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El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

4.5 star property
Adults-only beachfront hotel with spa, near Maroma Beach

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Photo gallery for El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Private beach, white sand, snorkelling, 2 beach bars
Property video
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
HONEYMOON SUITE | 1 bedroom, free minibar, in-room safe, desk
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
At El Dorado Maroma, Catamarán, Cenote & More Inclusive near Tres Rios Ecopark, experience the essence of luxury and nature. Enjoy a rejuvenating massage at NÁAY SPA or unwind by one of the 4 outdoor pools; explore the private beach with kayaking and snorkeling.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 beach bars
  • 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free airport shuttle
  • Fitness centre
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is £302
includes taxes & fees
22 Aug - 23 Aug

Room options

View all photos for MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE | 1 bedroom, free minibar, in-room safe, desk

MI HOTELITO BEACHFRONT SUITE

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Satellite channels
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

HONEYMOON SUITE | 1 bedroom, free minibar, in-room safe, desk

HONEYMOON SUITE

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Satellite channels
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

PRIVATE POOL SUITE | 1 bedroom, free minibar, in-room safe, desk

PRIVATE POOL SUITE

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Private pool
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hairdryer
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

SWIM UP SUITE | 1 bedroom, free minibar, in-room safe, desk

SWIM UP SUITE

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Satellite channels
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for JUNIOR SUITE

JUNIOR SUITE | 1 bedroom, free minibar, in-room safe, desk

JUNIOR SUITE

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Satellite channels
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, 488 reviews
The price is £204
includes taxes & fees
3 Sept - 4 Sept
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Maroma Beach - 5 min walk - 0.4 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 11 min drive - 9.2 km
  • Tres Rios Ecopark - 13 min drive - 8.1 km
  • El Camaleón Mayakoba Golf Course - 13 min drive - 10.6 km
  • Paradise Beach - 13 min drive - 9.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 15.1 miles/24.2 km
  • Free airport shuttle

Restaurants

  • ‪Alberca - Pool - Bar - ‬16 min drive
  • ‪Pajarito - ‬11 min drive
  • ‪Chaya - ‬14 min drive
  • ‪Bella Vista buffet restaurant - ‬16 min drive
  • ‪El Mirador Lobby Bar - ‬16 min drive

About this property

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only offers a private beach and gives you access to on-site snorkelling and kayaking. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials and body scrubs. MIO CUCCINA ITALIANA, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 beach bars, a free airport shuttle and a fitness centre. Fellow travellers say great things about the helpful staff.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Land activities

Volleyball

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 149 rooms

Arriving/Leaving

    • Check-in start time: 2:30 PM; check-in end time: 3:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered on-site valet parking

Transfers

    • Free airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
    • Caters to adults only
LOB_HOTELS

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • Room service

What to do

  • On a private beach
  • Kayaking
  • Snorkelling

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities

Facilities

  • Garden
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Full-service spa
  • Firepit
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
ROOM

Room amenities

Be entertained

  • DVD player
  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

MIO CUCCINA ITALIANA – This restaurant specialises in Italian cuisine and only serves dinner.
CARIBBEAN GRILL – This restaurant specialises in Caribbean cuisine and only serves dinner. Open daily.
LIMA LIMÓN – This restaurant serves breakfast, lunch and dinner. Open daily.
PAPITOS GOURMET BEACH – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24 SWIM-UP BAR – This bar is located by the pool. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma
HELP_OUTLINE

Frequently asked questions

Is there a pool at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yes, there are 4 outdoor pools.

Are pets allowed at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Sorry, pets aren't allowed.

Is parking offered on site at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yes, there's free valet parking.

Is an airport shuttle service offered by El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Check-in start time: 2:30 PM; check-in end time: 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an on-site casino at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

No, this hotel doesn't have a casino, but Riviera Gran Casino (19-min drive) is nearby.

What is there to do at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only and nearby?

Have fun with on-site activities such as kayaking and snorkelling. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only also has 2 beach bars, a private beach and a fitness centre, as well as spa services and a garden.

Are there restaurants at or near El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yes, there are 4 on-site restaurants, featuring Italian cuisine and poolside dining.

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only like?

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is a short 1-minute walk from Maroma Beach and 4 minutes' walk from Virgen Beach.

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El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Beach
Food
Room
Restaurant
Water
Concierge
Amenities
Bar
Spa

What guests liked

  • The beach was consistently described as beautiful, clean, and well-maintained with soft white sand and warm water. (24 reviews)
  • The pool areas were great, with lovely cabanas, lounging spots, and excellent service. (9 reviews)
  • The spa was lovely, offering an amazing massage on the beach with hydrotherapy and a clean and beautiful environment. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Very nice location, beach is mainly clean
Steffen Michael, 4-night trip

10/10 Excellent

Went with my husband would recommend and will be back the staff was so polite and helpful.
Mitchelle, 3-night trip

8/10 Good

Loved the staff and how accommodating they were. The location was beautiful as well.
Denise, 6-night trip

10/10 Excellent

Wonderful relaxing and so accomodating
Bruce, 5-night trip

10/10 Excellent

Property was beautiful and well maintained. All staffed was fantastic!
Eric Todd, 3-night trip

10/10 Excellent

Excellent service, food, and resort.
Klarisa, 4-night trip

10/10 Excellent

Loved all
Kenneth, 4-night trip

10/10 Excellent

Everyone is nice. Staff is amazing
Bruce, 1-night trip

10/10 Excellent

The resort was wonderful for our vacation. The staff were very nice and friendly. They treated us with so much care. They made us feel at home.
Michelle, 3-night trip

8/10 Good

Everything was excellent. Especially the service from everyone. The food was good! Me being a water drinker, I couldn’t find natural spring water and that’s why I give it 4 stars.
Giovanni, 3-night trip

10/10 Excellent

Beautiful property with excellent staff. The beach is beautiful, sandy and very well maintained. Big thanks goes to all the CHEFS — the food is delicious! Make sure to contact the hotel and arrange free airport shuttle. Well organized.
becky, 7-night trip

8/10 Good

Very beautiful beach and property.
Johana, 4-night trip

10/10 Excellent

Loved the property and the food was excellent!
Wendy, 5-night trip

8/10 Good

Beautiful beach, friendly staff, huge rooms, good food.
Martha, 7-night trip

10/10 Excellent

Beautiful beach, clean property and top notch staff. They really take the time to do daily cleanings of everything whether it's the rooms, pools ,restaurants or grounds in general. Very quiet and peaceful resort. We will certainly come back.
Charles, 7-night trip

10/10 Excellent

Our experience at Maroma was everything we hoped for and so much more. It was beautiful, and peaceful, and offered so much. We wanted a place to relax, with an opportunity to explore safely and easily. The food options were amazing, and locally-sourced, and allergies were always taken into consideration.
Amanda, 4-night trip

10/10 Excellent

Service was excellent! Food and drinks were great! We loved out private pool and the inclusive catamaran/snorkel trip. We also loved that we could swim with dolphins just a short walk from our room. 10 out of 10 for sure! Thank you! We will be back!
David, 6-night trip

10/10 Excellent

A beautiful place to enjoy some time off. The staff help create a very relaxing environment very accommodating and welcoming. Amazing food, entertainment and the beach is the best in the area
Rocio Briseno, 4-night trip

8/10 Good

Really beautiful resort. nice pools and a lot of cute areas for photo ops or private walks. The food was only OK.
Sharon, 5-night trip

8/10 Good

Nice property, great staff.
Michael, 4-night trip

10/10 Excellent

Our stay was wonderful, Lomas transportation was not professional but all areas of the property were very nice, the spa was excellent and the restaurant choices were great.
Greg, 4-night trip

10/10 Excellent

I loved my time here. Will be coming back!
Nicole, 3-night trip

10/10 Excellent

Excellent transportation included from airport. And great day excursions too.
Eric, 4-night trip

10/10 Excellent

Had the most amazing week at this resort. It was a 10!!! We will absolutely return!
Justin, 7-night trip

10/10 Excellent

excellent all around
Daniele, 7-night trip