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Kimpton Tres Rios All-Inclusive Resort

Beachfront apartment in Riviera Maya with balcony

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January 2025

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2 outdoor pools, pool umbrellas, pool loungers
6 restaurants, breakfast, lunch, dinner served; international cuisine
Free minibar, in-room safe, blackout curtains, iron/ironing board
Free minibar, in-room safe, blackout curtains, iron/ironing board
6 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Free breakfast
  • Pool
  • Non-smoking
  • Spa
Main amenities
  • 257 smoke-free apartments
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Free theme park shuttle
  • Fitness centre
  • Sauna
  • Steam room
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

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Showing 4 of 4 rooms

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2 outdoor pools, pool umbrellas, pool loungers

Junior Suite 1

  • Sleeps 0

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2 outdoor pools, pool umbrellas, pool loungers

Junior Suite 4

  • Sleeps 0

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2 outdoor pools, pool umbrellas, pool loungers

Junior Suite 3

  • Sleeps 0

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2 outdoor pools, pool umbrellas, pool loungers

Junior Suite 2

  • Sleeps 0

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Aerial view

Occidental at Xcaret Destination - All Inclusive

Pool
Free breakfast
Spa
Free parking
8.2 out of 10, Very good, (3956)
The price is £282
includes taxes & fees
12 Dec - 13 Dec
Occidental at Xcaret Destination - All Inclusive
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About the area

Map
Carretera Cancún-Tulum, Km. 54, Tres Ríos, Riviera Maya, Playa del Carmen, QROO, 77760

What's nearby

  • Tres Rios Ecopark - 1 min walk - 0.1 km
  • El Camaleón Mayakoba Golf Course - 10 min drive - 7.6 km
  • Gran Coyote Golf - 11 min drive - 10.3 km
  • Maroma Beach - 12 min drive - 7.3 km
  • Playa del Carmen Main Beach - 17 min drive - 15.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14.4 miles/23.2 km
  • Free theme park shuttle

Restaurants

  • ‪Black & White - ‬11 min drive
  • ‪Beach Bar - ‬12 min drive
  • ‪Jaal-Ha - ‬12 min drive
  • ‪Chaya - ‬13 min drive
  • ‪Coco Café - ‬11 min drive

About this property

Kimpton Tres Rios All-Inclusive Resort

This aparthotel features a free kids' club and puts you within a 15-minute drive of Maroma Beach and Cirque du Soleil Boutique at Vidanta Riviera Maya. Guests can visit the spa to be pampered with hot stone massages, facials or body treatments, and Casa Las Islas, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. The property features a fitness centre, a beach bar and a hot tub. Fellow travellers say great things about the helpful staff.

All-inclusive

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Miniature golf
Football
Volleyball

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Property amenities

Beach

  • Private beach
  • Beach cabanas (surcharge)
  • Beach towels
  • Beach sunloungers

Pool/Spa

  • 2 outdoor pools
  • Sunloungers
  • Umbrellas
  • A hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Reflexology
  • Body treatments
  • Hot stone massages
  • Facials
  • Manicures and pedicures
  • Aromatherapy

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • On-site parking includes off-street options
  • Free theme park shuttle

Family friendly

  • Free children's club
  • Children's pool
  • Babysitting (surcharge)

Restaurants on site

  • Casa Las Islas
  • Porto Bello
  • Kotori
  • Hacienda Grill
  • Il Forno

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily 7 AM–11 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 3 bars/lounges and 1 beach bar
  • Stocked minibar (free)
  • 24-hour room service

Bedrooms

  • Bed sheets provided
  • Double sofa bed

Bathrooms

  • 1 bathroom
  • Bath or shower
  • Towels provided
  • Dressing gowns
  • Hairdryer
  • Free toiletries

Entertainment

  • 42-inch flat-screen TV with satellite service
  • Pool or billiards table
  • DVD player
  • iPod docking station

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • 24-hour front desk
  • Banquet hall

Things to do

  • Fitness centre
  • Free theme park shuttle
  • Free bike hire on site
  • Yoga classes on site
  • Ecotours on site
  • Beach yoga on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Segway hire/tours on site
  • Mini golf on site
  • Beach volleyball on site
  • Snorkelling on site
  • Scuba diving nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 257 rooms
  • 4 floors
  • 5 buildings
  • Access via exterior cooridors
  • Connecting/adjoining rooms avaliable

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Ya Ax Che. Services include hot stone massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Casa Las Islas – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Porto Bello – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
Kotori – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open selected days.
Hacienda Grill – This poolside restaurant specialises in international cuisine and serves brunch, lunch and dinner. Open daily.
Il Forno – This poolside restaurant specialises in Italian cuisine and serves brunch and lunch. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Kakao beach area is included for Vacation Club Members only.

Also known as

Hacienda Tres Rios All Inclusive Playa del Carmen
Hacienda Tres s Nature Park I
Hacienda Tres Rios Playa del Carmen
Hacienda Tres Rios
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico
Kimpton Tres Rios Inclusive
Kimpton Tres Rios All-Inclusive Resort Aparthotel
Kimpton Tres Rios All-Inclusive Resort Playa del Carmen
Hacienda Tres Rios Resort Spa Nature Park – All Inclusive
Kimpton Hacienda Tres Ríos All Inclusive Resort Spa Nature Park

Frequently asked questions

Does Kimpton Tres Rios All-Inclusive Resort offer free cancellation for a full refund?
Yes, Kimpton Tres Rios All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at this aparthotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at this aparthotel?
Sorry, pets aren't allowed.
Is parking offered on site at this aparthotel?
Yes, there's free self parking. On-site parking includes off-street options.
What are the check-in and check-out times at this aparthotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Kimpton Tres Rios All-Inclusive Resort and nearby?
Have fun with on-site activities such as kayaking, snorkelling and volleyball. Additional recreation on-site includes ecotours, yoga and segway hire. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Kimpton Tres Rios All-Inclusive Resort also has 2 poolside bars, 3 bars and a private beach, as well as a sauna, a steam room and a garden.
Are there restaurants at or near this aparthotel?
Yes, there are 6 on-site restaurants, featuring international cuisine, garden views and poolside dining.
Does Kimpton Tres Rios All-Inclusive Resort have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around Kimpton Tres Rios All-Inclusive Resort like?
Kimpton Tres Rios All-Inclusive Resort is in Riviera Maya, a short 1-minute walk from Tres Rios Ecopark.

Kimpton Tres Rios All-Inclusive Resort Reviews

Reviews

7.8

Good

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Horacio, 7-night trip
Verified Expedia guest review

6/10 Good

It was nice hotel, breakfast variety was limited. Beach had a lot of seaweed.
Jenny, 5-night family trip
Verified Expedia guest review

8/10 Very good

We booked this hotel based on the amenities it listed. We have a lot of teens and wanted a hotel with lots of activities. After staying there, here is my take on the resort. Good & Bad.1.Food was really good. Try the Estilo Baja fish tacos. 2.There were parts under construction, but did not affect us. 3.There was no acutal sports bar/pool tables as advertised. Bar was part of the Lobby & closed at midnight, but looks like one is under way this Fall. 4.They had live music every night in the Lobby, but everything quiets down at 11pm. We were able to hang out in the Lobby to wee hours & nothing was said to us. That part was fun. 6.Adult pool was always empty. 7.The family pool had live music & activities until 4pm. 8.There is no pool exit on the side of the bar & restrooms. Had to exit on the opposite side & walk all the way around to get to the restrooms. 9.Towel rack is only on one side of the pool. Suggest there should be one on each side of the pool. 10.The area around the pool is very slippery, so do not run, walk cautiously. Saw one person fall flat on his back and hit his head. 11.The bikes must be reserved to ride to the Cenotes only. Its not to ride around the property. 12.I never saw the game room open. 13.Must see the Cenotes on the other side of the bridge at the beach. There is a board for jumping, but it is deep. 14.Felt the "things to do" was not as listed. 15. Lots of mosquitos due to the stand still pond outside the rooms. Overall, it was a beautiful experience.
Romilio, 7-night family trip
Verified Expedia guest review

8/10 Very good

Everything was good except for the air conditioning. It was hot and air conditioning weren’t working in some of our rooms.
Deanna, 4-night family trip
Verified Expedia guest review

6/10 Good

Eloy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is amazing there. The only thing I will say is don’t take the shopping tour you will get held hostage at a jewelry store for an hour. Also men must wear sleeve shirts tanks are not allowed in any of the restaurants. These are things we weren’t told nor posted anywhere when booking.
Amy, 4-night family trip
Verified Expedia guest review

4/10 Fair

Jeremy, 1-night trip
Verified Expedia guest review

8/10 Very good

Very spacious never had to wait for dining. Staff was exceptional
doreen, 7-night trip with friends
Verified Expedia guest review

8/10 Very good

It was good, but I think it needs more options for food, specially lunch and dinner. It is a quiet hotel , very family friendly. Overall, it was good .
rony, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Gabriel, 4-night trip
Verified Expedia guest review

8/10 Very good

The staff is great! The property is clean despite construction. It is very noisy when you want to sit by the pool and relax.
Marie, 5-night trip
Verified Expedia guest review

8/10 Very good

The staff was very accommodating the dining areas were flexible for a rather large group. The complex blended in with the surroundings very well.
Dean, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Senotes on site were amazing and activities were fun. Close to Playa Del Carmen for fun day trips. Staff was super friendly.
Debbie, 8-night family trip
Verified Expedia guest review

8/10 Very good

The flowing river is beautiful. The resort is in renovation mode which is good because it is starting to need repairs.
Doug, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property has a great layout, excellent beach area and lagoon.OMG the lagoon was by far the best part of our vacation.
Paul, 6-night family trip
Verified Expedia guest review

2/10 Poor

I will not return to this place worse food I ever have in México!!!
Bertolda, 6-night romance trip
Verified Expedia guest review

4/10 Fair

We were punished because we booked on Expedia!! Upon arrival, we were separated from our group while a manager of some sort told us that we did not have the same privileges that the others had. She offered us the opportunity to attend a 90 minute sales pitch to learn how we could buy into better access, which we declined. The entire place feels salesy and slimy from this point forward. The entire property is under construction so every time you turn down a hallway, there might be a fresh piece of drywall or construction dust in your way. The property is hardly relaxing because there’s giant bulldozers and pile drivers slamming into the rocks at every turn - right outside the bedroom windows, next to the pools. We walked out to one of the viewing points on the beach and we were chased back by a bulldozer dumping rocks just feet from where we were trying to take photos. Don’t even bother with a massage! All I heard was banging! All the restaurants are closed or in flux so you end up eating almost every meal in one bland, cavernous room. They claimed one of the perks of membership was lobster, but every time I saw someone try to order one, they said they were out. On top of this, the mosquitoes and coatis are rampant throughout the property making it hard to enjoy. Most of the staff outside the sales team was great - Kika always had a smile on her face! Juan helped us paint our own souvenirs and always brought them back better! Would not go back!
Nicole, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Christian, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel with wonderful facilities.
I had low expectations because of the low reviews but it was actually one of the best resorts I've stayed at! The grounds are incredible, they have multiple cenotes and a gorgeous river that is amazing to snorkel and kayak through. It's the kind of thing people would pay $70+ to do a snorkel tour through, but here it's free! The food was good, the drinks were yummy, and the property was clean and comfortable. There were a ton of activities at the pool and some entertainment at night. We were never bored.
Anjani, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

all pools closed up early, all service at pool areas closed up at 6pm. food was terrible. front desk did not follow through on reservation. booked king bed got 2 queens. was told it would get fixed & move to king next day but never did happen. very poor communication. all inclusive does not include everything listed on menu & the upcharge you for certain items. Room service food was by far the worst. Cound not eat it as it looked to be several days old & probably left over from buffet or mex rest. rooms were clean & staff encountered there were friendly.
bret, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Carlos Angel, 4-night trip
Verified Expedia guest review

6/10 Good

Veronica, 4-night trip
Verified Expedia guest review

8/10 Very good

There was construction going on while our stay. The beach you could not swim. But the service from the employees was great. There was little entertainment at night.
Anna, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Azita, 1-night trip
Verified Expedia guest review

6/10 Good

Jose, 4-night trip
Verified Expedia guest review

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