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Krystal Grand Cancun All Inclusive

4.0 star property
Beachfront hotel with spa, near Gaviota Azul Beach

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Photo gallery for Krystal Grand Cancun All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Outdoor wedding area
Altitude Master Suite, Ocean front | Private spa tub
Altitude Corner Suite Ocean Front | Premium bedding, down duvets, pillow-top beds, in-room safe
Beach/ocean view
Located near La Isla Shopping Mall, Krystal Grand Cancun All Inclusive is a haven for sun-seekers. Soak up the sun on white sand beaches, unwind with aromatherapy at Krystal Spa, or enjoy a refreshing cocktail at one of the three poolside bars. With in-room WiFi and helpful staff nearby to assist with tour arrangements or concierge services.

Reviews

7.4 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Spa
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Sauna
  • Beach umbrellas
  • Beach cabanas
  • Beach sunloungers
  • Beach towels

For families (6)

  • Free cots/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The current price is £310
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Altitude Suite King, Ocean Front

Altitude Suite King, Ocean Front | Premium bedding, down duvets, pillow-top beds, in-room safe

Altitude Suite King, Ocean Front

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 51 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Corner Suite Ocean Front

Altitude Corner Suite Ocean Front | Premium bedding, down duvets, pillow-top beds, in-room safe

Altitude Corner Suite Ocean Front

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Down duvet
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Partial Ocean View

Family Room, Multiple Beds, Partial Ocean View | Premium bedding, down duvets, pillow-top beds, in-room safe

Family Room, Multiple Beds, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 88 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 44 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Corner Suite, Partial Ocean view

Premium bedding, down duvets, pillow-top beds, in-room safe

Altitude Corner Suite, Partial Ocean view

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Master Suite, Ocean front

Altitude Master Suite, Ocean front | Premium bedding, down duvets, pillow-top beds, in-room safe

Altitude Master Suite, Ocean front

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 98 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Partial Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 44 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Suite 2 double beds, Boulevard view

Altitude Suite 2 double beds, Boulevard view | Premium bedding, down duvets, pillow-top beds, in-room safe

Altitude Suite 2 double beds, Boulevard view

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Partial Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room, 1 King Bed, Sea View

Premium bedding, down duvets, pillow-top beds, in-room safe

Honeymoon Room, 1 King Bed, Sea View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 88 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Ocean View

Presidential Room, 1 King Bed, Ocean View | Premium bedding, down duvets, pillow-top beds, in-room safe

Presidential Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 132 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Suite King, Boulevard View

Altitude Suite King, Boulevard View | Premium bedding, down duvets, pillow-top beds, in-room safe

Altitude Suite King, Boulevard View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 51 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

Krystal Cancun All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
7.2 out of 10, Good, (1035)
Krystal Cancun All Inclusive
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About the area

Map
Blvd. Kukulcan km 8.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 1 min walk - 0.1 km
  • Cancun Convention Center - 6 min walk - 0.6 km
  • Forum Beach - 7 min walk - 0.7 km
  • Caracol Beach - 8 min walk - 0.7 km
  • Hotel Zone Beaches - 14 min drive - 5.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive
  • Tulum Intl. Airport (TQO) - 155 min drive

Restaurants

  • ‪Hooters - ‬6 min walk
  • ‪Mandala - ‬6 min walk
  • ‪The Moongate - ‬2 min walk
  • ‪Monkey Business - ‬5 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬7 min walk

About this property

Krystal Grand Cancun All Inclusive

At Krystal Grand Cancun All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas and volleyball, plus you'll only be steps from Gaviota Azul Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and reflexology. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights include a free kid's club, a beach bar and a sauna. Fellow travellers love the helpful staff and beach location.

All-inclusive

All-inclusive room rates at Krystal Grand Cancun All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese, Spanish
VISIBILITY

At a glance

Hotel size

    • 398 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 21
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Free supervised childcare
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Children's games
  • Toys

What to do

  • On the beach
  • Beach volleyball
  • Pool table
  • Snorkelling nearby

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 4 outdoor pools
  • Full-service spa
  • Sauna
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free extra futon
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Krystal Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Restaurante Ayami – On-site restaurant. Reservations are required.
Terraza el Mortero – On-site family restaurant. Reservations are required. Open daily.
The Grill – On-site family restaurant. Reservations are required. Open daily.
Risotto – On-site restaurant. Reservations are required. Open daily.
Red Fish – This seafood restaurant serves brunch and lunch. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.88 per accommodation, per night

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Access to the Infinite pool is available only for guests staying at the Altitude Tower

Frequently asked questions

Does Krystal Grand Cancun All Inclusive offer free cancellation for a full refund?

Yes, Krystal Grand Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Grand Cancun All Inclusive?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Krystal Grand Cancun All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Krystal Grand Cancun All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Krystal Grand Cancun All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Krystal Grand Cancun All Inclusive?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (12-min drive) and Dubai Palace Casino (13-min drive) are both nearby.

What is there to do at Krystal Grand Cancun All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Krystal Grand Cancun All Inclusive also has a sauna and beach cabanas, as well as a picnic area and a garden.

Are there restaurants at or near Krystal Grand Cancun All Inclusive?

Yes, there's an on-site restaurant, Restaurante Ayami.

Does Krystal Grand Cancun All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Krystal Grand Cancun All Inclusive like?

Krystal Grand Cancun All Inclusive is a short 1-minute walk from Gaviota Azul Beach and 6 minutes' walk from Cancun Convention Center. The local area is walkable and popular for its beaches.

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Krystal Grand Cancun All Inclusive Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful resort, many restaurant options.Just make sure you make reservations ahead, so you don't miss out. The beach location is superb.
Gildardo, 3-night trip

10/10 Exceptional

Great stay
It was a great time. Our concierge Janer was great! I will definitely be coming back
Ricky, 3-night trip

10/10 Exceptional

The food was good!
Ismael, 2-night trip

6/10 Good

Nice location, beaches, and pools. But the rooms smell very bad.
Faneau, 4-night trip

10/10 Exceptional

The properly was located right on the beautiful Caribbean water ,which was picture perfect for all your setting. It was truly picture perfect like the postcards.
Berhanu, 4-night trip

10/10 Exceptional

Me and my husband really enjoy our stay and the variety of activities and food. We love to eat and the food was very good. The staff was very helpful and friendly in anything we needed. The room was clean and a comfy bed what we loved most was the beach. Definitely we will stay here again.
Maria, 2-night trip

10/10 Exceptional

Everything was amazing the staff the food the pool by the beach ! I recommend this my main one to choose when I fly to Cancun 🌟
Maria, 6-night trip

10/10 Exceptional

Beautiful beach
Stephanie, 7-night trip

8/10 Very good

Friendly and nice stuff
Masis, 3-night trip

10/10 Exceptional

Beautiful hotel, the beach is awesome for stay all day, my little girl love the pool
olga, 6-night trip

6/10 Good

Great staff, very friendly, respectful and attentive , horrible elevator service. Activities were good, dining was ok, pool and beach beautiful and very clean.
Liz, 7-night trip

2/10 Poor

The food is terrible in all of the restaurants.
Mayra, 8-night trip

6/10 Good

Nice
Tyler Travis, 3-night trip

10/10 Exceptional

Everything was great we really enjoyed our visit, with great people and great food!! Activities for all the family.
Griselda, 3-night trip

10/10 Exceptional

I’ve been here multiple times and have yet to be disappointed. Great staff, great food, great times!
Rayan, 5-night trip

10/10 Exceptional

This is a wonderful place for a family vacation, all the workers are very helpful and great people. It is a beautiful location and one the best beaches in the area with slow and calm ocean. It’s also very close to any party location you would want and any food or convent store. I would recommend this hotel to anyone on vacation.
Avrey, 4-night trip

8/10 Very good

Krystal Grand was a great value and a great location. The restaurants were fantastic, particularly Ayami. I would highly recommend this all inclusive resort to anyone.
andrew, 9-night trip

8/10 Very good

Most of the staff was great, except for Lidia that refused us dining at the Grill Restaurant. Property is old but nice, room was big and clean. Food at the buffet was ok and many items were the same every day.
Zaid, 3-night trip

10/10 Exceptional

The hospitality, felt very welcomed.
Daisy Alejandra, 6-night trip

6/10 Good

View and room was exceptional!! Pools and beach fantastic with the exception of rude beach hotel staff and uncommunicated rules of beach use. All restaurants in the all/inclusive package had inedible food. Ruined our overall experience
DIANE, 4-night trip

4/10 Fair

The food was very good and the service around the pool area
Anthony, 6-night trip

4/10 Fair

Food gets recycle bar closes at night
shahzaib, 4-night trip

10/10 Exceptional

From the very beginning I was greeted with warm welcome from staff and made our whole stay wonderful any questions we had was answered and gave us tip on navigating downtown I would highly recommend if you want a nice calming experience with great drinks and great staff to make the stay more pleasant
Benito, 7-night trip

10/10 Exceptional

Excellent and professional
RICARDO, 5-night trip

4/10 Fair

The beach is awesome and the service at the beach with Roberto and Candy was outstanding but the hotel itself needs a lot of improvement. AC was down the last day and we couldn’t sleep with the heat. The food tasteless and they use the cheapest options possible, the drinks are poor too.
Griscel, 6-night trip