6/10 Good
25 Nov 2024
Watch your stuff!
We enjoyed some things and not ao much on other things. Bed was comfy and views were spectacular! Housekeeping was fabulous. Buffet was good but sometimes lukewarm. Steakhouse and Itaian restaurants ate very good. Beach is tiny and water rough. Party next door is loud
Met two people who while they were in the pool with us had their bag with two IPhonea stolen. Theu traced to a house in Cancun. Obviously staff. Hotel did nothing nor dis the police. Staff told us this happens often and to them too. Another girl we spoke with had her drink spiked and hotel just dumped her in her room. We saw them take her by wheelchair.
This hotel does not take care of their guests. I wont go back.
Verified traveller
7-night trip
Verified Hotels.com guest review