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Emporio Cancun Optional All Inclusive

4.0 star property
Beachfront resort with outdoor pool, near Iberostar Cancun Golf Course

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Photo gallery for Emporio Cancun Optional All Inclusive

Aerial view
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Standard Room | In-room safe, iron/ironing board, WiFi, bed sheets
3 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Suite, 1 King Bed with Sofa bed, Ocean View | View from room
Escape to the vibrant Emporio Cancun Optional All Inclusive, nestled near La Isla Shopping Mall. Here, you'll discover a tranquil oasis with 2 poolside bars, a swim-up bar, and a rejuvenating spa where you can treat yourself to massages or other treatments. Take advantage of in-room WiFi and enjoy international cuisine at one of the 3 on-site restaurants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Non-smoking
  • Spa
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 poolside bars
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour fitness center
  • Beach towels
  • Children's pool
  • Waterslide
  • Swim-up bar
  • Bar/lounge

Feel at home (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Television
  • Garden
  • Terrace
The current price is $288
includes taxes & fees
$226 per night
Apr 2 - Apr 3

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
TV
Sofa bed
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 428 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Eco-friendly toiletries
  • 428 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Double Room, Ocean View

Highlights

Air conditioning
TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • 381 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront | In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Doble Room Oceanfront

Highlights

Air conditioning
TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • 381 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

Highlights

Air conditioning
TV
Sofa bed
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 428 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults | In-room safe, iron/ironing board, WiFi, bed sheets

Swim up King Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 428 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults | In-room safe, iron/ironing board, WiFi, bed sheets

Swim up Double Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

Highlights

Air conditioning
TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • 381 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500

What's nearby

  • Maya Museum of Cancun - 1 min walk
  • Iberostar Cancun Golf Course - 7 min walk
  • Aquaworld - 16 min walk
  • El Rey Ruins - 3 min drive
  • Delfines Beach - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive
  • Tulum Intl. Airport (TQO) - 145 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬4 min walk
  • ‪Tun-kul - ‬4 min walk
  • ‪El Maguey, Restaurant - ‬12 min walk
  • ‪Market Place - ‬9 min walk
  • ‪MakiTaco - ‬9 min walk

About this property

Emporio Cancun Optional All Inclusive

Emporio Cancun Optional All Inclusive is a great choice for your beach stay in Cancun, putting you near activities like scuba diving, surfing/body boarding, and parasailing. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. CúA Culinary Artisans, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 poolside bars, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the pool and helpful staff.

All inclusive

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 450 units
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • WiFi in public areas*
    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Playground
  • Children's menu

What to do

  • On the beach
  • Pool table
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • 5 meeting rooms
  • Conference space (8288 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 12 buildings/towers
  • Built in 1983
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room
  • Spa services
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

CúA Culinary Artisans - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sunset Grill - Overlooking the ocean, this restaurant serves lunch only. Open select days.
Legacy Room - Onsite sports bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for MXN 0 per day (rates may vary)
  • WiFi is available in public areas for MXN 0 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 495 for adults and MXN 320 for children
  • Late check-out can be arranged for an extra charge of MXN 1800 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

Does Emporio Cancun Optional All Inclusive offer free cancellation for a full refund?

Yes, Emporio Cancun Optional All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Emporio Cancun Optional All Inclusive?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Emporio Cancun Optional All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Emporio Cancun Optional All Inclusive?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Emporio Cancun Optional All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of MXN 1800 (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Emporio Cancun Optional All Inclusive?

No, this resort doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.

What is there to do at Emporio Cancun Optional All Inclusive and nearby?

Have fun with activities like kayaking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include 2 poolside bars and a 24-hour fitness center. Emporio Cancun Optional All Inclusive also has spa services and an arcade, as well as a garden.

Are there restaurants at or near Emporio Cancun Optional All Inclusive?

Yes, there are 3 onsite restaurants, featuring international cuisine and garden views.

What's the area around Emporio Cancun Optional All Inclusive like?

Emporio Cancun Optional All Inclusive is a short 7-minute walk from Iberostar Cancun Golf Course and 16 minutes' walk from Aquaworld. Travelers love the resort's prime location.

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Emporio Cancun Optional All Inclusive Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel for the price
Had an amazing stay, beautiful view from our balcony, clean rooms, buffet food was ok but the restaurant Fasano was great. Only complaint is that beach chairs always ran out.
4-night trip

10/10 Exceptional

Good Family Staying
Our family had a wonderful time here. There is a warm pool which makes people relaxed. I hope the water temperature gets a little more warmer.^^
JUN YOUNG, 3-night trip

10/10 Exceptional

Emporio Resort Review
Great experience! Very clean and staff are all friendly!
Saiprasad, 9-night trip

10/10 Exceptional

Affordable resort with excellent amenities.
Abhijit N, 3-night trip

10/10 Exceptional

location, pools, welcoming atmosphere
Concepcion, 1-night trip

10/10 Exceptional

The property was very pretty, the staff was very friendly, the beach is so accessible, and the dinner buffet was great
Candice, 3-night trip

10/10 Exceptional

Good Stay
I would give an excellency rating for this hotel. Price is reasonable, foods are good and services are excellent.
Maoyu, 5-night trip

10/10 Exceptional

Would definitely stay again there!!
Yair, 5-night trip

10/10 Exceptional

Why go anywhere else, This is the perfect place
My 2nd time this year staying at this resort. It’s beautiful, clean, accommodating, reasonable in price and good food and drinks. We love staying here
Shaquanna, 3-night trip

6/10 Good

Nice place but need minor upgrades
I wish they had hotter hot tubs. Too cold and the pools were freezing. Also breakfast selections were very limited. No bacon or home fries. Also need microwaves around the site. Food was cold.
Shawn, 4-night trip

10/10 Exceptional

Perfect little get away.
lynne, 5-night trip

10/10 Exceptional

It was a very nice property. Staff were very friendly
Ishita, 3-night trip

4/10 Fair

Bootleg.
Extremely poor customer service, staff are unfriendly and do not care whatsoever about the experience they provide. Checkin and checkout was very poor with little information. Hot tub was very dirty full of dead bugs. Rooms old and not maintained well. Nowhere near enough chairs or umbrellas for guests. Many guests like myself had to sit on my ONE towel I got for the day for pool use. Seemed like a motel on the NJ shore where broke college kids go to. I would never recommend or go back there. Was cracky.
Alyson, 1-night trip

10/10 Exceptional

The staff were very friendly and accommodating. The food and other amenities were fantastic.
Ricky, 4-night trip

8/10 Very good

Everyone was very helpful, nice and clean.
Monica, 2-night trip

8/10 Very good

Clean , and staff was very friendly.
Ninfa, 4-night trip

6/10 Good

Very long check in time
Xiang, 3-night trip

10/10 Exceptional

Great location and the staff is very friendly
Wilderman, 5-night trip

10/10 Exceptional

Buffets are amazing a little costly though
Was amazing, BUT our flights were changed and we had paid for bfast and asked to be changed for dinner and they would not accommodate! We lost over $250.00 because we booked through you and not them! We ended up paying for the buffet dinner and it was delicious, lots to choose from. Kids loved the options. We loved the ocean views from our room. There is laundry service!
Beach is Beautiful
Gorgeous view
Librado, 1-night trip

10/10 Exceptional

Good hotel for the buck
This is our fourth visit to Emporio. It isn't a very strong hotel on client service, basic training. But this hotel has always tries to improve the infranstructure. The prices compared to other hotels with american brands/franchises are not insane. The food and CUA is fine, but not great. The other restaurants are way better quality, specially Baciolli. Service at the beach is good during a few hours a day, but generally speaking is quite variable from year to year. I did not rent a car, but it is quite a plus to have free parking. The hotel needs additional elevators.
5-night trip

8/10 Very good

Very nice property and the service is excellent.
Alejandro, 2-night trip

10/10 Exceptional

Great place
Roberto, 3-night trip

10/10 Exceptional

Customer service was outstanding from the reception desk staff, poolside bartenders, wait staff at the restaurants and maintenance staff. I do plan to reserve again at the Emporio.
Jose, 5-night trip

10/10 Exceptional

This was the best time every will definitely recommend!
RayAlphonso, 2-night trip

4/10 Fair

Drinks at the bar no so good
Room and hotel was clean. Staff was kind but the ones at the bar were not very kind. Drinks at the bar were BAD, the cheapest alcohol on the market. Food was ok.
Daniel, 2-night trip

General property information

Travelers Say
"The pools were awesome and clean."
Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM