The servers, bartenders, and bellboy were great. However, management and front desk lacks communication, and several amenities were not available. The infant water park was under construction, and although daycare was advertised as available for infants, it did not mention that a parent had to be with them. The nightclub was not open, the sushi restaurant operated as a snack bar, and we were never able to make a reservation at the seafood restaurant. I called the front desk to request towels and to have our room cleaned, but no one came. We had to go downstairs to ask for them in person. When we returned to our room, we only found towels on our bed.