Villa Balú

Photo gallery for Villa Balú

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1 bedroom, in-room safe, iron/ironing board, free WiFi
1 bedroom, in-room safe, iron/ironing board, free WiFi
1 bedroom, in-room safe, iron/ironing board, free WiFi
1 bedroom, in-room safe, iron/ironing board, free WiFi

Overview of Villa Balú

Villa Balú

2.5 star property
Walking distance from Fort of San Felipe

6.8/10 Good

29 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Separate bedrooms
Map
Av 7 Centro, Entre la 14-16, Bacalar, QROO, 77930
Main amenities
  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Concierge services
  • Picnic area
  • Tour/ticket assistance
  • Bike hire
For families
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Bacalar Centro
  • Lake Bacalar - 2 min drive
  • Laguna Bacalar Ecological Park - 3 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
  • Corozal (CZH) - 55 min drive

About this property

Villa Balú

Enjoy your visit to Bacalar with a stay at Villa Balú. Guests looking to stay active can experience the nearby hiking/biking trails, and free perks include WiFi, self-parking and continental breakfast daily between 8:00 AM and 11:30 AM. Other features include a terrace and a garden.

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 13 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:30 AM
  • Private picnics

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Bike hire

Facilities

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Villa Balú Hotel Bacalar
Villa Balú Hotel
Villa Balú Bacalar
Villa Balú Hotel
Villa Balú Bacalar
Villa Balú Hotel Bacalar

Frequently asked questions

Overall score and ratings

6.8

Good

8.3/10

Cleanliness

8.0/10

Staff & service

8.3/10

Amenities

7.8/10

Property conditions & facilities

10/10 Exceptional

Great place to stay in Bacalar town.
A great place to stay. Good price and accessible to the town. DOes not have lagoon access but it certainly provides nice rooms, clean, comfortable, non pretentious. A lot lot better than any of the accommodations that I have tried in town, although unfortunately it is away from the water. Highly recommended.
Alfonso, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Must come back
Exelent location for the price
David, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Staff al momento de recibirnos sin protección ni cumplir protocolos, demasiado ruido en las habitaciones, se oye todo si van descansar no es el lugar, internet no funcionaba
Schiffino, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful in Bacalar
everything was excellent! the hotel was super cute and clean the people there were amazing did my trip to bacalar one of the best.
Carlos, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ken, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

I booked a 2 double bed bedroom and they gave me a single bed bedroom
1-night family trip
Verified Expedia guest review

2/10 Poor

Avoid - overpriced and much better options around
Poor value - room with no windows, paper thin walls to corridor and bathroom door is a joke. Terrible breakfast. Disengaged staff. Internet doesn't work in rooms, only in the lobby. Only positive is location. Definitely better options available in Bacalar - avoid!
NICHOLAS, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

me gustó la habitación, me parece un lugar excelente para descansar y aunque no hice uso de sus zonas comunes, me parece que son ideales para disfrutar de una lectura.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel muy cómodo y recomendable
Ruben, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

No buena experiencia
Hicimos una reserva que nos incluía desayuno continental y dos cenas gratis por lo que cuando pedimos nuestro desayuno nos dijeron que se habían cambiado por las cenas (sin bebidas) y no nos ofrecieron el servicio de desayuno! En la habitación nunca llegó la señal de WIFI. Por lo que refiere al hotel es adecuado para pasar una noche.
1-night romance trip
Verified Hotels.com guest review