'll only be steps from Quinta Avenida. The outdoor pool provides a splash of fun, and guests can also take advantage of 1 hot tub. Offering a beachfront location, Restaurant Playa Maya serves international cuisine and is open for breakfast, lunch and dinner. A rooftop terrace and a bar/lounge are other highlights, and apartments offer pillowtop beds and flat-screen TVs. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Property size

    • 20 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • This property can only be accessed by the beach.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • On the beach
  • Beach umbrellas
  • Beach towels
  • Beach sunloungers

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas
  • A hot tub

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Restaurants on site

  • Restaurant Playa Maya

Food and drink

  • Fridge

Dining

  • Free English breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Couples dining
  • Room service available

Bedrooms

  • Bed sheets provided
  • Pillow-top mattress
  • Rollaway/extra beds: MXN 10.0 per night

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Hairdryer

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Rooftop terrace
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Smooth flooring in room
  • 4 steps to reach property
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Wedding services
  • Front desk (limited hours)

Location highlights

  • Near the sea
  • On the waterfront
  • In the city centre
  • In the entertainment district

Things to do

  • Parasailing nearby
  • Theme parks nearby
  • Snorkelling nearby
  • Windsurfing nearby
  • Boat tours nearby
  • Surfing/body boarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 rooms
  • 3 floors
  • 1 building
  • Built in 2002
  • Traditional architecture

Special features

Dining

Restaurant Playa Maya – This beachfront family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MXN 10.0 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Playa Maya Hotel Playa del Carmen
Playa Maya Hotel
Playa Maya Playa del Carmen
Playa Maya Riviera Maya/Playa Del Carmen Mexico
Playa Maya Del Carmen
Playa Maya Hotel Del Carmen

Frequently asked questions

Does Luciana Hotel & Beach Club offer free cancellation for a full refund?

Yes, Luciana Hotel & Beach Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Luciana Hotel & Beach Club?

Yes, there's an outdoor pool.

Are pets allowed at Luciana Hotel & Beach Club?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Luciana Hotel & Beach Club?

Sorry, there's no on-site parking at Luciana Hotel & Beach Club.

What are the check-in and check-out times at Luciana Hotel & Beach Club?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Luciana Hotel & Beach Club and nearby?

Have fun with nearby activities such as boat tours, snorkelling and body boarding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool.

Are there restaurants at or near Luciana Hotel & Beach Club?

Yes, Restaurant Playa Maya offers beachfront dining, international cuisine and ocean views.

What's the area around Luciana Hotel & Beach Club like?

Luciana Hotel & Beach Club is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Main Beach.

Luciana Hotel & Beach Club Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

My husband and I just spent 3 nights at Playa Maya. We got to the hotel a little late, but was greeted by Marvin (I believe he's night time security) who helped us to our room. The hotel doesn't have a street entrance so you must walk through the beach, which was fine, we're at the beach anyway! They provide fresh water for the rooms and ours was cleaned nicely everyday. We have nothing but good things to say about this property. Our favorite person was Marvin. He carried great conversations with my husband and I and suggested many fun things for us to check out. The breakfast was good and the hospitality was even better. We will be back!
Jennifer, 3-night romance trip
Verified Expedia guest review

6/10 Good

Run-down and overpriced
Entrance is difficult to find so call upon arrival. Website listing is inaccurate; the room was very run-down, uncomfortable and with bare bones amenities. The main light was burned out, the closet had no hangers, the safe was broken and unusable, no fridge, a coffee maker without coffee or cups and the only toiletry provided was shampoo through a soap dispenser. The hot water ran out after one minute and the bed was old and uncomfortable, as were the pillows. That being said, the staff was amazing!! and it's a great location. The a/c worked well...
Andrea, 3-night trip
Verified Hotels.com guest review

8/10 Very good

ANTHONY, 4-night trip
Verified Expedia guest review

6/10 Good

Small hotel which is good
Dinah Elizabeth, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Tanya, 7-night trip
Verified Expedia guest review

10/10 Exceptional

A returning customer, this hotel is beautiful and has the front entrance in front of the beach so it's very relaxing to see. I always recommend Playa Maya Hotel :)
Alfredo, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Enjoyed our stay. Little interior to public access
Venkata Srinivasarao Chekuri, 4-night trip
Verified Expedia guest review

8/10 Very good

matt, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The property needs a direct access from Calle 8 NTE and not to have your shoes wet by the ocean while accessing the hotel by the beach - the rest was fine and the management are excellent people and very hospitable
Jean Pierre, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Very dirty mold everywhere and broken items
Javier, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Not very well kept
Raymond, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nice staff, spacious room, ample hot water, good views of ocean. Rocky beach, seaweed discolored water, a bit run down, wifi a bit spotty.
Alfred, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Great day at the beach. Perfect proximity.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Below average hotel
Toilet was running; TV didn't work. The room was barely better than backpacker hostel. Really disappointing stay based on the 8.4 star rating which is clearly innacurrate
Paul, 2-night trip
Verified Hotels.com guest review

8/10 Very good

thierry, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Brian, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Liked it was right on the beach. No deadbolt or peephole on the door. Room was entered twice While we were in bed. Had stayed here several years ago, property has gone downhill.internet only worked half the time. Staff was nice, but new.
Albert, 8-night romance trip
Verified Expedia guest review

2/10 Poor

very rude
your man at the desk would not let me in with my service dog. Your ad on hotels.com said that service dogs were ok. He was tude to me and unkind. he did not care that I had no other place to stay. I asked for a refund and he said no. so you will either refund my money now or I will file a claim with spread word on the internet of your very difficult hotel!!! Michelle
michelle, 2-night trip
Verified Hotels.com guest review

6/10 Good

No Wifi for 3 consecutive days in the rooms, wifi was available at main restaurant though. Location is great. Right on the beach. People talk about walking across beach to get to hotel, its 30 feet off the street via beach. Rooms are very basic, not dirty but no extras at all. No blanket on bed beyond sheets for example. Breakfast is great, good omelette and coffee, friendly staff. Office staff are so - so, not looking to help. Location is perfect, on the beach, close to everything and central.
chris, 3-night romance trip
Verified Expedia guest review

4/10 Fair

MIHAELA, 1-night trip
Verified Expedia guest review

2/10 Poor

Nothing works like the jacuzzi, the pool was so dirty, I’d told the guy who’s cleaning to don’t clean my bedroom and he didn’t lessen and throw away my wife’s very expensive lotion.
German, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Coy, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Juan Manuel, 4-night trip
Verified Expedia guest review

6/10 Good

The property needs some major maintenance, we didn't get clean towels all week, staff were good, although, there was different staff every day. Great location
martin, 5-night romance trip
Verified Expedia guest review

6/10 Good

The biggest problem I have is that you actually have to drag all of your luggage through the sandy beach to get to hotel. Also lots of mold under wall AC unit. Only way in and out of room is through sliding glass door with very questionable lock. I didn’t feel comfortable leaving the room or sleeping at night. There are many choices on the beach here. I would recommend finding somewhere else.
Bobby, 1-night trip
Verified Expedia guest review