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Hotel NYX Cancun All Inclusive

3.5 star property
All-inclusive beachfront property with pool bar, near La Isla Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, beach cabanas, sun-loungers
Superior Suite | Beach/ocean view
Front of property – evening/night
Massages on the beach

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
  • Airport transfer
  • Free breakfast
  • Pool
  • Gym
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Fitness centre
  • Beach umbrellas
  • Beach cabanas
  • Beach sunloungers
  • Beach towels
  • Hot tub
  • Pool bar
  • Room service
Feel at home
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
The price is £206
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite (Sunset)

Suite (Sunset) | Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (Sunset)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Room

Junior Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 8 min walk - 0.7 km
  • Cancun Interactive Aquarium - 9 min walk - 0.8 km
  • Chac Mool Beach - 3 min drive - 2.1 km
  • Forum Beach - 3 min drive - 2.5 km
  • Cancun Convention Center - 3 min drive - 2.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

At Hotel NYX Cancun All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages, plus you'll be within a five-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. Deck, one of 4 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this all-inclusive property include 2 bars/lounges, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff and beach location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

At a glance

Hotel size

  • 195 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
  • Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with lift service.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Local/corner shop

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball
  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Spa services
  • Hot tub
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Deck – This restaurant specialises in international cuisine and serves lunch and dinner.
Bellavista – This restaurant only serves breakfast. Open daily.
Chianti – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
Umami – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.

Fees & policies

Refundable deposits

  • Deposit: USD 150 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way. Maximum occupancy 4)

Renovations and closures

The property will be renovating from 1 April 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Hot tub

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Airport shuttle service for children up to age 12 costs USD 35 (one-way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
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Frequently asked questions

Does Hotel NYX Cancun All Inclusive offer free cancellation for a full refund?
Yes, Hotel NYX Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel NYX Cancun All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel NYX Cancun All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel NYX Cancun All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel NYX Cancun All Inclusive?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at Hotel NYX Cancun All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hotel NYX Cancun All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (13-min drive) and Dubai Palace Casino (16-min drive) are both nearby.
What is there to do at Hotel NYX Cancun All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes yoga. Relax in the hot tub or enjoy the use of other amenities, which include 2 outdoor pools and 2 bars. Hotel NYX Cancun All Inclusive also has a fitness centre and beach cabanas, as well as spa services.
Are there restaurants at or near Hotel NYX Cancun All Inclusive?
Yes, there are 4 on-site restaurants, featuring international cuisine.
What's the area around Hotel NYX Cancun All Inclusive like?
Hotel NYX Cancun All Inclusive is a short 8-minute walk from La Isla Shopping Mall and 3 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travellers say that this property is in a good location.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Joshua, 4-night trip
Verified Hotels.com guest review

6/10 Good

Javiela, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

we were here for a seven day all-inclusive stay. The breakfast buffet and dinner buffet were awesome! Highly recommend superior suite with ocean view, it is beautiful.
Tiffany, 7-night trip
Verified Hotels.com guest review

8/10 Very good

James, 5-night family trip
Verified Hotels.com guest review

6/10 Good

The over all stay was nice, the staff were very friendly and attentive! The breakfast was really good, the lady who made the eggs, did a great job! The Italian and sushi restaurant had some tasty food but the buffet and lunch was only ok! The beach was lovely and was kept free from seaweed except for Sunday, which you are charged an extra $16 for environmental tax which the lady says cleans the beach! This extra charge was not mentioned on Hotels.com, it says all taxes are included! They bumped us up to a junior suit with a sea view, however they tried to charge us €50 to start and we refused! The room had no elevator as and was on the 4th floor. The room itself was very spacious, and the bed was very comfy, but it was Very out dated compared to the room we stayed in the last trip! The shower was also VERY dated! The AC was very noisy and they didnt change the bed sheets even though we had split something on them! The coffee machine was not great in the room and They also didn’t refill the coffee or give us clean cups every day. Two doors down there is an abandoned hotel that really is an eye sore on the beach.
4-night trip
Verified Hotels.com guest review

8/10 Very good

We enjoy staying at the Nyx, 3rd time staying there but it also was the 3rd time with the elevator in our building didn’t work (it did work on the 1st day, then nothing for the remaining 7 days). The only other thing that we really find fault with is the music being played by the pool all day. It’s too loud. We don’t sit by the pool ever because of the noise, we enjoyed the beach&. The food has actually improved since our last visit in the beach restaurant & was really good, as always Chianti was a highlight for both service & food ( I can’t recall the ladies name who looked after us for both visits at Chianti this trip). Breakfast is a bit of an issue with line ups to get in especially during the storm. The staff did an amazing job during tropical storm. Helene. Ignacio & Daniel & Freddy stood out as well as the young man from Chianti who worked at the beach restaurant 1 night (name started with S I think). Would recommend Nyx but next time we might look at somewhere different to stay just because of the noise factor.
Stephen, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great time on our stay here!
Ofelia, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kate, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pretty nice
Lovely hotel and the all inclusive is quite worth it since it includes food and drink throughout the whole day. It has direct beachfront access and outdoor pool. Part of the hotel is under construction right now (which I believe is for the hot tub since I didn’t find the 3 outdoor hot tubs in the hotel) the breakfast is decent, we like the food at the beach the most, very good fish and shrimp tacos and calamari. The dinners are hit or miss, they do different cuisine throughout the week. oriental night is not good, but other nights are decent. If you stay for 3 nights they also include dinner at their Italian restaurant with 3 courses, staying 5 nights includes dinner at their Japanese restaurant take either teppanyaki or sushi. Overall a pretty good deal!
5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

My first room was not good and they upgraded my room at no issue no problem and from there my experience was really good.
Jameesa, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Food is awful. Not worth eating even though all inclusive. Otherwise, hotel private beach is nice.
Arpan, 2-night romance trip
Verified Expedia guest review

6/10 Good

Overall I had a great stay here. Couple things to side note was the buffet and breakfast was not the greatest. The service team was great. They are renovating on the property so there was some noise but it didn’t ruin my stay. I would come back again if I wanted a low key smaller resort
Alexander, 8-night trip
Verified Expedia guest review

10/10 Exceptional

The entire staff was friendly and helpful. The food choices were top notch. We had a great time.
Lisa, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Davidson, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I stayed a few nights with my wife and it was a great hotel for the price. Food and drinks were wonderful, and the room was nice. Staff was very nice and helpful.
Julian Uzell, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great experience
Arturo Ernesto, 4-night trip
Verified Expedia guest review

10/10 Exceptional

amelia, 4-night trip
Verified Expedia guest review

8/10 Very good

We stayed there twice already and can’t wait to visit again. Food was great, the Deck restaurant dinner is great, there was a self serve items buffet style dinner and you can also order in. Staff were very pleasant, polite, very professional. For people staying less than 5 days all inclusive has some restrictions but you can still enjoy great perks of the “all inclusive”.
Geraldina De Morais, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Raquel, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Cynthia, 3-night trip
Verified Orbitz guest review

8/10 Very good

The food can be better . Breakfast was good .
Boribane, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

really nice place. It’s small and cozy. The only thing that bothered me was that the windows are NOT soundproof. If your room is on the lagoon side it’s very noisy during night from the road. Other than that the food was tasty, you have a lot of options all day and while you sit on the beach the waiters constantly bring you drinks and food you ordered. Get the all inclusive rate and mostly everything is included despite the price on the menu. Everything was great and everyone is very nice and friendly.
Alexandra, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

i liked the staff
Sylvia Munge, 4-night romance trip
Verified Expedia guest review

8/10 Very good

The property was easy to access and near several food places. The all inclusive features were great, alcoholic beverages, all you can eat food spots. The staff was extremely friendly and helpful when we had questions.
John Norman Garlan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gregory, 3-night trip
Verified Hotels.com guest review

General property information

Breakfast
Free
Parking
Free
Airport Transfer
Available
Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar