All properties in Durham, England, United Kingdom84 New Elvet, Durham, England, DH1 3AQ, United Kingdom
The City Durham
3-star inn with restaurant, near Durham Castle
- Free WiFi in the lobby
- All (28)
- Bar/Dining (6)
- Rooms (16)
- Interior (2)
- Exterior (2)
- Other (2)
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Bathroom
Bathroom
Hotel Front – Evening/Night
Hotel Bar
Hotel Bar
Restaurant
Lobby
Lobby
View from Hotel
Miscellaneous
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Bathroom
Hotel Bar
Hotel Bar
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Hotel Bar
The City Durham
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Guest Room[1/28]
Although I checked in the room had an unpleasant smell similar to sewage so was given a…
Absolutely amazing lots to do and really friendly people up for a laugh and joke
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At a glance
Key facts
Size
- 6 rooms
- Arranged over 2 floors
Arriving/leaving
- Check-in time 2:00 PM-10:00 PM
- Check-out time is 11:00 AM
Required at check-in
- Credit card or cash deposit required
- Government-issued photo ID required
- Minimum check-in age is 18
Travelling with others
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
Transport
Parking
- Extended parking *
Payment types at the property
Other information
- Smoke-free property
Didn’t find the right property?
Continue searching for Durham, England, United KingdomRecent reviews
Good 7.8 From 73 reviews
Very good
Uni trip
Wi-fi didn’t work in the room I had but it did in the bar area. Lighting quite dull in the room. Breakfast was good.
Lynda, gb1 night trip
Exceptional
We return
Lovely welcome, great breakfast
Rob, gb1 night business trip
Poor
Poor management makes for a poor experience
I wanted to like this place. I really did. It is great to support independent hotels rather than staying in a chain hotel. Unfortunately, in this case, there wasn't much to like. The room was equipped with a broken radiator that was stuck on full so there was no way of turning it down (cue sleeping with windows open. In January. And even then it was too hot). The room was en suite, but the toilet made loud intermittent screaming noises at random intervals throughout the night, guaranteeing a sleepless night. A hot shower in the morning would have been nice - but this shower went from tepid to freezing in 60s flat. The light above the sink was broken and the paint is peeling off the paper-thin walls (yes I could hear every time my neighbour sneezed and coughed). Perhaps the final straw is that when I couldn't sleep due to all of the above, I couldn't even surf the internet as there was no available wifi in the room. I tried to raise these points with the management the next morning, but not only was the manager decidedly not interested, he also managed to blame previous guests/housekeeping staff/anybody but himself for the issues found. Had he been slightly more open to accepting that there was room for improvement, I might feel slightly less fleeced at the amount of money I paid to (not) sleep here.
gb1 night business trip
Good
Good location.
Excellent location (just near Elvet bridge) for access to city, Cathedral, etc. Staff were welcoming at the bar. Single room was very small, at back of hotel. Room facilities ok - shower, loo, wash basin, tv, kettle. No noise from bar, but plumbing, both in room, and next door very noisy. Bed was small and not very comfortable. Breakfast ok. Place felt a bit 'well-used' e.g. all locks very worn, and a bit tired. OK for a brief stay, but unlikely to return ....
DAVID, gb3 night trip
Very good
We had a few niggles but didn’t affect our stay and Durham is a lovely place with a great atmosphere
gb1 night family trip
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