Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Langosta Beach - 7 min walk - 0.6 km
Tortuga Beach - 9 min walk - 0.8 km
Cancun Convention Center - 5 min drive - 4.1 km
Playa Tortugas - 7 min drive - 3.9 km
La Isla Shopping Mall - 7 min drive - 6.7 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 27 min drive
Tulum Intl. Airport (TQO) - 88.5 miles/142.4 km
Restaurants
Breakfast - 4 min walk
Venecia - 6 min walk
Las Olas - 7 min walk
RIU Caribe Pizzeria - 4 min walk
Swim-up Bar - 3 min walk
About this property
Hotel Riu Palace Peninsula - All Inclusive
At Hotel Riu Palace Peninsula - All Inclusive, you can spend time at the beach enjoying beach massages, volleyball and sunloungers, plus you'll be within a 10-minute walk of Langosta Beach. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Las Olas, one of 7 restaurants, serves breakfast and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say great things about the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Water fitness
Entertainment
On-site entertainment and activities
Languages
English, Spanish
At a glance
Hotel size
562 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Children
No cots (infant beds)
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
7 restaurants
5 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Playground
Babysitting (surcharge)
Local/corner shop
What to do
On the beach
Fitness classes
Beach volleyball
Kayaking
Windsurfing
Shopping
Pool table
Golf lessons nearby
Sailing nearby
Scuba-diving nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Beach sunloungers
Beach towels
Bike storage
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2012
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
Adjacent to a golf course
5 outdoor pools
Full-service spa
Hot tub
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
100% renewable energy
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Art Deco architecture
Accessibility
Closed-captioned TV
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Freshen up
Private bathroom
Jetted
Separate bath and shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Renova SPA has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Las Olas – This buffet restaurant serves breakfast and dinner.
Krystal – This theme restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Isla Mujeres – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Tamales – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Kabuki – This theme restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu
Frequently asked questions
Does Hotel Riu Palace Peninsula - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Peninsula - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Peninsula - All Inclusive?
Yes, there are 5 outdoor pools.
Are pets allowed at Hotel Riu Palace Peninsula - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Palace Peninsula - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Palace Peninsula - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11 PM. Check-out time is noon.
Is there an on-site casino at Hotel Riu Palace Peninsula - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (7-min drive) and Royal Yak Casino and Sports Book (8-min drive) are both nearby.
What is there to do at Hotel Riu Palace Peninsula - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, windsurfing and volleyball. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 5 outdoor swimming pools. Hotel Riu Palace Peninsula - All Inclusive also has 5 bars and a steam room, as well as spa services and a garden.
Are there restaurants at or near Hotel Riu Palace Peninsula - All Inclusive?
Yes, there are 7 on-site restaurants, featuring Fusion cuisine.
Does Hotel Riu Palace Peninsula - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Hotel Riu Palace Peninsula - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Peninsula - All Inclusive like?
Hotel Riu Palace Peninsula - All Inclusive is a short 7-minute walk from Langosta Beach and 9 minutes' walk from Tortuga Beach. Travellers love the property's prime location.
Hotel Riu Palace Peninsula - All Inclusive Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Dec 2024
Nicole
Nicole, 3-night trip
Verified Hotels.com guest review
6/10 Good
20 Dec 2024
Nice people, cheap food
The place is ok to stay for a couple of days, the best is the servicial people, food’s quality is poor or cheap rather said, beds are small and uncomfortable
Jairo H
Jairo H, 3-night family trip
Verified Hotels.com guest review
6/10 Good
25 Nov 2024
Watch your stuff!
We enjoyed some things and not ao much on other things. Bed was comfy and views were spectacular! Housekeeping was fabulous. Buffet was good but sometimes lukewarm. Steakhouse and Itaian restaurants ate very good. Beach is tiny and water rough. Party next door is loud
Met two people who while they were in the pool with us had their bag with two IPhonea stolen. Theu traced to a house in Cancun. Obviously staff. Hotel did nothing nor dis the police. Staff told us this happens often and to them too. Another girl we spoke with had her drink spiked and hotel just dumped her in her room. We saw them take her by wheelchair.
This hotel does not take care of their guests. I wont go back.
Verified traveller
7-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Edison Luiz
Edison Luiz, 7-night family trip
Verified Hotels.com guest review
4/10 Fair
27 Oct 2024
Try a different RIU unless you have a plan.
Cons
Crowded...you must love being shoulder to shoulder while eating or being entertained.
Room AC was fighting to work and the ceiling fan was a sqeeker and hummer.
Hallways are hot, humid, and smelly.
PROS
Food is not bad.
The mini bar in the room is RIU famous.
The service is great.
Lounge was great!
Overall disappointment.
John
John, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Nelson
Nelson, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
It was great. Enjoyed it.
Vedud
Vedud, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sept 2024
Second time staying here. Needed a total of 2 rooms, so check in process was a bit of a mess but they did their best to accomidate. We will come back
Janet
Janet, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Sept 2024
The hote RIU palace peninsula is absolutely amazing. The service is great and the staff is extra polite and helpful. The layout of the pool area into the beach area is very unique and classy! It’s linked to the RIU caribe which is right next to it and where there are daily parties hosted, and the RIU peninsula has live music every night. The food is amazing and is so fresh, definitely can taste the difference here from the states. It was such an amazing experience!! 10/10 would recommend
Alexander
Alexander, 7-night trip
Verified Expedia guest review
10/10 Exceptional
28 Sept 2024
I’ve stayed here twice this year. The staff can be a little mean but overall they are accommodating
Tiffany
Tiffany, 4-night trip
Verified Expedia guest review
10/10 Exceptional
28 Sept 2024
William Neto de
William Neto de, 4-night trip
Verified Expedia guest review
10/10 Exceptional
28 Sept 2024
Francisco
Francisco, 5-night trip
Verified Expedia guest review
10/10 Exceptional
28 Sept 2024
excellent service, food.help,attitude,and super clean, for me ten stars.
Sergio
Sergio, 4-night family trip
Verified Orbitz guest review
10/10 Exceptional
28 Sept 2024
Incredible service!!! Always going out of their way to ensure we had our needs met, questions answered- and EVERYONE was so kind and sweet and accommodating. We will definitely be returning
Chara
Chara, 7-night romance trip
Verified Expedia guest review
8/10 Very good
27 Sept 2024
Agron
Agron, 7-night trip
Verified Expedia guest review
8/10 Very good
27 Sept 2024
The Gift shop charges outrageous prices. When I asked the clerk why, the sales clerk stated that the Resort sets the prices. $23.00 US Dollars for small bottle of Bananas Boat After Sun is unbelievable! If not for this I would have rated the Resort a 5 star.
Teresa
Teresa, 4-night family trip
Verified Expedia guest review
6/10 Good
26 Sept 2024
When I arrived the receptionist tried to tell me the room I booked wasn’t available then tried to make it seem as if she was going to do me a favor by giving me the room i booked she then proceeded to charge me $35 early check in fee because they wouldn’t allow us to use the courtesy showers that I know they have as I’ve stood at Riu palaces plenty of times, my flight was cancelled due to the hurricane and they reeked do charge us an additional $600 for just one night or to displace us it took alot of me talking to them to be given a fair price it was very inconsiderate i am very grateful that the rest of the staff is still amazing and attentive
Emily
Emily, 4-night romance trip
Verified Expedia guest review
8/10 Very good
26 Sept 2024
Karima
Karima, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 Sept 2024
Melissa Marie
Melissa Marie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 Sept 2024
Great
Moises
Moises, 4-night family trip
Verified Expedia guest review
2/10 Poor
25 Sept 2024
Los vasos sucios, cucarachas, El aire acondicionado no funciona Bien.