Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in London, England, United Kingdom
1 room, 2 adults

City Stay Serviced Apartments

3-star3 stars
20 Lanterns Way, London, England, E14 9JH, United Kingdom

3-star apartment, convenient for O2 Arena
  • Free WiFi in the lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • 3rd time staying here and I gotta say I will no longer go anywhere else for a property.…May 4, 2020
  • Amazing stay from collecting keys to checking out everything went very smooth. Room was…Apr 23, 2020

City Stay Serviced Apartments

from £131
  • Premium Apartment, Private Bathroom (2 Bedroom Ind (Sleep 6) )
  • Apartment, Private Bathroom (One Bedroom (Sleep 6) )
  • Studio, Private Bathroom (King Studio (Sleep 4) )
  • Studio, 1 King Bed
  • Executive Apartment, Private Bathroom (2 Bedroom Balt (Sleep 6) )

What’s around City Stay Serviced Apartments

Landmarks

  • In Canary Wharf
  • O2 Arena - 2.9 mi / 4.7 km
  • Financial District - 2.9 mi / 4.7 km
  • Brick Lane - 2.9 mi / 4.7 km
  • Tower of London - 3.3 mi / 5.4 km
  • Tower Bridge - 3.3 mi / 5.4 km
  • The Gherkin - 3.6 mi / 5.8 km
  • London Bridge - 3.8 mi / 6.2 km

Getting around

  • London (LHR-Heathrow) 66-min drive
  • London (LGW-Gatwick) 72-min drive
  • London (LCY-London City) 21-min drive
  • London Limehouse Station 5-min drive
  • Shadwell Station 6-min drive
  • Wapping Overground Station 7-min drive
  • South Quay Station 5-min walk
  • Heron Quays Station 10-min walk
  • Crossharbour Station 10-min walk
  • Airport shuttle
  • Area shuttle

At a glance

Key facts

Size

  • 5 apartments

Arriving/leaving

  • Check-in time 3:30 PM-11:00 PM
  • Check-out time is 10:00 AM

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, French, Greek, Russian, Spanish.

At the property

Things to do
  • Indoor tennis court
  • Billiards or pool table
Services
  • Concierge services
  • Multilingual staff
  • Porter
Facilities
  • Lift
Languages Spoken
  • English
  • French
  • Greek
  • Russian
  • Spanish

City Stay Serviced Apartments’s small print

Also known as

  • City Stay Serviced Apartments London
  • City Stay Serviced Apartments
  • City Stay Serviced Apartments London
  • City Stay Serviced Apartments Apartment
  • City Stay Serviced Apartments Apartment London
  • City Stay Serviced Apartments Apartment
  • City Stay Serviced Apartments Apartment London
  • City Stay Serviced Apartments Apartment London
  • City Stay Serviced Apartments Apartment
  • City Stay Serviced Apartments London
  • Apartment City Stay Serviced Apartments London
  • London City Stay Serviced Apartments Apartment
  • Apartment City Stay Serviced Apartments

Policies

This property is licensed under an applicable law.Property registration number No Registration ID

Optional extras

Self parking is available for an extra charge

Extended parking (subject to charges) is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for City Stay Serviced Apartments

  • Is parking offered at City Stay Serviced Apartments?
    Yes, there's self and extended parking available (charges apply).
  • Are pets allowed at City Stay Serviced Apartments?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at City Stay Serviced Apartments?
    You can check in from 3:30 PM to 11:00 PM. Check-out time is 10:00 AM.
  • Are there restaurants at or near City Stay Serviced Apartments?
    Yes. Nearby restaurants include Mailinda (4-min walk), Bengal Quay (4-min walk) and Baguette Express (5-min walk).

Recent reviews

Good 7.0 From 50 reviews

Very good 8.0
Good spacious clean apartment
A large two bed, one with en suite apartment with excellent facilities, I would recommend for more than one night stay, You have to send a deposit of £150.00 before they tell you how to access the keys but if you don`t mind that then its well worth booking. Tesco express near by and restaurants by river, car park space for £20.00 charge
Terry, gb1 night business trip
Exceptional 10.0
Lovely apartment...great staff for assistance...I’ll be definitely returning.
Colin, gb1 night trip
Very good 8.0
Good value for money
I didn't really like the fact that I had to send a photocopy of my driving license by text message to a man that phoned me asking for confirmation of my identity in order to be provided with the key collection details, but overall everything was fine and this is probably the only criticism I can make, especially in light of the price. I was texted the property details and given very clear instructions about how to collect the keys, which I was able to do very easily, and check-out instructions. Finding the property was easy enough using Google Maps, being only a 15 minute walk from Canary Wharf tube station. The property itself was a small studio flat, which suited what I needed and was spotlessly clean (save the bed's headboard which is old with the material badly damaged- definitely needs replacing). There were teabags and coffee provided, but nothing else (not that I expected anything to be honest - I took my own breakfast). There was one double bed and a camp bed in the living area. You could not sleep four in here as the advert suggested, in fact three would really be a squeeze. A one-night business trip was my purpose and it suited that. I could perhaps stay a week if needed.
Kayleigh, gb1 night business trip
Poor 2.0
Won't be going back
Very Poor. Initially they couldn't find my booking and pretty uninteretsed, but redeemd the situation The double bed was broken on one side, the frame has come apart. Luckily it was just me. But the biggest issue was the front door. It coudl not be locked from the outside wwhen i left the aartment. So in effect, the apartment was left open - just push the door. Totally insecure. I could not leave anything in the apartment. Won't be going back
gb2 night business trip
Exceptional 10.0
Happy customer
Very good place clean and very good customer service
Siddeeqa, gb1 night trip with friends
Poor 2.0
Avoid
We were told that we didn’t have a booking at the apartments by the concierge. After calling many numbers we were told to retrieve the keys from a nearby restaurant. When we got there the people at the restaurant didn’t have us the keys saying there was no name on them. Still trying to get a refund
gb2 night trip with friends
Very good 8.0
Nice apartment
Lovely location, nice clean flat, could do with a new shower as it was pretty poor.
Ross, gb2 night business trip
Exceptional 10.0
Amazing value for money overall, well worth the stay
Tarik, gb1 night romance trip
Very good 8.0
Good flat in Canary Wharf
I really appreciate to collect the keys in a Restaurant, so you don’t need to meet someone on a fixed time. Flat is pretty confortable and clean , however the whole building is very hot, so you have to sleep with Windows open. To summarise, perfect location if yoûre on business trip in Canary Wharf.
Marc, gb2 night business trip
Good 6.0
Disappointing
This could be a really lovely apartment with some TLC. However, the carpets and sofas were stained, the TV didn't work properly, there was no hot water on the 2nd morning, the camp bed had a thin mattress, there weren't king size beds as described.
gbFamily trip

City Stay Serviced Apartments

Is the description of this property not correct? Tell us