Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
What's nearby
Iberostar Cancun Golf Course - 6 min walk - 0.5 km
El Rey Ruins - 6 min walk - 0.5 km
Delfines Beach - 9 min walk - 0.8 km
Maya Museum of Cancun - 4 min drive - 4.3 km
Aquaworld - 6 min drive - 6.0 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive
Restaurants
Zai - 2 min walk
Sun Palace - 16 min walk
Km 19.5 - 19 min walk
Bogavante Restaurant - 10 min walk
Vertigo Sport Bar - 3 min drive
About this property
GR Solaris Cancun & Spa - All Inclusive
At GR Solaris Cancun & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll be within a 10-minute walk of Iberostar Cancun Golf Course. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and reflexology. Cafe Solaris, one of 4 restaurants, offers garden views, and serves breakfast and dinner. Other highlights at this all-inclusive property include 3 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say great things about the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Kayaking
Land activities
Fitness facilities
Children's club
Lessons/classes/games
Aerobics
Cooking
Dancing
Water fitness
Yoga
Entertainment
On-site entertainment and activities
On-site live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
306 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
4 restaurants
3 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Children's menu
Lifeguard on-site
What to do
On the beach
Tennis
Beach yoga
Fitness classes
Pilates classes
Beach volleyball
Shopping
Pool table
Golfing nearby
Parasailing nearby
Snorkelling nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Garden
Terrace
Television in common areas
Health club
3 outdoor pools
Full-service spa
Outdoor tennis court
Vegan dining options
Vegetarian dining options
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Stocked minibar (select free items)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Dining
Cafe Solaris – Overlooking the pool and garden, this coffee shop serves breakfast and dinner. A children's menu is available.
Marco Polo – This fine-dining restaurant specialises in international cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.
Rosmarinus – Overlooking the ocean and pool, this restaurant specialises in international cuisine and only serves lunch. A children's menu is available. Open daily.
Zai – Overlooking the garden, this theme restaurant specialises in Asian cuisine and only serves dinner. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.
Also known as
GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property
Frequently asked questions
Does GR Solaris Cancun & Spa - All Inclusive offer free cancellation for a full refund?
Yes, GR Solaris Cancun & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at GR Solaris Cancun & Spa - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at GR Solaris Cancun & Spa - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at GR Solaris Cancun & Spa - All Inclusive?
Yes, there's free self and valet parking. Parking spaces may be limited.
What are the check-in and check-out times at GR Solaris Cancun & Spa - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at GR Solaris Cancun & Spa - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (20-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.
What is there to do at GR Solaris Cancun & Spa - All Inclusive and nearby?
Have fun with on-site activities such as volleyball and beach yoga, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. GR Solaris Cancun & Spa - All Inclusive also has 3 bars and a health club, as well as spa services and a garden.
Are there restaurants at or near GR Solaris Cancun & Spa - All Inclusive?
Yes, there are 4 on-site restaurants, featuring international cuisine and garden views.
Does GR Solaris Cancun & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around GR Solaris Cancun & Spa - All Inclusive like?
GR Solaris Cancun & Spa - All Inclusive is located on the waterfront in Zona Hotelera, a short 6-minute walk from Iberostar Cancun Golf Course and 9 minutes' walk from Delfines Beach. Travellers say that this property is in a good location.
GR Solaris Cancun & Spa - All Inclusive Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
2/10 Poor
26 Nov 2024
Tina
Tina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
Great resort for all
We ended up moving to the GR Solaris for the final 3 days of our trip because our last resort was a disaster. It was the right decision. Night and day. The GR Solaris was lovely, well appointed and in great shape. Would highly recommend this resort to anyone.
Jonathan
Jonathan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
GR Solaris
Great place to stay at a very low price.
Perfect place for budget friendly travel people. You get what you pay for. Food is definitely below average for Cancun and I stayed in Cancun over 20 times in the last 10 years
The beach as as good as other hotels
Make sure book beach front room only
Galeeb
Galeeb, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2024
Hugo
Hugo, 4-night trip
Verified Hotels.com guest review
8/10 Very good
31 Aug 2024
Marsela
Marsela, 4-night trip
Verified Expedia guest review
4/10 Fair
31 Aug 2024
Stay in the hoteleria side
Ramfis
Ramfis, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
The staff are friendly, helpful and approachable. We especially enjoy the variety of foods and the entertainment. Kids enjoyed basking in the pool and the beach, and doing crafts and games in their kids club. We also appreciate the cleanliness.
Amor
Amor, 7-night family trip
Verified Expedia guest review
2/10 Poor
31 Aug 2024
Was very difficult to get reservations for dining. Very noisy,coil sleep for noise. The food was horrible.
Anna Belle
Anna Belle, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
Its our first time at mexico and gr solaris didn't disappoint us at all. Entertainment crew Gracie, Nina/Gina and Israel was excellent! We will definitely be back!
May Ann Angeles
May Ann Angeles, 4-night romance trip
Verified Expedia guest review
6/10 Good
30 Aug 2024
The hotel has declined in different areas since the last time I stayed there.
I was VIP Expedia & got some perks, but I was not told that I was having access to the proxy hotel Royal Solaris. Big disappointment.
Patricia
Patricia, 4-night trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
We stayed 10 days in the hotel and we were delighted with all the team of people they were so profesional, humble, cared for everything we need it , the room was allwas every day cleaned every day. Our tv band our tv stop.working ans we called to.reseption ,just ans less that half in hoie we has a new tv ! So we loved this hotel and the food??? Delicious!
br
Gerald
Gerald, 8-night romance trip
Verified Expedia guest review
2/10 Poor
29 Aug 2024
-I have to say that the cleaners and wait staff and bar tenders are awesome besides that I will never return
-This is the second time I came hear but this time around absolutely horrible.
-Air conditioning not working properly and have called almost 10 times and told it is working properly until I had to speak with a supervisor on the sixth day which was told by the head of engineering that the AC wasn't working properly and they finally moved my room.
-Rude front desk and store clerk
-Lounge chairs covered in bird poop
Was told by another customer that they booked GR SOLARIS OTHER HOTEL but was told it was under construction and driven to another one
Construction going on next building over so he hear construction noise all day from 7a to 7p
Not enough umbrellas
Giving my underage young teens alcohol that do not drink and have the underage bracelets
Every problem there's an excuse and not a solution
Shawn
Shawn, 8-night family trip
Verified Orbitz guest review
4/10 Fair
28 Aug 2024
This is my second all inclusive i’ve been too and this one fell significantly below my expectations of a “5 star” hotel as advertised.
Dining - Options are VERY limited because everything gets booked up so fast and you have to be awake at 7am when the slots first open to reserve any of the 3 dinner restaurants. You have to do so on the GR solaris app that you don’t even know existed because no one tells you anything during check in.
Staff- Barely any of them spoke english and even asking a simple question like “which way to get to..” would take 20 mins to get answered and each person would say something answered. I understand that I am in another country but I should be able to ask these things at the front desk and get a quick response.
Room- The room we got was an ocean view with balcony and was nice but could use a bit of cleaning. The A/C and all electricity would randomly stop working in the middle of the night and wouldn’t be fixed until 7am for unknown reasons. You can imagine how uncomfortable this might be in August when the outside temp is 85 at night.
Overall, It was okay but I would not stay here again.
Ayesha
Ayesha, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
I highly recommend this place. Great people great staff great food.
Omar
Omar, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Good
Luis Fuentes
Luis Fuentes, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Perfect family resort
Emely
Emely, 5-night family trip
Verified Expedia guest review
2/10 Poor
26 Aug 2024
The first day was our last day. We prepaid for 3 nights. The first issue arose when we went to our room that night and the shower would not heat up. Then the A/C stopped working so we turned on the ceiling fan. Then toe pwer went out and the water was turned off. This was a nightmare. We had to find another resort and paid for the additional 2 nights we would be in Cancun. I am now trying to get a refund for this nightmare.
Rosalind
Rosalind, 3-night trip
Verified CheapTickets guest review
10/10 Exceptional
26 Aug 2024
we love coming to GR Solaris food is good staff is very nice the entertainment the pool was awesome and the evening shows were awesome ,
Pamela
Pamela, 6-night romance trip
Verified Expedia guest review
2/10 Poor
26 Aug 2024
Genevieve
Genevieve, 5-night trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2024
I had a great time!
Lymari
Lymari, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
The staff is very friendly, helpful and respectful. It is our second time and we have had the same wonderful experience as the first time.
JAVIER
JAVIER, 7-night trip
Verified Expedia guest review
4/10 Fair
24 Aug 2024
Workers were nice but overall property needs major work, rooms seem to be updated but restaurants and outdoor areas could use a renovation. Food was very lacking and you could only get in via reservations and they can be booked 2 days i advance which made it difficult for us to get in.
Fatima E
Fatima E, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2024
Clean and quiet place to stay with family. Dinning options are good. Food quality is good. Staff is cooperative.