The Westin Resort & Spa, Cancun, Cancun: Info, Photos, Reviews

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Beachfront hotel with spa, near Iberostar Cancun Golf Course

Choose dates to view prices

Dates

December 2024

January 2025

4 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Spa

24/7 front desk

Air conditioning

Main amenities (12)

On the beach
3 restaurants and bar/lounge
Full-service spa
4 outdoor pools
Outdoor tennis court
Fitness centre
Sauna
Steam room
Beach umbrellas
Beach sunloungers
Children's pool
Hot tub

Feel at home (6)

Children's pool
Playground on-site
Private bathroom
Separate bath and shower
Cable/satellite TV service
Garden

includes taxes & fees

9 Jan - 10 Jan 2025

Room options

All rooms

1 bed

2 beds

Showing 12 of 12 rooms

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony

Air conditioning

LED TV

Pillow-top bed

Private bathroom

Hairdryer

Separate bath and shower

Coffee/tea maker

116 sq m
Ocean view
Sleeps 2
1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony

Separate dining area

Air conditioning

Kitchen

Dining table

Dishwasher

LED TV

Pillow-top bed

324 sq m
Ocean view
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony

Separate dining area

Air conditioning

Kitchenette

Mini-fridge

Dining table

LED TV

Pillow-top bed

116 sq m
Ocean view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony

Air conditioning

LED TV

Pillow-top bed

Private bathroom

Hairdryer

Separate bath and shower

Coffee/tea maker

54 sq m
Ocean view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Balcony, Lagoon View

Highlights

Balcony

Air conditioning

LED TV

Pillow-top bed

Private bathroom

Hairdryer

Separate bath and shower

Coffee/tea maker

54 sq m
Lagoon view
Sleeps 2
1 King Bed

Junior Suite, 1 Bedroom, Lagoon View

Highlights

Air conditioning

LED TV

Pillow-top bed

Private bathroom

Hairdryer

Separate bath and shower

Coffee/tea maker

Free bottled water

57 sq m
Lagoon view
Sleeps 2
1 King Bed

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Air conditioning

LED TV

Pillow-top bed

Private bathroom

Hairdryer

Separate bath and shower

Coffee/tea maker

Free bottled water

42 sq m
Ocean view
Sleeps 4
2 Double Beds

Deluxe Room, 2 Double Beds, Balcony, Lagoon View

Highlights

Balcony

Air conditioning

LED TV

Pillow-top bed

Private bathroom

Hairdryer

Separate bath and shower

Coffee/tea maker

54 sq m
Lagoon view
Sleeps 4
2 Double Beds

Deluxe Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony

Air conditioning

LED TV

Pillow-top bed

Private bathroom

Hairdryer

Separate bath and shower

Coffee/tea maker

54 sq m
Ocean view
Sleeps 4
2 Double Beds

Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Air conditioning

LED TV

Pillow-top bed

Private bathroom

Hairdryer

Separate bath and shower

Coffee/tea maker

Free bottled water

42 sq m
Lagoon view
Sleeps 2
1 King Bed

Room, 2 Double Beds, Non Smoking, Lagoon View

Highlights

Air conditioning

LED TV

Pillow-top bed

Private bathroom

Hairdryer

Separate bath and shower

Coffee/tea maker

Free bottled water

42 sq m
Lagoon view
Sleeps 4
2 Double Beds

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning

LED TV

Pillow-top bed

Private bathroom

Hairdryer

Separate bath and shower

Coffee/tea maker

Free bottled water

42 sq m
Ocean view
Sleeps 2
1 King Bed

Similar properties

Pool

Spa

Free parking

Internet access

includes taxes & fees

6 Jan - 7 Jan 2025

About the area

Boulevard Kukulcan Km 20, Cancun, QROO, 77500

What's nearby

Iberostar Cancun Golf Course - 2 min drive
Delfines Beach - 3 min drive
El Rey Ruins - 5 min drive
Aquaworld - 6 min drive
La Isla Shopping Mall - 9 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

‪Arena Sports Bar - ‬1 min walk
‪Sun Palace - ‬7 min walk
‪La Hacienda Restaurant - ‬5 min drive
‪Soluna Bar - ‬5 min drive
‪Taco Arte Restaurant - ‬4 min drive

About this property

The Westin Resort & Spa, Cancun

At The Westin Resort & Spa, Cancun, you can spend time at the beach enjoying beach umbrellas, beach massages and sunloungers, plus you'll only be a five-minute drive from Iberostar Cancun Golf Course. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Sea & Stones Restaurant, one of 3 restaurants, serves dinner. A poolside bar, a fitness centre and an outdoor tennis court are other highlights. Fellow travellers love the helpful staff and beach location.

Languages

English, Spanish

At a glance

Hotel size

- 379 rooms
- Arranged over 6 floors

Arriving/Leaving

- Check-in start time: 4:00 PM; check-in end time: anytime
- Express check-in/out available
- Minimum check-in age – 18
- Check-out time is 10 AM
- Contactless check-out

Special check-in instructions

- Front desk staff will greet guests on arrival

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cots (infant beds)

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free on-site self-parking
- Wheelchair-accessible parking and van parking on site

Other information

- Designated smoking areas

Property amenities

Food and drink

3 restaurants
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli

Travelling with children

Children's pool
Playground

What to do

On the beach
Tennis
Fitness classes
Pilates classes
Yoga classes
Basketball
Volleyball
Shopping
Golfing nearby
Kayaking nearby
Scuba-diving nearby

Working away

11 meeting rooms
Computer station

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

ATM/banking
Garden
Terrace
Fitness centre
4 outdoor pools
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Steam room
Banquet hall

Accessibility

Wheelchair-accessible bathroom dressing table
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Raised toilet seat
Lowered plug sockets in bathroom
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Grab bar in shower
Transfer shower
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

LED television
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board

Sleep well

Pillow-top mattress
Bed sheets provided

Freshen up

Private bathroom
Separate bath and shower
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free bottled water

In-room safe
Access via exterior corridors

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Sea & Stones Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar.

Arena Sports Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Sabor Casual Kitchen – This restaurant only serves breakfast. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:

A tax is imposed by the city: MXN 76.00 per accommodation, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Guests can rest easy knowing that there's outdoor lighting on-site.

This property accepts credit cards and cash.

Cashless transactions are available.

Also known as

Cancun Westin Resort

Westin Cancun

Westin Resort Cancun

Cancun Westin

The Westin Resort Spa Cancun

Westin Hotel Cancun

Westin Resort & Spa Cancun Hotel Cancun

Westin Resort And Spa Cancun

Westin Resort

Frequently asked questions

Does The Westin Resort & Spa, Cancun offer free cancellation for a full refund?

Yes, The Westin Resort & Spa, Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Westin Resort & Spa, Cancun?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at The Westin Resort & Spa, Cancun?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Westin Resort & Spa, Cancun?

Yes, there's free self parking.

What are the check-in and check-out times at The Westin Resort & Spa, Cancun?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 10 AM. Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at The Westin Resort & Spa, Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (20-min drive) are both nearby.

What is there to do at The Westin Resort & Spa, Cancun and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. The Westin Resort & Spa, Cancun also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near The Westin Resort & Spa, Cancun?

Yes, there are 3 on-site restaurants.

What's the area around The Westin Resort & Spa, Cancun like?

The Westin Resort & Spa, Cancun is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes' walk from Nichupté Lagoon. The local area is walkable and popular for its beaches.

The Westin Resort & Spa, Cancun Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

17 Dec 2024

Amazing property, but a not so amazing service.

The property was amazing, with a really great ocean view and great pools. But the buildings were really old and not really clean. Firstly, the check in and check out times were really weird. The check in time was at 4 pm and check out at 10am. This makes it really hard for people staying for a single night to really take advantage for anything the resort has to offer, since most stuff is timed outside/very close to this time window. Also the service was not the greatest. Room service asked us to collect stuff directly from the deli when we asked for small stuff like coffee creamers. There were many small stuffs that room service could have done, but did not. Lastly, the food wasnt that good. It was overpriced, but didnt really feel like i got the value for my money. The quantity was great, but the protein felt dry and bland. The fries were soggy. Overall I'll give a 5 star for the location and property. But a three star for everything else.