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Room options

Standard Villa

  • 135 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

Family Villa, 2 Bedrooms, Kitchen, Beach View

  • 90 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

Family Villa, 2 Bedrooms, Kitchen, Resort View

  • 90 sq m
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

Standard Villa, 2 Bedrooms, Kitchen, Beachside

  • 90 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

Standard Villa, 2 Bedrooms, Kitchen, Resort View

  • 90 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed, 2 Single Beds and 1 Double Murphy Bed

Family Master Villa, 2 Bedrooms, 2 Bathrooms, Resort View

  • 135 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

At a glance

Hotel size

  • 201 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Minimum check-in age – 25
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–11:30 AM
  • 4 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Paddleboard on site

What to do

  • On the beach
  • Tennis lessons
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Kayaking
  • Sailing
  • Snorkelling
  • Shopping
  • Paddleboard on-site
  • Boat tours nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on-site

Facilities

  • 15 buildings/towers
  • Built in 1976
  • ATM/banking
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Spa services
  • 2 outdoor tennis courts

Accessibility

  • Lift

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Dryer
  • Window screens

Sleep well

  • 2 bedrooms
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Reviews

8.6

Fabulous

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Everything was fantabulous we had the very best of time we had Alejandro as our waiter our entire trip and he was tge best
Carleen, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

I don’t think I will like to go back to Cancun due to my experience . They don’t put drinks in my room every day. They supplied the room twice and gave me beers despite calling the front desk that I didn’t want beer. They have only one food restaurant. Stafff are okay
Olushola, 7-night family trip
Verified Expedia guest review

8/10 Very good

The property was well maintained. Landscaping was pretty and property was kept super clean. The rooms were spacious. The staff were friendly. Service could sometimes be slow and the food was underwhelming. Overall the trip was very relaxing and nice!
Kelsey, 4-night family trip
Verified Expedia guest review

4/10 Fair

Evelyn, 7-night trip
Verified Expedia guest review

6/10 Good

올인클루시브 치고는 음식은 그냥 보통 인듯합니다. 주류는 괜찮구요. 예약해서 가는 specialty 식당이 4개밖에 없고 예약이 무척 힘듭니다. 예약을 오전에 일찍 해도 거의 예약이 안되더라구요. 밤에 에어컨 소리가 너무 커서 자다가 자꾸 깨게 됩니다. 그리고 액티비티 하는 곳 가려면 대게 20분씩은 택시를 타야해서 교통비도 꽤 나오네요.
kwan tae, 4-night family trip
Verified Expedia guest review

2/10 Poor

Hanan, 5-night trip
Verified Travelocity guest review

6/10 Good

Ana M, 5-night trip
Verified Expedia guest review

4/10 Fair

Somewhat disappointing experience. They try to sell time share which I was not looking forward to on my vacation. It’s a very average resort. Limited food options. Food quality is average at best. Although location is conveniently near main Cancun attractions. Will not stay again.
Hammad, 9-night family trip
Verified Expedia guest review

8/10 Very good

Family friendly and safe. Staff was very nice
ANTHONY, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Clean and safety hotel .workers very friendly and professional
Patricia susana López de, 6-night family trip
Verified Expedia guest review