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Grand Park Royal Cancun - All Inclusive
All-inclusive beachfront property with spa, near Cancun Convention Center
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Grand Park Royal Cancun - All Inclusive
Overview of Grand Park Royal Cancun - All Inclusive
8.0
Very good
Property highlights
- Restaurant
- Bar
- Free breakfast
- Spa
- Air conditioning
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
Main amenities
- Daily housekeeping
- On the beach
- 5 restaurants and 4 bars/lounges
- Full-service spa
- 2 outdoor pools
- Rooftop terrace
- Free children's club
- Free supervised childcare
- Fitness centre
- Beach sunloungers
- Beach towels
- Spa tub
Feel at home
- Babysitting (surcharge)
- Playground on site
- Children's club (free)
- Private bathroom
- Premium TV channels
- Garden
Room options
View all photos for Royal Tower Jacuzzi Suite Ocean Front
Royal Tower Jacuzzi Suite Ocean Front
View all photos for Deluxe Ocean View
Deluxe Ocean View
View all photos for Family Suite
Family Suite
View all photos for Villa Deluxe
Villa Deluxe
View all photos for Premier Ocean Front
Premier Ocean Front
View all photos for Villa Junior Suite Plunge Pool
Villa Junior Suite Plunge Pool
View all photos for Run of the House
Run of the House
View all photos for Villa Master Suite Plunge Pool
Villa Master Suite Plunge Pool
View all photos for Deluxe Swim up Ocean View
Deluxe Swim up Ocean View
About this area
What's nearby
- In Zona Hotelera
- Cancun Convention Center - 22 min walk
- La Isla Shopping Mall - 24 min walk
- Chac Mool Beach - 2 min drive
- Forum Beach - 2 min drive
- Gaviota Azul Beach - 3 min drive
- Tortuga Beach - 6 min drive
- Langosta Beach - 7 min drive
- Aquaworld - 8 min drive
- Turtle Beach - 12 min drive
- Iberostar Cancun Golf Course - 9 min drive
Getting around
Restaurants
- Snack Grand Park - 3 min walk
- Bubba Gump Shrimp Co. - 10 min walk
- Café Solé - 2 min walk
- Lobby Bar - 7 min walk
- Lorenzillo's - 6 min walk
About this property
Grand Park Royal Cancun - All Inclusive
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Football
Volleyball
Lessons/classes/games
Dancing
Water fitness
Entertainment
On-site entertainment and activities
On-site live performances
Theme parties
Languages
English, Portuguese, Spanish
Sustainability
Sustainability practices
Wind energy
Change of bedsheets on request
Change of towels on request
No plastic water bottles
Water dispenser usage encouraged
This information is provided by our partners.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)
Social distancing
Cashless transactions are available for all charges at the property
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
At a glance
Hotel size
- 346 rooms
Arriving/Leaving
- Check-in time from 3:00 PM until anytime
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
- All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting*
- Free supervised childcare
- Free children's club
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
- Free on-site valet parking
Off-site
- Area shuttle*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Free cooked-to-order breakfast each morning 9:30 AM–11:30 AM
- 5 restaurants
- 4 bars/lounges
- Poolside bar
- Swim-up bar
- Coffee shop
- 24-hour room service
- Snack bar/deli
- Water dispenser
Travelling with children
- Free children's club
- Playground
- Free supervised childcare/activities
- Local/corner shop
What to do
- On the beach
- Shopping
- Golfing nearby
- Scuba-diving nearby
Working away
- 6 meeting rooms
- Conference space (7535 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car hire
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Beach sunloungers
- Beach towels
- Pool loungers
- Pool umbrellas
Facilities
- 4 buildings/towers
- ATM/banking
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Fitness centre
- 2 outdoor pools
- Full-service spa
- Hot tub
- Massage/treatment rooms
- No plastic water bottles
- Water dispenser
- Reusable cups only
Accessibility
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
Room amenities
Be entertained
- IPod docking station
- 40-inch LED TV
- Premium satellite channels
Home comfort
- Air conditioning
- Free stocked minibar
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout curtains
What to enjoy
- Furnished balcony/patio
Freshen up
- Private bathroom
- Eco-friendly toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Eco-friendly toiletries
Special features
Spa
Spa Fitness Center has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.
The spa is open daily. Guests under 13 years old are not allowed in the spa.
Dining
Flor de Sal – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Grand Prime Rib House – This steakhouse specialises in international cuisine and only serves dinner. Open selected days.
Café Sole – This café serves breakfast, lunch and dinner. Open daily.
El Mirador – Overlooking the ocean, this restaurant specialises in Italian cuisine and serves breakfast and dinner. Open daily.
Koi – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- Sanitation services: USD 6 per night
Optional extras
- Local area shuttle service is offered for an extra charge
- Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from 27 September 2023 to 15 October 2023 (completion date subject to change). The following areas are affected:
- Bar/lounge
Guests will have access to the following alternative facilities during the renovation:
- Recreational facilities
During renovations, the property will make every effort to minimise noise and disturbance.
Children & extra beds
- Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
- The fitness facility is accessible for USD 8 per person, per day
- Guests under 13 years old are not allowed in the spa
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.
Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.
Enhanced food service safety measures are in place.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses wind energy.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
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