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Aloft Playa Del Carmen

4.0 star property
Pet-friendly hotel with 2 outdoor pools, connected to a shopping centre, near Playa del Carmen Main Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Playa Del Carmen

2 outdoor pools
2 outdoor pools
Front of property – evening/night
Hypo-allergenic bedding, down duvets, in-room safe
Poolside bar

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff, spacious rooms, property condition

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • Pet-friendly
  • Pool
  • Parking available
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • 3 meeting rooms
  • Meeting rooms
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Lift
The price is £75
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Breezy, Room, 1 King Bed, Balcony

Hypo-allergenic bedding, down duvets, in-room safe

Breezy, Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 38.90 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Breezy, Room, 2 Queen Beds, Balcony

View from room

Breezy, Room, 2 Queen Beds, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 41.12 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe

aloft, Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
  • 33.90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

aloft, Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
  • 33.90 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 67.80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

55-inch LED TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 79.20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 83.56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

55-inch LED TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 80.54 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Free parking
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9.2 out of 10, Wonderful, (1127)
The price is £92
includes taxes & fees
6 Dec - 7 Dec
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About the area

Map
Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536

What's nearby

  • Quinta Avenida - 4 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.5 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Mamitas Beach - 11 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 15 min walk - 1.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km

Restaurants

  • ‪Logia Café - ‬3 min walk
  • ‪Antoinette - ‬3 min walk
  • ‪Nicoletta - ‬3 min walk
  • ‪MiDogo Café - ‬3 min walk
  • ‪Kaxapa Factory - ‬3 min walk

About this property

Aloft Playa Del Carmen

When you stay at Aloft Playa Del Carmen, you'll be in a great location, within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other features include a poolside bar, a snack bar/deli and a terrace. Fellow travellers say great things about the pool and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 167 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 total, up to 18 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • On-site parking only available on request
  • Secured covered on-site self-parking (MXN 200 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Shared microwave
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Local/corner shop

What to do

  • Beach nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2022
  • Rooftop garden
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • No plastic coffee stirrers
  • Reception hall
  • Dock
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
  • Smooth flooring in room

Room amenities

Be entertained

  • MP3 docking station
  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Mini fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Nook – On-site restaurant.
W XYZ Bar – On-site bar. Open daily.
Splash RoofTop – On-site rooftop bar. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 1000 per stay
  • A damage deposit of MXN 10000 will be collected before check-in

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per stay
  • Pets are allowed for an extra charge of MXN 550 per pet, per day

Parking

  • Covered self-parking costs MXN 200 per day
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Aloft Playa Del Carmen offer free cancellation for a full refund?
Yes, Aloft Playa Del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aloft Playa Del Carmen?
Yes, there are 2 outdoor pools.
Are pets allowed at Aloft Playa Del Carmen?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of MXN 550 per pet, per day, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Aloft Playa Del Carmen?
Yes. Self-parking costs MXN 200 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Aloft Playa Del Carmen?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Aloft Playa Del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min walk) is nearby.
What is there to do at Aloft Playa Del Carmen and nearby?
Aloft Playa Del Carmen has 2 outdoor pools and 2 bars.
Are there restaurants at or near Aloft Playa Del Carmen?
Yes, there's an on-site restaurant, Nook.
What's the area around Aloft Playa Del Carmen like?
Aloft Playa Del Carmen is a short 8-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Quinta Avenida. Travellers give top marks for the hotel's prime location.

Aloft Playa Del Carmen Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location, great staff, great hotel overall! It’s our new favorite in Playa!
Melissa, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pedro C, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alma and Jesus were awesome. Friendly and efficient. Answered all my questions. Hotel is in a perfect location.
chern, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff here in particular have earned my loyalty plus some more. From Johanna at reception to the man who helped me with my bags (I didn't get his name, but it was 22 de sept, 2024 @ 4am) to Ángel, Alma, along with Leonardo and his security team. Marriott in general and especially Aloft PDC have earned a loyalty that I never thought I would have to a hotel chain. This hotel is full of absolutely incredible, kind and empathetic staff members. Los amoooo!
Erin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is my go-to hotel in PDC. The rooms are comfortable, quiet, beds are great and staff is wonderful and accommodating. Special thanks to Alma at reception for most recent stay, and to Angel and Jesus for my stay from a few weeks ago. Both went above and beyond for me.
Erin, 1-night trip
Verified Hotels.com guest review

6/10 Good

The pool at the roof top is amazing in the morning. The free parking helped a lot too be aware if you would need to pay for parking. Be careful with the room service and breakfast. You can just walk down stair to the supermarket to an amazing breakfast for 10 dollars while at he hotel is almost 40 dollars for 2 people. I was told breakfast was free and it was not. Also the dollar exchange is really low compared to other places
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nuevo, moderno, muy bien ubicado. Alberca en roof top excelente. Estacionamiento y wifi incluidos. Muy buen hotel
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

My husband and I stayed here for a friends wedding nearby and while check in wasn’t until 3 pm, Alma at the front desk allowed up to check in sooner due to time constraints. She was professional and kind. We would definitely recommend.
Melanie Michelle, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Comfortable Stay
It was great, however, the shower head had very low pressure, and it felt like it took forever to wash my hair and body. Other than that, the hotel is clean, and secure and the staff were very pleasant.
Diana, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Location based on dining and shopping was great. Staff was great. DISLIKE: The fitness room was unusable for us as there was no air conditioning. We asked and they said the air conditioner had been down 4 months. Really not acceptable for a Marriott property. The room size was very small with little closet or drawer space.
Robert, 6-night romance trip
Verified Expedia guest review

6/10 Good

The staff could have been better
Omar, 4-night trip
Verified Expedia guest review

8/10 Very good

n/a
Gary, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was good. Until the last two days. They are doing construction and the noise was extreme. We wanted to relax the last day before our flight back. All day it was noise and very hard to relax or sleep.
Kenia, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Raymond, 3-night trip
Verified Expedia guest review

8/10 Very good

Rooftop pool and close to shopping
Chaniqua, 1-night trip
Verified Expedia guest review

4/10 Fair

Nelisa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Bedroom and bathrooms are spacious, modern and very comfortable. Easy and safe parking. Conveniently located with a supermarket in the first floor a few restaurants and 5th avenue at a walking distance.
Jamil, 4-night family trip
Verified Expedia guest review

8/10 Very good

Carly-Anne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel close to everything! We loved the 4th floor views, they treated our dog so well, and having the Chedraui Selecto below was icing on the cake. The Aloft is our new favorite hotel in Playa!
Fernando, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel, went with my family
Alberto, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Amal was great with checking in/out.
Carla, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything about this hotel is perfect! We have stayed here multiple times and it never disappoints! The location is great, above the best grocery store I have been to as well as a few great restaurants that are open late. Hands down the best rooftop pool and bar in Playa! Only a few steps from 5th Ave and a short walk to Mamitas Beach. I bring the entire family including my pet! It is our favorite hotel in Playa
Dana, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

5th Avenue and beach were within walking distance.
Neal M, 4-night trip
Verified Expedia guest review

10/10 Exceptional

There is no shower caddy for your body wash etc. in the shower
Caira, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very nice, helpful staff...especially Alma. Loved everything except the construction in the hotel that started early in the morning.
Milton Lewis, 3-night romance trip
Verified Orbitz guest review