Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

4.0 star property
Beachfront property with free water park, near La Isla Shopping Mall

Choose dates to view prices

Photo gallery for Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Relax by the ocean with a clear view of the sandy shoreline from this pool area.
Welcome to our lobby, featuring a spacious area with a polished floor, comfortable seating and a reception desk.
Relax by the pool overlooking the ocean, surrounded by palm trees and lounge chairs.
Chapel with ocean views, featuring wooden pews and a polished floor, surrounded by floral arrangements.
Enjoy breathtaking ocean views from the comfort of your room's spacious balcony, featuring a table and chairs.
At Wyndham Alltra Cancun, unwind on the pristine white sand beach or enjoy a refreshing cocktail at the beach bar. With multiple dining options and ocean views, this all-inclusive resort offers something for everyone. Enjoy water park access, a spa with deep-tissue massages and body wraps, or get active with beach volleyball. Plus guests love the helpful staff who make family-friendly memories possible.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 10 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Beach cabanas

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Fridge
  • Cable/satellite TV service
The current price is £204
includes taxes & fees
3 Sept - 4 Sept

Room options

Available filters for rooms
Showing 22 of 22 rooms

Junior Suite Ocean View King

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Standard Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 36 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Master Suite Ocean View King

Highlights

Balcony
Air conditioning
Club Lounge
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Sun Club Master Suite Ocean Front King

Highlights

Balcony
Private indoor hot tub
Air conditioning
Club Lounge
Fridge
Free minibar items
Plasma TV
Pillow menu
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite Double

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View Double

Highlights

Balcony
Air conditioning
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean Front King

Highlights

Balcony
Air conditioning
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean Front Double

Highlights

Balcony
Air conditioning
Club Lounge
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Junior Suite Ocean View Double

Highlights

Balcony
Air conditioning
Club Lounge
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Junior Suite King Lagoonview

Highlights

Balcony
Air conditioning
Club Lounge
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
  • 36 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

King Room

Highlights

Air conditioning
Fridge
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Junior Suite Double Lagoonview

Highlights

Balcony
Air conditioning
Club Lounge
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
  • 36 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Family Junior Suite, King Bunk and Trundle Bed

Highlights

Balcony
Air conditioning
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Large Single Trundle Bed and 1 Large Single Bunk Bed

Deluxe Junior Suite Ocean View King

Highlights

Balcony
Air conditioning
Club Lounge
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite King Beachfront

Highlights

Balcony
Air conditioning
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite Double Beachfront

Highlights

Balcony
Air conditioning
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King Accessible

Highlights

Balcony
Air conditioning
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Junior Suite Double Accessible

Highlights

Balcony
Air conditioning
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King Beachfront Swim up

Highlights

Balcony
Air conditioning
Club Lounge
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Presidential Suite 1 King Bed

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Club Lounge
Fridge
Free minibar items
Plasma TV
Pillow menu
  • 126 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Master Suite King

Highlights

Balcony
Air conditioning
Club Lounge
Fridge
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 16 min walk - 1.4 km
  • Chac Mool Beach - 18 min walk - 1.5 km
  • Forum Beach - 3 min drive - 1.8 km
  • Cancun Convention Center - 5 min drive - 2.2 km
  • Gaviota Azul Beach - 5 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
  • Tulum Intl. Airport (TQO) - 154 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Snack Grand Park - ‬7 min walk
  • ‪El Mirador - ‬8 min walk
  • Lobby Bar
  • ‪Bubba Gump Shrimp Co. - ‬5 min walk
  • ‪Café Solé - ‬7 min walk

About this property

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

At Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, you can spend time at the beach enjoying cabanas, volleyball and beachside drinks, plus you'll only be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, hydrotherapy and reflexology. Serving Mexican cuisine, Casa de Rosa is one of 10 restaurants and 3 bars/lounges. Other highlights at this eco-friendly property include a nightclub, a free kid's club and a poolside bar. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

All-inclusive room rates at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Fitness facilities
Football

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 458 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)
    • Babysitting*
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • On-site parking includes off-street options

Transfers

    • Airport shuttle*

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • 10 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Baby bath

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Personal watercraft (motorised)
  • Evening entertainment
  • Shopping
  • Cooking classes
  • Ecotours nearby
  • Golfing nearby
  • Sailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Computer station
  • Conference space (5726 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Free water park
  • Designer shops on-site
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Sauna
  • Steam room
  • Water slide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel

ROOM

Room amenities

Be entertained

  • DVD player
  • 55-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Alarm clock
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Aura Spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Dining

Casa de Rosa – This restaurant specialises in Mexican cuisine.
Viaggio – This restaurant specialises in Italian cuisine. Open daily.
Ventanas – This buffet restaurant overlooks the ocean. Open daily.
Azul – This restaurant overlooks the ocean and specialises in Asian cuisine. Open daily.
At Sunset – On-site restaurant. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

HELP_OUTLINE

Frequently asked questions

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt offer free cancellation for a full refund?

Yes, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Sorry, pets aren't allowed.

Is parking offered on site at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are both nearby.

What is there to do at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Sunscape Cancun All-Inclusive Resort & Spa by Hyatt also has 3 bars, a nightclub and a water slide, as well as a sauna, a steam room and beach cabanas.

Are there restaurants at or near Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, there are 10 on-site restaurants, featuring Mexican cuisine and ocean views.

What's the area around Sunscape Cancun All-Inclusive Resort & Spa by Hyatt like?

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is a short 18-minute walk from La Isla Shopping Mall and 17 minutes' walk from Chac Mool Beach. Travellers give top marks for the property's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Family friendly
Children
Drinks
Recreation
Entertainment

What guests liked

  • The beach was beautiful, clean, and accessible with plenty of activities and amenities nearby. (381 reviews)
  • Dining options were excellent with great food quality and variety. (144 reviews)
  • The all-inclusive experience offered excellent food, drinks, and service, with many guests praising the variety of options and attentive staff. (104 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great food options, quick access to the beach
OSCAR, 3-night trip

10/10 Excellent

Great hotel to stay!
Joanna, 4-night trip

10/10 Excellent

Great for family vacation
Normary, 4-night trip

10/10 Excellent

Staff was extremely friendly! Great hotel!
Kristopher, 6-night trip

10/10 Excellent

Very clean property with lots of restaurant options
Tracy, 6-night trip

10/10 Excellent

We really enjoyed our stay! The place was very family friendly with a variety of options when it came to finding something to eat! We will def stay again!
Cynthia Arabel, 3-night trip

10/10 Excellent

Great place to stay. Family friendly and different options for food each day. Beach property also!
Crystal, 7-night trip

10/10 Excellent

Great variety of food options. Beds are very comfortable and ac works great!
Milena, 7-night trip

10/10 Excellent

Hotel was great for family!
Jessica, 4-night trip

10/10 Excellent

Very nice place
Dr michael, 4-night trip

10/10 Excellent

Best hotel we have been to in 20!years. Definitely going back!
Daniel, 5-night trip

10/10 Excellent

very nice resort! the entertainment was top tier, overall we would recommend this resort
Jerrymias, 3-night trip

8/10 Good

Very family friendly, never boring moment, great service all around
Sateya Y, 3-night trip

10/10 Excellent

Love this resort!
Natalie, 5-night trip

10/10 Excellent

Love this place! 2nd time we have stayed and it was even better than the first. Food was great, atmosphere great, staff was excellent!
Courtney, 4-night trip

10/10 Excellent

Enjoy our vacation here
YUEAI, 5-night trip

10/10 Excellent

We just got back from Cancun and wished we stayed longer ! Wonderful staff always polite and respectful loved the hotel and hospitality
Luz, 5-night trip

10/10 Excellent

Great resort, very family friendly and also staff is so pleasant and courteous.
Jocelyn, 4-night trip

10/10 Excellent

Staff are accommodating. The place is family friendly.
Alevi Pearl, 5-night trip

10/10 Excellent

I highly recommend this hotel because the people is amazing, the attention, the food, the amenities. Excellent!!
Ana Luisa, 4-night trip

10/10 Excellent

Good food. Staff super friendly. My kids had a lot of fun!
Adelaida Perez, 4-night trip

10/10 Excellent

Beautiful resort! The staff is so friendly and the food options are fantastic. My family and I had an amazing time. I highly recommend!
Misty Naoma, 5-night trip

10/10 Excellent

We had a great time - the staff was excellent, they provided lots of activities throughout the day, and the food was surprisingly good!
Katrina Christina, 5-night trip

10/10 Excellent

We enjoyed taking our kids to this resort! Lots of great food options and they were very entertained!
Brittany Chauvin, 4-night trip

10/10 Excellent

The place was beautiful! I love everything!
Celeste, 3-night trip