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Hotel NYX Cancun - Near La Isla Shopping Mall

3.5 star property
Find your perfect blend of relaxation and fun near La Isla Shopping Mall - from sun-kissed beaches to rejuvenating spa treatments.

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Photo gallery for Hotel NYX Cancun - Near La Isla Shopping Mall

Outdoor pool, pool umbrellas, pool loungers
Front of property – evening/night
On the beach, white sand, beach cabanas, sun-loungers
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Superior Suite | Beach/ocean view
At Hotel NYX Cancun, enjoy the warmth of a beachside retreat with a free breakfast buffet, poolside bar and grocery store. Relax in the steam room or indulge in spa treatments like massages and manicures; then unwind on the white sand beach or by one of two outdoor pools. Previous guests rave about helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Spa
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Outdoor pool
  • Fitness centre
  • Steam room
  • Beach umbrellas
  • Beach cabanas
  • Beach sunloungers
  • Beach towels
  • Pool bar
  • Room service

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
The current price is £242
includes taxes & fees
6 Mar - 7 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
  • 25.0 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 37 sq m
  • Lagoon view
  • Sleeps 3

View all photos for Suite (Sunset)

Suite (Sunset) | Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (Sunset)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Hotel NYX Cancun All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.6 out of 10, Excellent, (1175)
Hotel NYX Cancun All Inclusive
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About the area

Map
Blvd Kukulcan Km 11.5 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 8 min walk - 0.7 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Marlin Beach - 18 min walk - 1.6 km
  • Cancun Convention Center - 3 min drive - 2.7 km
  • Gaviota Azul Beach - 6 min drive - 3.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Duna Pool Bar - ‬11 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun - Near La Isla Shopping Mall

At Hotel NYX Cancun - Near La Isla Shopping Mall, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages, plus you'll only be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Guests in the mood for pampering can indulge in deep-tissue massages, facials and body scrubs, and the outdoor pool provides fun for everyone. Deck, one of 4 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a fitness centre. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 196 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Guests booked in All-Inclusive rate plans for stays of 1 or 2 nights have access to dining at Deck restaurant. For minimum 3-night stays in All-Inclusive rate plans, guests have access to dining at Chianti restaurant once every 3 nights. For minimum 5-night stays in All-Inclusive rates, guests have access to dining at Umami restaurant once every 5 nights. Dining at Deck restaurant is always available to guests booked in All-Inclusive rates.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Local/corner shop

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Ping pong

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 8 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Steam room
  • Reception hall
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Tile flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

Deck – This beachfront restaurant specialises in international cuisine and serves lunch and dinner.
Bellavista – This restaurant only serves breakfast. Open daily.
Chianti – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Umami – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.

Fees & policies

Refundable deposits

  • Deposit: MXN 3000 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.2 per accommodation, per night

Renovations and closures

The property will be renovating from 1 April 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Hot tub

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cancun Hotel NYX
Hotel NYX Cancun
Hotel NYX Cancun Hotel
NYX Cancun Hotel
NYX Hotel
Hotel NYX
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Avalon Resort Cancun
Cancun Avalon Grand Hotel
NYX Cancun

Frequently asked questions

Does Hotel NYX Cancun - Near La Isla Shopping Mall offer free cancellation for a full refund?

Yes, Hotel NYX Cancun - Near La Isla Shopping Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel NYX Cancun - Near La Isla Shopping Mall?

Yes, there's an outdoor pool.

Are pets allowed at Hotel NYX Cancun - Near La Isla Shopping Mall?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel NYX Cancun - Near La Isla Shopping Mall?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel NYX Cancun - Near La Isla Shopping Mall?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Hotel NYX Cancun - Near La Isla Shopping Mall?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are both nearby.

What is there to do at Hotel NYX Cancun - Near La Isla Shopping Mall and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a steam room. Hotel NYX Cancun - Near La Isla Shopping Mall also has beach cabanas and spa services.

Are there restaurants at or near Hotel NYX Cancun - Near La Isla Shopping Mall?

Yes, there are 4 on-site restaurants, featuring beachfront dining, international cuisine and ocean views.

What's the area around Hotel NYX Cancun - Near La Isla Shopping Mall like?

Hotel NYX Cancun - Near La Isla Shopping Mall is a short 8-minute walk from La Isla Shopping Mall and 19 minutes' walk from Hotel Zone Beaches.

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Hotel NYX Cancun - Near La Isla Shopping Mall Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Good hotel for the price
The hotel was very nice, we got an upgrade, we also got a nice champagne for our anniversary. Live salsa music was entertaining, pool had entertainment.
Vinod, 3-night trip

8/10 Very good

Great food great pool
dwight, 2-night trip

10/10 Exceptional

Amazing services and cleanliness!
Katherine, 9-night trip

10/10 Exceptional

Great hotel
I had a great experience staying in this hotel. From the sunrise, the staff started cleaning the beach, sanitizing the chairs and cleaning the pool. Also, the breakfast was great with a lot of choices. The restaurant food was also great. The staff were nice and kind (could be better, I will give them a 4star). Just a heads up, If you forget tipping they will not be kind😁.
Vahid, 3-night trip

8/10 Very good

Clean, good service. Received an upgrade for no apparent reason except we stayed off season so not crowded. I would recommend.
Dianne, 2-night trip

10/10 Exceptional

Awesome experience with the hotel staff and management. Room was tidy and clean with room service every morning.
Rahimah, 4-night trip

10/10 Exceptional

Gorgeous beach great staff. Very clean comfortable rooms.
Michael, 1-night trip

6/10 Good

The hotel was average. The initial check in guy was terrible sent us to a room with no air conditioning and hot water took at least 30 minutes of running before it got hot. A second check in person doing what we saw her the next morning help us with a great functioning room
Rafael, 5-night trip

10/10 Exceptional

The hotel is right where the restaurants and shopping mall is located. Staff is very friendly and felt very safe!
Elizabeth, 4-night trip

8/10 Very good

Our stay was very nice! Only thing is that AC cannot be adjusted (and it was very cold in the room!) however, that would be great for summer stays. They did not provide slippers (much needed with the cold floor) and they also did not have conditioner not even when requested. Parking was free and felt safe. The room with beach view was amazing!
Sofia, 8-night trip

8/10 Very good

Great Stay
vanessa, 3-night trip

6/10 Good

They have limited dining
Ramon, 1-night trip

10/10 Exceptional

The staff was incredible
Mary, 1-night trip

10/10 Exceptional

Great place to relax and enjoy the beach
Rene, 4-night trip

6/10 Good

Constant loud music around pool that penetrated our room
Gregory, 2-night trip

4/10 Fair

Avoid this hotel because is very old and the room are very uncomfortable. Bathroom stinky.
andrea, 1-night trip

10/10 Exceptional

The staff were very friendly and helpful. We really enjoyed our stay.
Steve, 12-night trip

10/10 Exceptional

Great buffet breakfast. Style of hotel is charming.
barbara, 8-night trip

8/10 Very good

The views of the beach and ocean are gorgeous! We were very happy with the service/staff and the amenities at the facility. The music at night was fairly loud, especially for rooms near the pool. It would usually quiet down around 9:30-10pm. There was also some construction going on over a few days in the lobby that removed bar/pool table, but otherwise the overall experience was great!!
Brooke, 3-night trip

10/10 Exceptional

So relaxing, the best place to stay.....definitely I'll comeback soon.thanks team😍
Melat, 4-night trip

2/10 Poor

Terrible experience here. Rude staff and very low quality rooms. Would not come back again.
Artin, 7-night trip

6/10 Good

It was a beautiful property but the pool is so small and I could not enjoy as they were always throwing volleyballs around. Breakfast isn’t til 7 which meant I went without on flight day! Zero sympathy for someone who just had surgery…would not expedite my check in by even a second. Would not let me take breakfast to my room. Lady at check in had an attitude
Helen, 2-night trip

10/10 Exceptional

Intimate yet super fun hotel. Staff was unbelievably helpful in every way.
Elizabeth, 3-night trip

8/10 Very good

Small but big enough
Raul E., 5-night trip

10/10 Exceptional

Everything was great except for the weeds on the beach.
Elizabeth, 14-night trip

General property information

Breakfast
Free
Parking
Free
Airport Transfer
Available
Reasons to Book
Onsite Restaurant & Bar