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1 room, 2 adults

Grand Fiesta Americana Coral Beach Cancun

5-star5 stars
Great for familiesThis property has good facilities for families.
Blvd. Kukulcan km. 9.5, Zona Hotelera, Cancun, QROO, 77500, Mexico

5-star beachfront resort with spa, near Forum Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Beach
Beautiful beach
Pool
Great pool
Room
Great room
Value
Fairly good value for money

Grand Fiesta Americana Coral Beach Cancun

from £220
  • Junior Suite, 2 Double Beds, Non Smoking (Grand Club)
  • Junior Suite, 1 King Bed, Non Smoking (Grand Club)
  • Junior Suite, 2 Double Beds, Non Smoking, Ocean View
  • Junior Suite, 2 Double Beds, Non Smoking, Oceanfront
  • Junior Suite, 1 King Bed, Non Smoking, Ocean View
  • Junior Suite, 1 King Bed, Non Smoking, Oceanfront
  • Suite, 1 King Bed, Non Smoking, Oceanfront (Master)
  • Suite, 1 King Bed, Non Smoking (Master Grand Club)

What’s around Grand Fiesta Americana Coral Beach Cancun

Landmarks

  • In Zona Hotelera
  • Tortuga Beach (38-minute walk)
  • La Isla Shopping Mall (43-minute walk)
  • Cancun Interactive Aquarium (43-minute walk)
  • Forum Beach (1-minute walk)
  • Caracol Beach (1-minute walk)
  • Delphinus Dreams (3-minute walk)
  • Cancun Convention Center (3-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 23-min drive
  • Airport drop-off service

At a glance

Key facts

Hotel size

  • This hotel has 602 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport drop-off (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkelling on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Japanese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has couples treatment room(s). Services include massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Le Basilic – This restaurant specialises in French cuisine and only serves dinner.

La Joya – This restaurant specialises in Mexican cuisine and only serves dinner. Open selected days.

Isla Contoy – This restaurant specialises in Caribbean cuisine and serves lunch and dinner. Open selected days.

Coral Café – This coffee shop specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.

Viña del Mar – This restaurant specialises in international cuisine and serves brunch and lunch. Open daily.

Recreation

On Site

  • Fitness facilities
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkelling on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Waterskiing nearby
  • Windsurfing nearby

Grand Fiesta Americana Coral Beach Cancun’s small print

Also known as

  • Grand Fiesta Americana Coral Beach Cancun Hotel
  • Grand Fiesta Americana Coral Resort
  • Fiesta American Cancun
  • Grand Coral Beach Cancun
  • Fiesta Americana Grand Coral Beach Cancun Resort And Spa
  • Fiesta Americana Cancun Mexico
  • Fiesta Americana Coral Cancun
  • Grand Fiesta Americana Coral Beach Cancun Resort
  • Grand Fiesta Americana Coral Beach Cancun Cancun
  • Grand Fiesta Americana Coral Beach Cancun Resort Cancun
  • Grand Fiesta Americana Coral Hotel
  • Grand Fiesta Americana Coral Beach Cancun
  • Grand Fiesta Americana Coral
  • Fiesta Americana Grand Coral Beach Cancun Resort And Spa
  • Fiesta Americana Grand Coral Beach Cancun Hotel Cancun
  • Fiesta American Cancun
  • Grand Coral Beach Cancun
  • Grand Fiesta Americana Coral Beach Cancun Resort

Policies

Outside food and beverages are not permitted on the premises. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

On-site parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Sanitation services: USD 1.31 per night
  • Resort fee: USD 29.75 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Beach loungers
  • Health club access
  • Fitness centre access
  • Fitness/yoga classes
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room coffee
  • Concierge/Valet service
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Buffet breakfast is offered for an extra charge of USD 29 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 43.25 per person

Airport shuttle service for children between the ages of 5 and 12 costs USD 21.75

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.2 From 1,651 reviews

Very good 8.0
This Hotel is lovely.
Upon entering this older, GRAND hotel, you do notice that the decor is reminiscent of the 90's, do not let it obstruct your thinking that this is not a great hotel. Every staff member that we came in contact with was kind and helpful,adding to the great experience that we had there in our home, for the week. The room was extremely comfortable, immaculate, towels replaced almost as soon as you used them. The beds and linens were perfect. The beach was gorgeous, no seaweed, great sand, possibly one of the best locations because the sand is the original, not replaced after the last hurricane, like many in close proximity. It is very obvious if you walk the beach, which you can from this location. We ate in the hotel a few times the Isle Contoy, for lunch and dinner, which was delicious and a good value, the breakfast buffet, also good. I will add that the fitness center had up to date equipment, offering coffee and cookies all day long,if you need a fix. The SPA is FANTASTIC, go. It is beautiful and services were excellent, the hydro therapy was over the top, outstanding! Very Modern facilities. I would go back to this Hotel, the location to many other restaurants, is perfect. If you want nightlife and or shopping it is a couple blocks from you as well as a fabulous grocery store for a snack. They do charge a resort fee daily, but your 2 bottles of water in your room are included, as well as some food items passed out at the beach. We will go back.
R, usOther trip
Good 6.0
The location was great-staff very friendly-everything was kept clean and nice. On the other hand-the prices were quite high and for some reason we also got double charged on a few occasions.Two of them were promotions and for free but we were charged for them-a big mistake was not to keep all the recietes and also leave a credit at the front desk.We definietly did not spend all that money plus we paid the resort fee twice-first when we came there we pd up front 8 nights and then on the bill we were charged 512 pesos every day,-my husband did not understand the spanish language and thought :renta de habitiacion; ment we paid extra for the wheelchair I had to use !!!?? We also had a substantial amount written up 9 times from one of their restaurants Isla Contoy which we visited once and that was the promotional dinner we got...Bikini B was a another bar that had a charge of 942.50 for we dont know???The regular drink price for a daiquiri plus two shots my husband had that day was 331.50-we do have that reciete but the other charge was for the same day and we left that day to the city.When my husband got the bill the same day we were leaving we did not have enough of time to go thru all our recietes and theirs so it got hanging in the air..after we already had paid for everything.We were told to contact the hotelss supervisor who was not there....needless to say this 5-diamond star hotel became a very expensive lesson.Even Expedia did us wrong to believe it was a All-inclusive!
Marja, us8 night trip
Very good 8.0
NIce staff but things changed some from prior visi
This is our 4th time staying at this hotel in last 3 years. We had a pleasant time. It is little older hotel but overall is well maintained. Great location and overall pleasing staff. Some things we noticed on this trip that were different : 1.no welcome drink. Before they would give you some type of welcome drink at check in time. We checked in 4-5p and none offered and none observed being given out to other guests on other days during check in. 2. They used to have fresh fruit (apples etc) on a plate waiting in your room on check in day. Didnt have it this time. We say on front desk counter a vase with fruit in, i guess this is the new alternative. 3. We were on 11th floor and cleaning crew was not up to par as prior times. Our toilet got clogged from paper. When we returned to our room from beach the room had been cleaned. The toilet seat was down. When i lifted it it still had the same paper floating and was still clogged. Cleaning lady must have just flushed it once and put the lid down without cleaning it or checking if paper went down. Some other areas were slightly dirty as well that day. 4. Several of the staff/waiters on the beach and around the pool were much slower on acknowledging us and taking our order. Overall we still had a good time and love the location and the overall effort the staff but was little disappointing with the mentioned changes. Hopefully is not a permanent trend
usOther trip
Exceptional 10.0
Royal Treatment At A Great Price
This hotel has one feature above all others in the area. EVERY room is ocean front. They have NO rooms facing the street. They are EXTREMELY friendly. They listen to concerns. They have a staff that goes above and beyond, even helping with the most meager request. Though I am far from affluent in Spanish or Mexican, they really seem to appreciate it when guests say hello in their language. Their staff is, for the most part, bilingual. I even heard staff speaking in what I believe was Japanese. The 4 pools are all shallow (3 feet maximum depth), with several areas of the pools being only a couple of inches deep (perfect for a little cool water as you lay out). A few areas are about a foot deep, sporting a sitting ledge. 3 of the 4 pools had swim up bars. Periodically the pool staff bring out some fruit skewers, fruit popsicles, brownies, and other snacks, all for free. The pools close at 8 p.m. which many guests may be put off by, but I've found it cuts down on late night drunkenness, and encourages a more relaxing visit (some may say more family friendly). They have a spa, which has many offerings all at *reasonable spa prices (which I personally think are overly expensive to begin with--anywhere). They have four restaurants on site. One for breakfast, one for lunch, and three for dinner (including the one for lunch). The rooms are great with bathrooms with the shower/toilet area having a door, and a separate vanity/dressing area that is open to the bedroom.
Dan, usOther trip
Poor 2.0
A fake smile and a hand ready for a tip.
$1922.00 (USD)/7 nights. Nice resort, the pool service is PHENOMENAL. However, once I raised a concern about a transaction in the gift shop, my name (or room number) must've gone onto a list. For the past 2 days, we have been treated poorly. We tip >20% at each turn (someones giving 100 pesos just for bring a bottle of water), but man..... This afternoon, we spent nearly 3 hours (more, actually) waiting on our room to be cleaned. At 3PM, after we had lunch, we asked at the front desk if we could have our room cleaned. They responded to my wife, "Right away". It's now 6:28PM and we just got into our room. At the top of each hour, we inquired at the desk, and we were met with indifference, rudeness, and blank stares. I am curious to see how our next 3 nights go; I will be updating this periodically. I am curious to see if they read these reviews; so far, no one has asked a manager/supervisor to talk to us. I suspect that when we return, we MIGHT get a response; but that will be too late to address our concerns. Fortunately for the hotel, that "automated" posting will make them look like they are attentive and have exceptional service. Out of curiosity, I read some of the recent reviews, and further narrowed them based on ranking. I RECOMMEND EVERYONE READ THE NEGATIVE REVIEWS. This hotel is loaded with fantastic reviews; however, none speak to a specific experience. The negative reviews are quite telling, and in my read, they look similar to my experience----poor service!
mx7 night family trip

Grand Fiesta Americana Coral Beach Cancun

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