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Cancun Bay All Inclusive Hotel

3.5 star property
Unwind with sun-kissed beach massages and cool off in the swim-up bar. Get ready for endless fun under Cancun’s tropical sun.

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Photo gallery for Cancun Bay All Inclusive Hotel

On the beach, white sand, sun-loungers, beach umbrellas
Outdoor wedding area
Superior Room, Ocean View | Beach/ocean view
Terrace/patio
On the beach, white sand, sun-loungers, beach umbrellas
Escape to Cancun Bay All Inclusive Hotel, where an all-inclusive experience and family-friendly vibes await. Unwind with a hot stone massage at the spa or lounge by one of two outdoor pools. Enjoy breakfast, lunch, and dinner at any of 5 on-site restaurants offering international cuisine.

Reviews

7.6 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Hot tub
  • Pool bar
  • Swim-up bar

For families (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is £205
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | Minibar, in-room safe, individually decorated, blackout curtains

Superior Room, Ocean View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 30.99 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Master Suite 3 Bedrooms

Master Suite 3 Bedrooms | Minibar, in-room safe, individually decorated, blackout curtains

Master Suite 3 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
  • 95.93 sq m
  • Sleeps 8
  • 2 Double Beds and 2 King Beds

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Minibar, in-room safe, individually decorated, blackout curtains

Junior Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
2 bedrooms
  • 56.30 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, individually decorated, blackout curtains

Standard Room

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 30.99 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Junior Studio Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout curtains, iron/ironing board

Occidental Costa Cancún All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
7.8 out of 10, Good, (2373)
The price is £193
includes taxes & fees
31 Mar - 1 Apr
Occidental Costa Cancún All Inclusive
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About the area

Map
Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 3 min walk
  • Langosta Beach - 20 min walk
  • Plaza Las Americas - 4 min drive
  • Tortuga Beach - 8 min drive
  • La Isla Shopping Mall - 11 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Las Hijas de la Tostada - ‬4 min walk
  • ‪Carnitas Michoacán - ‬6 min walk
  • ‪Los Chachalacos - ‬10 min walk
  • ‪Restaurant Gaviota - ‬11 min walk
  • ‪Sirenas Raw Bar - ‬11 min walk

About this property

Cancun Bay All Inclusive Hotel

At Cancun Bay All Inclusive Hotel, you can spend time at the beach enjoying beach umbrellas, beach massages and volleyball, plus you'll be within a five-minute walk of Playa Tortugas. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, facials and aromatherapy. El Faisan, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this all-inclusive hotel include 2 bars/lounges, a poolside bar and a fitness centre. The helpful staff and beach location get great marks from fellow travellers.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Room service during certain hours (limited menu)
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 132 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: noon
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Local/corner shop
  • Lifeguard on-site

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Ping pong
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkelling nearby

Working away

  • Meeting rooms
  • Conference centre (1970 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 5 buildings/towers
  • Built in 1978
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Spa services
  • Hot tub
  • Massage/treatment rooms
  • Local artist showcase
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 74
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually decorated

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

El Faisan – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Vista Sushi Zen – This poolside theme restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open selected days.
La Piña – This poolside restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Trattoria – This poolside theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
BBQ Family Style – This poolside family restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.88 per accommodation, per night

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 55 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Cancun Bay Resort All Inclusive
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Cancun Bay All Inclusive
Cancun Bay Resort

Frequently asked questions

Does Cancun Bay All Inclusive Hotel offer free cancellation for a full refund?

Yes, Cancun Bay All Inclusive Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cancun Bay All Inclusive Hotel?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Cancun Bay All Inclusive Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Cancun Bay All Inclusive Hotel?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Cancun Bay All Inclusive Hotel?

Check-in start time: 3:00 PM; check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 55 (subject to availability).

Is there an on-site casino at Cancun Bay All Inclusive Hotel?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (5-min drive) and Dubai Palace Casino (6-min drive) are both nearby.

What is there to do at Cancun Bay All Inclusive Hotel and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes volleyball and yoga. Relax in the hot tub or enjoy the use of other amenities, which include 2 outdoor pools and 2 bars. Cancun Bay All Inclusive Hotel also has a fitness centre and spa services, as well as a garden.

Are there restaurants at or near Cancun Bay All Inclusive Hotel?

Yes, there are 5 on-site restaurants, featuring international cuisine, ocean views and poolside dining.

Does Cancun Bay All Inclusive Hotel have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Cancun Bay All Inclusive Hotel like?

Cancun Bay All Inclusive Hotel is located on the waterfront in Zona Hotelera, a short 10-minute walk from Teatro de Cancún and 3 minutes' walk from Playa Tortugas. Travellers give top marks for the hotel's prime location.

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Cancun Bay All Inclusive Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

amazing place… we enjoyed out stay!
Jayson Macabutas, 4-night trip

10/10 Exceptional

Friendly staff Quiet Good view
Mahrous, 7-night trip

10/10 Exceptional

Wery friendly, nice place, good food we enjoyed our stay
Samir, 4-night trip

10/10 Exceptional

Amazing Stay!
Marlon, 5-night trip

10/10 Exceptional

Everything was amazing, thanks
Victor Manuel Becerra, 4-night trip

10/10 Exceptional

We enjoyed this resort👍👍
Ivan Aleksandrovich, 6-night trip

10/10 Exceptional

Very nice stay.
Curtis, 5-night trip

10/10 Exceptional

The staffs are friendly and myself and my daughters feel safe in the environment
Mojisola Faith, 6-night trip

10/10 Exceptional

The staff was really nice. Hotel was clean and well maintained. Smaller more quiet resort perfect for people who don’t like larger crowds
MELANIE, 6-night trip

10/10 Exceptional

Foods not bad
Steve, 5-night trip

10/10 Exceptional

It was a nice small hotel by the beach. Had a great time there.
Richard Deleon, 4-night trip

10/10 Exceptional

Very clean and modern rooms and staff are very nice .Food is amazing I would definitely would love to stay here again
Andres, 4-night trip

8/10 Very good

Staff was very friendly
kalicharran, 5-night trip

10/10 Exceptional

The staff are excellent!!!! Alex and Alejandro go above and beyond to make you feel special. Everyone is so friendly here. The rooms are beautiful and clean. Will definitely be coming back and bringing my family. The only thing i would ask to change is having more Mexican food options, less international buffet
Alexandra, 6-night trip

8/10 Very good

I liked how strategic the location was.- safe and quite.
Kenisha, 5-night trip

10/10 Exceptional

Everything
George, 7-night trip

10/10 Exceptional

Great hotel great staff
Guido, 10-night trip

8/10 Very good

Great food! Excellent pool for little kids.
Alda T, 6-night trip

10/10 Exceptional

Staff are very warm, pleasant and approachable place is good but only dangerous while theirs a hurricane or rainy season as the hall ways and other rooms are flooded...needs to watch the steps...
Analaw, 7-night trip

6/10 Good

The experience was great but the hotel had a mildew smell the inside property itself was clean
Dave, 5-night trip

10/10 Exceptional

Staff was awesome, especially Ivan. Buffet food was pretty good, pleasantly surprised. Overall good vacation.
Glenn Matthew, 4-night trip

10/10 Exceptional

Everything is good , all the employees give excellent service
Hermelo, 5-night trip

8/10 Very good

Great people and excellent attention
Luis, 5-night trip

8/10 Very good

Nice hotel. Clean, friendly staff, and convenient.
Birnes Penix, 10-night trip

8/10 Very good

The staff, check in process and over stay was great but it would have been a 10/10 if there were better food options.
Peneco Denise, 3-night trip