Blvd. Kukulcan, Km. 19.5, Hotel Zone, Cancun, QROO, 77500
What's nearby
El Rey Ruins - 16 min walk - 1.4 km
Iberostar Cancun Golf Course - 17 min walk - 1.5 km
Delfines Beach - 20 min walk - 1.7 km
Ventura Park Cancun - 6 min drive - 6.1 km
Moon Palace Golf Club - 17 min drive - 16.7 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 14 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Arena Sports Bar - 10 min walk
Zai - 12 min walk
Sun Palace - 5 min walk
Km 19.5 - 11 min walk
Bogavante Restaurant - 2 min walk
About this property
Bsea Cancun Plaza Hotel
Placing you only a five-minute drive from Iberostar Cancun Golf Course, Bsea Cancun Plaza Hotel offers a private beach where you can enjoy beach umbrellas, beachside drinks and sunloungers. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps and reflexology. Offering ocean views, Casa del Mar serves breakfast, lunch and dinner. A poolside bar, a children's pool and a snack bar/deli are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
140 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 15
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Supervised childcare*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Beach bar
Poolside bar
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Supervised childcare (surcharge)
Local/corner shop
Outlet covers
What to do
On a private beach
Bike rentals nearby
Ecotours nearby
Golf lessons nearby
Sailing nearby
Scuba-diving nearby
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Bike hire
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1989
Safe-deposit box at front desk
Terrace
Fireplace in reception
Mosquito nets
2 outdoor pools
Spa services
Accessibility
Wheelchair-accessible
Handrails in stairwells
Wheelchair-width doorways
Upper floors accessible by stairs only
Room amenities
Be entertained
38-inch flat-screen TV
Cable TV channels
First-run films
Home comfort
Air conditioning
Minibar
Dressing gowns
Iron/ironing board (on request)
Sleep well
Blackout curtains
Alarm clock
Bed sheets provided
What to enjoy
In-room massage
Separate dining area
Separate living room
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free local calls
Food and drink
Champagne service
Mini fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including reflexology.
Dining
Casa del Mar – Overlooking the ocean and pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Casa del Mar – Overlooking the ocean and pool, this restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: MXN 2000 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Cleaning fee: MXN 36 per accommodation, per night
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 90 to 140 for adults and MXN 70 to 120 for children
Airport shuttle service is offered for an extra charge of MXN 600 per vehicle (one-way. Maximum occupancy 8)
Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Also known as
Bsea Cancún Plaza
Bsea Cancún Plaza Cancun
Bsea Cancún Plaza Hotel
Bsea Cancún Plaza Hotel Cancun
Cancun Plaza
Bsea Cancún Plaza Hotel
Bsea Cancun Plaza Hotel Hotel
Bsea Cancun Plaza Hotel Cancun
Bsea Cancun Plaza Hotel Hotel Cancun
Frequently asked questions
Does Bsea Cancun Plaza Hotel offer free cancellation for a full refund?
Yes, Bsea Cancun Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bsea Cancun Plaza Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Bsea Cancun Plaza Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Bsea Cancun Plaza Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Bsea Cancun Plaza Hotel?
Yes, an airport shuttle is available. The charge is MXN 600 per vehicle one-way.
What are the check-in and check-out times at Bsea Cancun Plaza Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Bsea Cancun Plaza Hotel?
No, this hotel doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.
What is there to do at Bsea Cancun Plaza Hotel and nearby?
Have fun with activities such as cycling, boat tours and scuba-diving, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a private beach and spa services.
Are there restaurants at or near Bsea Cancun Plaza Hotel?
Yes, Casa del Mar offers Mexican cuisine and ocean views.
What's the area around Bsea Cancun Plaza Hotel like?
Bsea Cancun Plaza Hotel is located on the Strip in Zona Hotelera, a short 17-minute walk from Iberostar Cancun Golf Course and 20 minutes' walk from Delfines Beach.
Bsea Cancun Plaza Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.4/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Dec 2024
Very friendly service and location
Marisela
Marisela, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Roxana
Roxana, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 Dec 2024
Ok stay, wouldn't stay again
Overall it was an ok stay, but we would not stay again. We arrived around 10pm. The guy at the gate was talking to us as if we were some crooks trying to enter the hotel. All the staff were very nice except that one guy. We had to go through him another night and his attitude was the same. The room was clean, but worn down. Our room showed kitchen sink in the picture, but we didn't have one. If you want your room cleaned or need extra towel, soap... you have to send the front desk a whatsapp message. I didn't have a problem with that, but I was told someone would bring the stuff in 15min. It took them almost an hr after me following up 3 times. The safe ran out of battery and took them a day to fix it. Glad it didn't happen on our checkout day. The restaurant is separate from the hotel they say. We went for breakfast the 1st morning and loved the breakfast, but we decided not to go again because they told us their wifi was down and we had to pay cash. I1st fell for it, then I noticed the Spanish speakers are paying card and none spanish speakers are paying cash. So as he was charging a card I went up and asked to get charged on the card. Right in front of me another guy disconects the wifi. The guy runs my card and of course it doesn't work and he says sorry no wifi cash only. So i said sorry no cash, I will wait until your wifi comes back. 20min later he comes back and says ok wifi is working. We decided not to eat there again just for that.
Verified traveller
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Gracias
Perfecto
Anabel
Anabel, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
12 Nov 2024
Good for a short stay
Our room was basic but clean and we had an amazing view of the sea and the beach from our room. There was a small shop in the hotel area but not that much else within walking distance although it's easy to get a bus or an Uber.
Joanne
Joanne, 1-night trip
Verified Hotels.com guest review
4/10 Fair
9 Nov 2024
Would not recommend this hotel.
The place was very dated. Tv was only usually with Netflix. No phone in room. Bed was comfortable but only had a sheet on it. AC was poor, room was hot. I was glad it was only a one-night stay. I think the description on Hotels.com was very misleading. Im handicapped and had stairs in and out of my room. It was difficult to get my mobility scooter out by myself.
Sandra
Sandra, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
27 Sept 2024
Nothing!!!! Staff unpleasant room was unpleasant would not recommend!!!!!
Stephanie
Stephanie, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Sept 2024
I have been going to Cancun hotel zone and Playa del Carmen since 1987. I have seen these areas grow over the years into vibrant flourishing vacation destinations. In the past I have stayed in all-inclusives and Airbnbs. I loved staying at the Bsea Cancun Plaza. The location of the hotel on a beautiful stretch of beach and the pool views was top notch. Every morning I watched the sun rise and the ocean glistened with the rays of the sun from my balcony. My room was big with a king sized bed and kitchenette area. It was very clean the walls looked like they had been recently painted. The property is a older old but well kept. Staff was always working on the grounds and make renovations to rooms. The food in the restaurant was good. Fernando the waiter was so sweet and very gracious. In fact all the staff was very nice and helpful. I would highly recommend staying here at this property. The bus stop was a few feet down making transportation easy and accessible. I would gladly stay at this hotel again and again. The beach was fabulous!!!
Lina
Lina, 8-night trip
Verified Expedia guest review
6/10 Good
11 Sept 2024
High time to upgrade the property.
Ami
Ami, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Sept 2024
Heraclio
Heraclio, 5-night trip
Verified Expedia guest review
6/10 Good
29 Aug 2024
The dining is very limited overlloking the beautiful ocean. The menu is very limited and service staff is not efficient nor pleasurable.. all Grumpy old men serving the tables.. the ocean view deserves better..more ambient.. pleasurable service staff and good menu..would make the experience much more pleasurable since only limited reataurants nearby..
gelmano
gelmano, 4-night romance trip
Verified Expedia guest review
8/10 Very good
19 Aug 2024
BSEA CANCUN PLAZA
The view from our room was incredible. Good size room. Very small bathroom. Good wifi in room with its own router. Bed was a bit hard. Did have opening doors and windows to the beach views just no balcony or patio. The cleanliness was a little off. From the surface looked good but dis have a gritty feel on the floor and made feet bottoms black. The tv in our room was very difficult to use plus very small for the space. The complex is all condos so no uniform amenities due to a lot being individually owned and rented out by the resort for them. Restaurant down by pool was amazing had great food and drinks. Did not try breakfast there. Amazing pool and beach front access. Nice secured facility which also was a little hassle getting in or out. The beach is nice but being able to swim is a bit sketchy due to the rocky bottom and also if you do walk up and down the beach towards the wayer in bare feet there is so many sea shells and broken sea shells that it is very rough on the feet. But absolutely beautiful. During our stay the turtles were coming in every night to lay eggs so in the morning you could see the tracks of them. Overall it was a decent stay for the cost.
Lee
Lee, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
16 Aug 2024
The ocean is exceptional blue beautiful water but the most you can do is get feet and knees wet swimming in this area could be dangerous a good 2 miles along the hotel is covered with in rocks waves are strong and easily can fall at the first attempt, so if you have in mind going swimming like we did, forget about it is almos imposible to do it besides the red flag is always standing on… very disappointing not being able to in the water, they don’t mention this at all cero kids friendly from my point of view… hotel has a nice size pool but dirty on the edges…beds are hard and so small didn’t enjoy sleeping at all there, and have to share balconies with next door neighbors…they said no smoking allowed in the premises but saw many people doing it…
Staff are very nice!!
El mar esta hermosa agua azul, pero si tienen pensado ir nadar ahi piense dos vences ahi es casi imposible nadar hay demasiadas rocas a lo largo de la playa nunca vi una persona nadando, siempre esta la bandera roja puesta y eso no dice en la descripción, en mi opinión no es playa segura para nadie menos para niños…
La alberca es de buen tamaño pero sucia en las orillas…
Camas estan muy duras y pequeñas fue muy incómodo dormir ahi, los balcones se comparten con el vecino de lado.
Esta prohibido fumar pero mucha gente lo hace
Los empleados son muy amables!
Jason
Jason, 8-night family trip
Verified Expedia guest review
4/10 Fair
13 Aug 2024
El hotel es viejo y ya necesita renovación, aunque tiene algo de mantenimiento hay partes muy deterioradas. La vista a la playa es hermosa, la piscina esta en buenas condiciones.
Carlos
Carlos, 2-night romance trip
Verified Expedia guest review
2/10 Poor
10 Aug 2024
All
Claudia
Claudia, 4-night trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2024
Livi
Livi, 4-night trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
The overlooking view is very nice
Antonie
Antonie, 2-night trip
Verified Orbitz guest review
8/10 Very good
3 Aug 2024
Richard Scott
Richard Scott, 6-night trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
Great hotel
Maria
Maria, 4-night family trip
Verified Expedia guest review
6/10 Good
30 Jul 2024
Veronica
Veronica, 1-night trip
Verified Expedia guest review
2/10 Poor
28 Jul 2024
Luza
Luza, 1-night trip
Verified Expedia guest review
6/10 Good
27 Jul 2024
Property sees real old.
Vanessa
Vanessa, 3-night family trip
Verified Expedia guest review
8/10 Very good
26 Jul 2024
We rented a double Suite (2 levels) with the stairs inside the room being too steep and narrow making it very difficult to go up or down, specially with luggage. The view to the ocean were really good!
Fernando
Fernando, 1-night trip
Verified Expedia guest review
8/10 Very good
20 Jul 2024
The rooms were what I expected it was old but it was good enough for me and my husband we enjoyed the deck and the pool was really nice and the restaurant and bar was great to have ! The only problem was that when the people beside us left there sliding door open all night it made a sound all night being sucking noise on the adjoining door! Other wise if you go knowing and expecting everything that was said on line you can enjoy the beach and the pool!
Rhonda
Rhonda, 5-night romance trip
Verified Expedia guest review
6/10 Good
16 Jul 2024
The pool was great, although they did close it early 9pm. They could do a better job cleaning up the large rocks on the beach as well as all the sea grass. The beach was dangerous and we did get cut up due to the large rocks. TVs don’t work, and the internet is unavailable in rooms and it’s very weak in the common areas.