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Hotel NYX Cancun All Inclusive

3.5 star property
Get your relaxation fix by lounging in sun-drenched cabanas on pristine beaches or rejuvenate with yoga classes overlooking turquoise waters.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, beach cabanas, sun-loungers
Superior Suite | Beach/ocean view
Front of property – evening/night
Massages on the beach

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Airport transfer
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Fitness centre
  • Beach umbrellas
  • Beach cabanas
  • Beach sunloungers
  • Beach towels
  • Hot tub
  • Pool bar
  • Room service
Feel at home
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
The price is £263
includes taxes & fees
3 Feb - 4 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite (Sunset)

Suite (Sunset) | Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (Sunset)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Private bathroom
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Private bathroom
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Room

Junior Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Private bathroom
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Forum Beach - 3 min drive
  • Cancun Convention Center - 3 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

At Hotel NYX Cancun All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages, plus you'll be within a 10-minute walk of La Isla Shopping Mall. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. Deck, one of 4 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this all-inclusive property include 2 bars/lounges, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff and beach location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 195 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
    • Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with lift service.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Local/corner shop

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball
  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Spa services
  • Hot tub
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Deck – This restaurant specialises in international cuisine and serves lunch and dinner.
Bellavista – This restaurant only serves breakfast. Open daily.
Chianti – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
Umami – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.

Fees & policies

Refundable deposits

  • Deposit: USD 150 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way. Maximum occupancy 4)

Renovations and closures

The property will be renovating from 1 April 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Hot tub

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Airport shuttle service for children up to age 12 costs USD 35 (one-way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hotel NYX Cancun All Inclusive offer free cancellation for a full refund?
Yes, Hotel NYX Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel NYX Cancun All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel NYX Cancun All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel NYX Cancun All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel NYX Cancun All Inclusive?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at Hotel NYX Cancun All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hotel NYX Cancun All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (13-min drive) and Dubai Palace Casino (16-min drive) are both nearby.
What is there to do at Hotel NYX Cancun All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes yoga. Relax in the hot tub or enjoy the use of other amenities, which include 2 outdoor pools and 2 bars. Hotel NYX Cancun All Inclusive also has a fitness centre and beach cabanas, as well as spa services.
Are there restaurants at or near Hotel NYX Cancun All Inclusive?
Yes, there are 4 on-site restaurants, featuring international cuisine.
What's the area around Hotel NYX Cancun All Inclusive like?
Hotel NYX Cancun All Inclusive is a short 8-minute walk from La Isla Shopping Mall and 3 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travellers say that this property is in a good location.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

No the worst, not the best
I wouldn’t stay here again, however it’s certainly not the worst. It was perfect for our one night layover in Cancun. They offered an airport transfer (for a fee) which is ultimately why we chose this resort. The dinner buffet was very small, but the restaurants on site looked really nice. Staff hospitality was lacking a bit, everyone was nice but not very informative or anything special.
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The perfect friends holiday
We loved our time at NYX! The rooms are small but spacious enough with all the things we needed, the balcony was lovely with a view of the sea. All of the staff are so friendly! We didn’t have a bad meal, the food was great and a good selection too. I’ve never been to an all inclusive with an al a carte restaurant available everyday. We loved spending time at The Deck restaurant. The drinks are fab too, they’ll make any cocktail you ask for. We also enjoyed the activities we took part in. There is a bus stop just outside the hotels and taxis are easy to get too. I honestly don’t have a bad thing to say!
Lauren, 6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nathaniel, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hotel NYX Cancún
We really enjoyed our stay… amazing view of the ocean, beach was steps away, food was delicious. We could’ve done without the attempted vacations stay sales pitch when we exited the breakfast restaurant. Overall, really liked this place and would stay here again.
Manuel, 4-night trip
Verified Hotels.com guest review

6/10 Good

Good location hotel
Hotel located good area. Room was spacious. Bath room door was stuck and couldn't open suddenly ,middle of night. Room light couldn't turn on suddenly. Restaurant umami was excellent. Restaurant Deck service and breakfast service was disappointed. There are limited food availabilities in mune for all inclusive.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great. Hotel staff very accomodating.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 4-night trip
Verified Hotels.com guest review

6/10 Good

Javiela, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

we were here for a seven day all-inclusive stay. The breakfast buffet and dinner buffet were awesome! Highly recommend superior suite with ocean view, it is beautiful.
Tiffany, 7-night trip
Verified Hotels.com guest review

8/10 Very good

James, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was extremely diligent and always around! Food was great, waiters and bartenders were very attentive and did a wonderful job !
Gerald, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Keziah, 7-night trip
Verified Expedia guest review

6/10 Good

building looks old / food is not that good
Alejandra, 5-night family trip
Verified Expedia guest review

8/10 Very good

Honesty is essential in these types of reviews. Peoples hard earned money(owners/guests) are heavily involved. So I will be as honest and forthcoming as possible. NYX is quite literally built like a fortress. She has too! Because of the tropical weather that is unpredictable..she is built to take a punch. I was impressed. Unfortunately, if you have poor walking issues..any movement is a challenge. Example..to go upstairs you need to go downstairs then upstairs again. If you have difficulties this may not be for your stay. The food was ranged from ok to pretty darn good. The service and hospitality were excellent. Presentation was lovely at every meal. Lovely staff. Very helpful and genuine smiles. Our room was neat and tidy. It actually stayed cool without any mechanical help. The location is on the strip. For a few pesos catch the bus and save some grief. They are fast and reliable 7 days a week. You are walking distance to the river walk. La Isla malls and aquarium. We had a terrific time to be honest. As mentioned, a more active lifestyle will have your knees thanking you. Lovely beach, roped off for safety. Overall, a fun time.
Ronnie, 5-night trip
Verified Expedia guest review

10/10 Exceptional

This is a beautiful property. The staff was wonderful and took great care of us from the moment we arrived. Make sure to visit Alberto and Raffael at the Magic Bar. Fantastic bartenders. Mateo in the Chianti restaurant was awesome. He even introduced us to the chef, Freddy who was equally personable and welcoming. There is a lot of attention to detail at this property. The lighted make up mirror in the bathroom was definitely appreciated. The beach is clean and beautiful. The pool staff had activities and trivia contests all day long. We even met a few new friends. We were offered a room upgrade for a small fee which we took advantage of and our balcony over looked the beach with stunning views of the water. We were offered a complimentary dinner at Tacos Villanos and it was delicious. The food as part of our all inclusive was Excellent. Which I did not expect. I will Say that there are several stone stair cases. I’m sure there were alternative routes but if stairs are a concern you should check with them. I will Be coming back. By far my favorite place in Cancun.
Carolyn, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wanna come back
Angelita, 4-night trip
Verified Expedia guest review

8/10 Very good

Emily Nicole, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it.
Elizabeth, 3-night trip with friends
Verified CheapTickets guest review

6/10 Good

The over all stay was nice, the staff were very friendly and attentive! The breakfast was really good, the lady who made the eggs, did a great job! The Italian and sushi restaurant had some tasty food but the buffet and lunch was only ok! The beach was lovely and was kept free from seaweed except for Sunday, which you are charged an extra $16 for environmental tax which the lady says cleans the beach! This extra charge was not mentioned on Hotels.com, it says all taxes are included! They bumped us up to a junior suit with a sea view, however they tried to charge us €50 to start and we refused! The room had no elevator as and was on the 4th floor. The room itself was very spacious, and the bed was very comfy, but it was Very out dated compared to the room we stayed in the last trip! The shower was also VERY dated! The AC was very noisy and they didnt change the bed sheets even though we had split something on them! The coffee machine was not great in the room and They also didn’t refill the coffee or give us clean cups every day. Two doors down there is an abandoned hotel that really is an eye sore on the beach.
4-night trip
Verified Hotels.com guest review

6/10 Good

Advertisement of lobster.
george, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff are very friendly. The Dining team are also very friendly and always smiling.
Josefina Arguel, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Sergio, 6-night trip
Verified Expedia guest review

8/10 Very good

We enjoy staying at the Nyx, 3rd time staying there but it also was the 3rd time with the elevator in our building didn’t work (it did work on the 1st day, then nothing for the remaining 7 days). The only other thing that we really find fault with is the music being played by the pool all day. It’s too loud. We don’t sit by the pool ever because of the noise, we enjoyed the beach&. The food has actually improved since our last visit in the beach restaurant & was really good, as always Chianti was a highlight for both service & food ( I can’t recall the ladies name who looked after us for both visits at Chianti this trip). Breakfast is a bit of an issue with line ups to get in especially during the storm. The staff did an amazing job during tropical storm. Helene. Ignacio & Daniel & Freddy stood out as well as the young man from Chianti who worked at the beach restaurant 1 night (name started with S I think). Would recommend Nyx but next time we might look at somewhere different to stay just because of the noise factor.
Stephen, 7-night trip
Verified Hotels.com guest review

2/10 Poor

I have never left a bad review before, but this "all inclusive" resort should be torn down. The only elevator in our building was broke down the entire time. Between all of the stairs to and from our room plus the stairs to the pool and even more to the beach in hot humid weather was a bit much. Our room that we paid for was a "superior suite"but in actuality was a half way average room with a sliding glass door to the accessible balcony with the lock tore out.The shower water smelled like diluted sewage, which made the room smell as well. The paint was chipping and peeling and there are cracks everywhere. The only positives are the waitstaff and view. The Chianti resturant was great as well. Thank you NYX for advertising 2 pools when you only have one and as for being all inclusive that really isnt true either. This was our wedding anniversary trip.....will definitely NEVER stay here again
Emily, 5-night romance trip
Verified Expedia guest review

General property information

Breakfast
Free
Parking
Free
Airport Transfer
Available
Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar