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All properties in Durham, England, United Kingdom
All properties in Durham, England, United Kingdom

The City Durham

3-star3 stars
84 New Elvet, Durham, England, DH1 3AQ, United Kingdom

3-star inn with restaurant, near Durham Castle
  • Free WiFi in the lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 129 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Although I checked in the room had an unpleasant smell similar to sewage so was given a…Jul 1, 2019
  • Absolutely amazing lots to do and really friendly people up for a laugh and joke Jun 8, 2019

The City Durham

from £85
  • Twin Room, Ensuite
  • Double Room, Ensuite
  • Single Room, Ensuite
  • Suite, Ensuite

What’s around The City Durham

Landmarks

  • Durham Castle (6-minute walk)
  • Durham Cathedral (7-minute walk)
  • Durham University (17-minute walk)
  • Durham Indoor Market (4-minute walk)
  • St. Nicholas Church (4-minute walk)
  • Durham World Heritage Site Visitor Centre (4-minute walk)
  • Palace Green (5-minute walk)
  • Gala Theatre Durham (5-minute walk)

Getting around

  • Newcastle (NCL-Newcastle Intl.) 32-min drive
  • Durham (MME-Tees Valley) 34-min drive
  • Durham Station 11-min walk
  • Chester-le-Street Station 10-min drive
  • Heworth Station 16-min drive

At a glance

Key facts

Size

  • 6 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-10:00 PM
  • Check-out time is 11:00 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Extended parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Breakfast (surcharge)
  • Restaurant
Services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Special features

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.

The City Durham’s small print

Also known as

  • The City Durham
  • The City Durham Inn
  • The City Durham Durham
  • The City Durham Inn Durham

Optional extras

Extended parking (subject to charges) is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 73 reviews

Very good 8.0
Uni trip
Wi-fi didn’t work in the room I had but it did in the bar area. Lighting quite dull in the room. Breakfast was good.
Lynda, gb1 night trip
Exceptional 10.0
We return
Lovely welcome, great breakfast
Rob, gb1 night business trip
Poor 2.0
Poor management makes for a poor experience
I wanted to like this place. I really did. It is great to support independent hotels rather than staying in a chain hotel. Unfortunately, in this case, there wasn't much to like. The room was equipped with a broken radiator that was stuck on full so there was no way of turning it down (cue sleeping with windows open. In January. And even then it was too hot). The room was en suite, but the toilet made loud intermittent screaming noises at random intervals throughout the night, guaranteeing a sleepless night. A hot shower in the morning would have been nice - but this shower went from tepid to freezing in 60s flat. The light above the sink was broken and the paint is peeling off the paper-thin walls (yes I could hear every time my neighbour sneezed and coughed). Perhaps the final straw is that when I couldn't sleep due to all of the above, I couldn't even surf the internet as there was no available wifi in the room. I tried to raise these points with the management the next morning, but not only was the manager decidedly not interested, he also managed to blame previous guests/housekeeping staff/anybody but himself for the issues found. Had he been slightly more open to accepting that there was room for improvement, I might feel slightly less fleeced at the amount of money I paid to (not) sleep here.
gb1 night business trip
Good 6.0
Good location.
Excellent location (just near Elvet bridge) for access to city, Cathedral, etc. Staff were welcoming at the bar. Single room was very small, at back of hotel. Room facilities ok - shower, loo, wash basin, tv, kettle. No noise from bar, but plumbing, both in room, and next door very noisy. Bed was small and not very comfortable. Breakfast ok. Place felt a bit 'well-used' e.g. all locks very worn, and a bit tired. OK for a brief stay, but unlikely to return ....
DAVID, gb3 night trip
Very good 8.0
We had a few niggles but didn’t affect our stay and Durham is a lovely place with a great atmosphere
gb1 night family trip

The City Durham

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